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Review of Bang Bang Vape & Smoke Shop

Bang Bang Vape & Smoke Shop:

Bang Bang Vape & Smoke Shop is a local business that offers a wide variety of tobacco, hookah, and vaporizer products. The shop is located at 316 SE 10th Ave, Amarillo, TX 79101, and is open seven days a week from 10:00 AM to 10:00 PM. The store offers a range of services, including curbside pickup, in-store pickup, and in-store shopping. Customers can pay for their purchases using debit cards, credit cards, and NFC mobile payments. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot.

The store has received mixed reviews from customers. Some customers have praised the store's products and customer service, while others have had negative experiences. One customer praised the store's selection of products and the staff's knowledge and helpfulness. Another customer appreciated the store's cleanliness and the friendly service provided by the staff. However, some customers have criticized the store's return policy and the behavior of some staff members. One customer had a negative experience with the supervisor, who they felt had poor customer service skills. Another customer felt uncomfortable with the way an older lady on staff checked their ID and judged them for buying Kratom.

Despite the mixed reviews, Bang Bang Vape & Smoke Shop remains a popular destination for customers looking for tobacco, hookah, and vaporizer products. The store offers a range of products at competitive prices and provides a variety of services to meet the needs of its customers. Whether you're a regular customer or a first-time visitor, the staff at Bang Bang Vape & Smoke Shop are ready to help you find the products you need.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Bang Bang Vape & Smoke Shop Reviews - 249

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Josh Cunningham

Josh Cunningham

πŸ‘ πŸ‘Ž 😐
Friendly Staff Good Quality Products

Guys were kind enough to guide me there and come out to make sure I was in the right spot. Dropped a good chunk but got some good juice. Like they're variety and the two I met were kind and sincere. I'll be back.

German Gschwind

German Gschwind

πŸ‘ πŸ‘Ž 😐
reasonable prices convenient location welcoming to guns

Outstanding fellows! Their juices are kinda mild for my pallad but you won’t feel being poisoned like with the overpriced Chinese venom every chain stores have. Very convenient in downtown AmarilloTX with plenty of parking even for my big A truck.
Prices are very reasonable and best of all: my gun was very much welcome, so they can have my dollars. My new choice of vape supplies in the Texas panhandle. Thanks guys!

Bryan Waits

Bryan Waits

πŸ‘ πŸ‘Ž 😐
Great Prices Helpful Employees Highly Recommended

Best Vape Shop I've Ever Been To And The Employees Are The Best And Great Prices In Town And I Highly Recommend It To Any Vaper

Kory Hawkins

Kory Hawkins

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Unprofessional Behavior

Great prices and decent juice but a blonde woman who seemed to be in charge greeted me immediately after another worker did interrupting my conversation with my wife. I responded despite the interruption but i guess she didn't hear me. She then said, out loud, "I didn't want to talk to you anyway." and laughed about it with another worker. This is the first bad experience i've had here but also only my second visit. I'll go back because thier prices and deals are good and everyone else was polite but i won't forget the occurrence and will tell others. I'll just try to go when she's not there.

Adam Rainey

Adam Rainey

πŸ‘ πŸ‘Ž 😐
Awesome Service Friendly Staff Great Customer Service

These guys are awesome and extremely helpful. As well as friendly and with great customer service skills. Stopped in for the first time, and will be back as a repeat customer!

Jarrett Estep

Jarrett Estep

πŸ‘ πŸ‘Ž 😐
poor customer service rip off

Long story short: ripped off, don’t go here.

I used to attend this store and was looking forward to purchasing my juice as I so often do. My wife had purchased some of the wrong mg nic flavored juice and I called to see if I couldn’t exchange two out of three bottles that had been purchased. They agreed as long as the seals weren’t broken, of which two weren’t.

I returned to the shop the following day to exchange them. First, I was told that the seal on one of the bottles were broken (it wasn’t). Secondly, he gave me one of the oldest correctly flavored bottles they had in exchange. Upon examining and mentioning it, the cashier said that’s the best he could do unless I wanted another flavor. Finally when I got home to try it, sure enough, the nicotine levels were so intolerable and flavor distorted, I couldn’t even vape it.

I don’t know what happened, but it’s obvious this store doesn’t appreciate regulars and will do them under handed to keep themselves floating. Do yourself a favor and go ANYWHERE ELSE.

peyton murff

peyton murff

πŸ‘ πŸ‘Ž 😐
helpful kind great customer service

Been to every other shop in town, these lovely people are by far the most helpful and kindest people in the town. I went it not knowing what to expect and was not disappointed. I'll never go anywhere else in Amarillo.

Gypsy Ivellisses Lemus

Gypsy Ivellisses Lemus

πŸ‘ πŸ‘Ž 😐
Great Place Outstanding Customer Service Highly Recommended

This place it's great but the customer service it's outstanding πŸ˜„ Kathie & her girls went an X-tra mile to meet my needs even on other things not related to Vapors. I would give you girls 100 starts if I could keep up the great work. I will see you girls soon. Thank a Bunch

Denise Harper

Denise Harper

πŸ‘ πŸ‘Ž 😐
Reasonable Prices Great Flavors Specials Available Recommended

I love this place. I have been buying my E-juices here since they opened. The flavors are generally strong enough to be tastes during the vaping section. The prices are very reasonable and the always have specials. I recommend this place to any one who vapes to check them out. The quantity is well worth the money

Amy Gober

Always have a great experience. Friendly and knowledgeable staff.

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