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Metric Glass & Smoke Shop and Vape Certified, Shaved Ice Sno Cones and 100% Authentic Sneakers

4.5

123 reviews

Review of Metric Glass & Smoke Shop and Vape Certified, Shaved Ice Sno Cones and 100% Authentic Sneakers

Metric Glass & Smoke Shop and Vape Certified, Shaved Ice Sno Cones and 100% Authentic Sneakers is a unique business that offers a variety of products and services. Located in Austin, Texas, this shop is a one-stop destination for tobacco, gift items, glass blowing, ice cream, shoes, vaporizers, and vintage clothing. The shop is open seven days a week from 11:00 am to 10:00 pm, making it convenient for customers to visit at any time.

The shop offers a wide range of services, including curbside pickup, in-store pickup, in-store shopping, and same-day delivery. The shop is also wheelchair accessible, with a wheelchair accessible entrance and parking lot. Customers can enjoy free Wi-Fi while shopping, and the shop is LGBTQ+ friendly, making it a welcoming space for everyone.

The shop has a quick visit planning option, making it easy for customers who are in a hurry. The shop accepts debit cards, credit cards, and NFC mobile payments, providing customers with a variety of payment options.

The shop has received mixed reviews from customers. Some customers have praised the shop for its excellent customer service, knowledgeable staff, and unique product offerings. The shop has a great selection of glassware, and customers have appreciated the quality of the products. The shop also offers a variety of vape products, and customers have found the staff to be helpful in selecting the right product for their needs.

On the other hand, some customers have criticized the shop for its high prices and lack of return policies. Some customers have felt that they were overcharged for products, and others have had issues with defective products. However, the shop has responded positively to customer complaints, and the staff has been willing to exchange or refund products when necessary.

In conclusion, Metric Glass & Smoke Shop and Vape Certified, Shaved Ice Sno Cones and 100% Authentic Sneakers is a unique business that offers a variety of products and services. The shop has a welcoming atmosphere and knowledgeable staff, making it a great place to shop for tobacco, gifts, glassware, and more. While some customers have had issues with prices and returns, the shop has been responsive to customer complaints and has worked to resolve any issues. Overall, Metric Glass & Smoke Shop and Vape Certified, Shaved Ice Sno Cones and 100% Authentic Sneakers is a great addition to the Austin community.

From the business

"We are a local Family Owned and Operated business. We support our local Artists throughout our store with Hand Blown Glass, Jewelry and other Art from awesome local Artists. We try to keep all the latest and up to date Smoking Accessories For Flower, Oil or Concentrates. If you are looking for something specific that we don't have, please let us know and we will do our best to find it and keep it in stock for you. FOR OUR HOT AUSTIN DAYS!!! We now have New Orleans Style Shaved Ice SnoCones!!! New Service: We have 100% Authentic Nike Dunks, AF1's, Jordans, Adidas Yeezy Shoes, Slides"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping
  • Same-day delivery

Metric Glass & Smoke Shop and Vape Certified, Shaved Ice Sno Cones and 100% Authentic Sneakers Reviews - 123

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Amanda Harrison

Amanda Harrison

πŸ‘ πŸ‘Ž 😐
Friendly Staff Fair Prices Good Selection

This store is like if your favorite stoner grandpa set up a smoke shop. Scott was so nice, warm and welcoming and he had a greeting kitty named Texas who just loves to walk around the shop and pets. His prices are fair and if you’re looking for nice Cheech pieces, he’s got them! Handful of people coming in and out for papers and vape stuff while I was in there as well.

z0mbieknee

z0mbieknee

πŸ‘ πŸ‘Ž 😐
Great selection Knowledgeable staff Excellent service

Great shop with an excellent selection. Inhave purchased several pieces here and I am 100% satisfied. Scott is very knowledgeable and a great salesman.

Mallory Beckwith

Mallory Beckwith

πŸ‘ πŸ‘Ž 😐
Chill Vibe Friendly Staff Freebies Entertainment

Super chill vibe. The Vape- tender gave me a super cute free mouthpiece because it was my first time here. Very helpful overall, they also have a Pool table and water jug!

Ryan P

Ryan P

πŸ‘ πŸ‘Ž 😐
Great Customer Service Local Options CBD and Juice Selections

What a cool little spot! I went by as it was the closest place to my location... Glad I did! While I don't recall the name of the co-owner (manager) that helped me, I can say that she went above and beyond. She hooked up free goodies, stickers and was in no rush. I had a lot of questions :). She managed to juggle me and several other customers with absolute ease. The selection is great and what I needed was on sale. Lots of local options. Great CBD and juice selections. Stop by and say hi to the puppies, too.

Update... still awesome. The guy who was working Friday September 3rd 21 was amazing and full of knowledge . Customer service is top notch. Come for coils, stay for cool glass and small business hospitality!

Tim Shimmin

Tim Shimmin

πŸ‘ πŸ‘Ž 😐
Overpriced Poor Quality No Return Policy

tl;dr: It's the kind of store that gives you the feeling you just got fleeced, even if you don't know it yet.

Kit cost me $90, got home and learned that it's a $15 pen (it's an EVOD Twist clone). And I'm not getting any flavor out of it at all. No return policies listed on the receipt. Won't pick up the phone, and it's not set up to take voice mail. Went into the store and they don't take returns/exchanges unless for a manufacturing defect, which apparently a vape pen providing no flavor does not count. Thought that was half the point of vaping but w/e.

$100 total for the kit and the Naked Azul juice (chocolate from another store). You can get that same "Tru Cloud 3 in 1" kit for $35 online.

I expect the reviews it has so far are just their friends trying to help them out, which, I mean, it worked to get me in the store. Fell for that trap.

Youngin B.A

Youngin B.A

πŸ‘ πŸ‘Ž 😐
Poor Quality Better Options Nearby

Don't buy any Esco Bar here, they always die too early compared to ones I buy elsewhere. I would go to the Chevron next door they have better vapes there.

Matt T

Cool owner. Good vibes. Awesome shop.

Nicholas Corlis

Nicholas Corlis

πŸ‘ πŸ‘Ž 😐
Friendly Staff Nice Selection Convenient Location

I felt a little guilty for coming in about 15 min before closing, but the owner and staff were very friendly. They appeared to have a nice selection and as a bonus they're a walk away from Cafe Java.

Adindu Okoro

Adindu Okoro

πŸ‘ πŸ‘Ž 😐
Friendly Staff Great Selection Good Customer Service

I've been going here for about a year and every time I come in I'm greeted and helped by the coolest people. I got to meet one of the owners Scott and got to see why this place has such a great vibe. I've been to other smoke shops yet this one is my favorite. If you need help with anything smoke related these people help so much. Also I love how they make changes to the store in order to enhance the customer experience. I just purchased an amazing water pipe from them after looking elsewhere. They always have the best stuff.

Monkey Onion (Blademaster)

Monkey Onion (Blademaster)

πŸ‘ πŸ‘Ž 😐
Amazing Service Great Stock Friendly Conversation

Scott is AMAZING!!! This is definitely my new smoke shop. Amazing service , stock and conversation. The roads were frozen and this guys, a juggernaut still here happy to help.

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Metric Glass & Smoke Shop and Vape Certified, Shaved Ice Sno Cones and 100% Authentic Sneakers Hours

  • Monday 11 AM to 10 PM
  • Tuesday 11 AM to 10 PM
  • Wednesday 11 AM to 10 PM
  • Thursday 11 AM to 10 PM
  • Friday 11 AM to 10 PM
  • Saturday 11 AM to 10 PM
  • Sunday 11 AM to 10 PM