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4.9

234 reviews

Review of MR. SMOKE - Smoke Shop & Vape Outlet

MR. SMOKE - Smoke Shop & Vape Outlet is a tobacco shop and vaporizer store located in Austin, Texas. The store offers a variety of smoking and vaping products, including e-cigarettes, hookahs, glass pipes, and more. The store is open seven days a week from 10:00 am to 11:00 pm, making it a convenient option for those who need to make a quick stop.

The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The staff is friendly and knowledgeable, always willing to help customers find what they need. The store also offers a quick visit option for those who are in a hurry.

Customers can pay using debit cards, credit cards, and NFC mobile payments. The store also has a points program that allows customers to earn rewards for their purchases.

While the store has received some negative reviews, the majority of customers have had positive experiences. Many customers have praised the store's selection of products and competitive prices. The staff has also received high marks for their helpfulness and friendliness.

One customer wrote, "This is the only spot in town with fresh never stale air bars. With all the new flavors, I'll drive across town if I need to. 10/10 worth it." Another customer said, "My friend Shelby and I decided to randomly walk into Mr. Smoke after eating at Thundercloud right next door. We were so pleased with their products, prices, and customer service that both Shelby and I walked out of there with purchases."

Overall, MR. SMOKE - Smoke Shop & Vape Outlet is a great option for those in the Austin area who are looking for smoking or vaping products. With a wide selection of products, competitive prices, and friendly staff, the store is sure to satisfy customers' needs.

From the business

"Fresh smoke shop with a large selection of Delta 8, CBD, glass pipes, vapes, disposables, e-juice, detox, kratom, lighters & more at low prices. Top brands like: RAW, Esco Bars, Air Bars, 3Chi, Hometown Hero, Puffco, Volcano & Backwoods"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

MR. SMOKE - Smoke Shop & Vape Outlet Reviews - 234

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
B G

Great selection of delta 8 products, HHC, CBD and much more, πŸ‘

Brendan Traynor

Brendan Traynor

πŸ‘ πŸ‘Ž 😐
Quality Products Reasonable Prices Helpful Staff Great Customer Service

My friend Shelby and I decided to randomly walk into Mr. Smoke after eating at Thundercloud right next door. I was skeptical because I had just left Planet K, where they sold me a product as a full body "detox" that was really just a mask that interfered with medication I am currently taking and would not refund me or give me store credit. When we walked into Mr. Smoke, we were immediately greeted by a charming and handsome man by the name of David. We told him we didn't intend on buying anything and were just checking the shop out. He was super laid back about it and made conversation with us. We were so pleased with their products, prices, and customer service that both Shelby and I walked out of there with purchases. The shop and the staff were amazing and I now have a go to smoke shop. If you're looking for quality products at very reasonable prices/helpful and respectful staff look no further. They are your new neighborhood smoke shop.

nathaniel a

nathaniel a

πŸ‘ πŸ‘Ž 😐
Great customer service Fair prices Relaxed atmosphere

Best little shop I've ever been to.

Monty and Ben were really kind, helpful, and gave me plenty of time and space to make my decision. Easiest, most laid back experience I've ever had in a shop that size. It's not the biggest place, and the glass only takes up one half of it, or less, but it's perfect if you're looking to spend $20 - $200 for a great piece at a great price or $200 - $400 for a fantastic piece at a very honest, fair price. I'm sure they've got some more expensive stuff, but everything I had my eye on fell in a very reasonable price range for the quality.

I don't vape, and didn't really look, but their vape/juice selection seemed to be a pretty good size.

Super chill, I'll definitely be back.

Anish Bhat

Anish Bhat

πŸ‘ πŸ‘Ž 😐
Great prices Best smoke shop Awesome customer service Knowledgeable staff

Great pieces for great prices, have everything you’re looking for. Definitely have the best prices compared to the other head shops around it and customer service was awesome. The staff is very knowledgeable about all the pieces and make sure to ask for CJ at the front. He knows about all the pieces and is great! Overall best smoke shop in Austin

Hunnie B

Hunnie B

πŸ‘ πŸ‘Ž 😐
Friendly Staff Great Prices

Super friendly people :) very southern comfort, not like other stores with a strange vibe once you walk in. They had my dream piece at a steal of a price too!

Justin Brown

always coming and never disappointed! customer service is crazy good

Stephen P.

Stephen P.

πŸ‘ πŸ‘Ž 😐
Poor Quality Bad Customer Service Overpriced

Skip this place and buy online. I’ve supported these guys since they opened. Bought a vape the other day that was a lemon (paid 40% more than online to support local) and broke after 6 days of light use.

Brought it back to see if they’d exchanged for a new one (same model) and was informed I was out of luck.

The staff is cool, but ownership is clueless. Lost a loyal customer over a product that probably costs the shop $10-$15 in bulk. Won’t spend another dollar here.

Shanicka Dixon

Shanicka Dixon

πŸ‘ πŸ‘Ž 😐
Knowledgeable Staff Great Customer Service

Walked in skeptical of what I needed.. Spencer was SPOT ON and very knowledgeable. I mean all the others were handling their customers really well but Spencer was superb! Thanks bro.

Laura Candelaria

Laura Candelaria

πŸ‘ πŸ‘Ž 😐
Best head shop Cool owner Good prices Awesome glass Non-pretentious atmosphere Recommend to anyone

Best head shop in Austin! Owner is cool and nice, prices are better than Oat Willies or Planet K nearby. Awesome glass. Non-pretentious atmosphere! Would recommend to anyone with smoking needs!

Michelle Heath

Michelle Heath

πŸ‘ πŸ‘Ž 😐
Friendly Staff Helpful Staff

I love this store. I will drive up from South Austin to come to this location. The staff is always friendly and helpful!

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