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Review of Bang Bang Vape & Smoke Shop

Bang Bang Vape & Smoke Shop:

Bang Bang Vape & Smoke Shop is a local business that offers a wide variety of tobacco, hookah, and vaporizer products. The shop is located at 316 SE 10th Ave, Amarillo, TX 79101, and is open seven days a week from 10:00 AM to 10:00 PM. The store offers a range of services, including curbside pickup, in-store pickup, and in-store shopping. Customers can pay for their purchases using debit cards, credit cards, and NFC mobile payments. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot.

The store has received mixed reviews from customers. Some customers have praised the store's products and customer service, while others have had negative experiences. One customer praised the store's selection of products and the staff's knowledge and helpfulness. Another customer appreciated the store's cleanliness and the friendly service provided by the staff. However, some customers have criticized the store's return policy and the behavior of some staff members. One customer had a negative experience with the supervisor, who they felt had poor customer service skills. Another customer felt uncomfortable with the way an older lady on staff checked their ID and judged them for buying Kratom.

Despite the mixed reviews, Bang Bang Vape & Smoke Shop remains a popular destination for customers looking for tobacco, hookah, and vaporizer products. The store offers a range of products at competitive prices and provides a variety of services to meet the needs of its customers. Whether you're a regular customer or a first-time visitor, the staff at Bang Bang Vape & Smoke Shop are ready to help you find the products you need.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Bang Bang Vape & Smoke Shop Reviews - 249

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Maya N

Maya N

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Clean Helpful Employees Specials Honest Reviews

Small but clean shop. Very nice employees. Helped us pick out everything we needed and showed all the specials they were running that week. Answered all our questions and gave honest reviews of what they have tried and what other customers thought.

Noelle Mansker

Noelle Mansker

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Great Products Friendly Staff Recommended

Iโ€™ve been a regular customer of bang bang vapes for a few years now and I wonโ€™t visit any other vape shop in town! Their products are the best Iโ€™ve found across town and Iโ€™ve tried just about every other shop. Every single person who works there has always been so friendly and welcoming, Kelly and Nancy are the absolute sweetest and they bring such a fun vibe to the store! Iโ€™ve never had a negative experience at Bang Bang and I def recommend them to everyone!

melina abernathy

I enjoyed this shop. The service was great and they had a lot to choose from.

รngel Lรกzaro Leyva

รngel Lรกzaro Leyva

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Bad customer service Poor return policy

I had a big issue with my vape , battery wasnโ€™t work properly and the front desk girl called the supervisor to try to fix the situation but he wasnโ€™t helpful at all , he had the worse costumer service ever , he donโ€™t care about others , return policy donโ€™t work there , so if you buy something there and once you get home and doesnโ€™t work please donโ€™t even try to go there to get your money back ,efforts itโ€™s in vane , really disappointing with the place .

Yessica Frescas

Yessica Frescas

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
good selection great flavors affordable prices

I believe they have a better selection than the Green gorilla. Jam monster is Soo good (not pictured was the 5000 Spearmint) these are some really good flavors!! And their prices are cheaper!

Gretchen Ekstrand

It's a very nice shop. The staff was so friendly and helpful.

DUSTIN DOUGLAS

Awesome staff very knowledgeable and great selection of products

Jonathan Sumner

Jonathan Sumner

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Poor Customer Service Age Discrimination

I am an verifiable, ID carrying, 31 year old man. Everytime I go in there now there is this older lady who won't give me service until after checking my ID - fine - but she wants to stair at it and me like I'm lying and she's waiting on me to come clean. It's a valid and functional Texas drivers license. I just left and went somewhere else. There's no way she thought I was under 21 anyway, she clearly didn't want to sell me your products.

Blake Jasper

Blake Jasper

๐Ÿ‘ ๐Ÿ‘Ž ๐Ÿ˜
Great Customer Service Knowledgeable Staff Wide Selection

I've always loved this vape shop! Been shopping here for years. I have been to hundreds of vape shops from Texas all the way to Washington, and this one is by far the best one that I have been to. The owners, Katy and Stephen are amazing people that are willing to explain anything you want to know in vivid detail. I go stock up on e-juice every two weeks, and the past few times that I have been, Katy and Stephen haven't been the ones working, but they did a magnificent job of picking employees to work for them. The girls and occasional guys that work in there are also very helpful, kind and very friendly. I honestly will never buy my e-juice or supplies from any of the other choices in vape shops, till death do us part!

Taz

BEEN GOING AROUND 5-6 YEARS BEST SMOKE SHOP IN AMARILLO!!

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