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Review of Bang Bang Vape & Smoke Shop

Bang Bang Vape & Smoke Shop:

Bang Bang Vape & Smoke Shop is a local business that offers a wide variety of tobacco, hookah, and vaporizer products. The shop is located at 316 SE 10th Ave, Amarillo, TX 79101, and is open seven days a week from 10:00 AM to 10:00 PM. The store offers a range of services, including curbside pickup, in-store pickup, and in-store shopping. Customers can pay for their purchases using debit cards, credit cards, and NFC mobile payments. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot.

The store has received mixed reviews from customers. Some customers have praised the store's products and customer service, while others have had negative experiences. One customer praised the store's selection of products and the staff's knowledge and helpfulness. Another customer appreciated the store's cleanliness and the friendly service provided by the staff. However, some customers have criticized the store's return policy and the behavior of some staff members. One customer had a negative experience with the supervisor, who they felt had poor customer service skills. Another customer felt uncomfortable with the way an older lady on staff checked their ID and judged them for buying Kratom.

Despite the mixed reviews, Bang Bang Vape & Smoke Shop remains a popular destination for customers looking for tobacco, hookah, and vaporizer products. The store offers a range of products at competitive prices and provides a variety of services to meet the needs of its customers. Whether you're a regular customer or a first-time visitor, the staff at Bang Bang Vape & Smoke Shop are ready to help you find the products you need.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Bang Bang Vape & Smoke Shop Reviews - 249

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Shelli De Sellier

Shelli De Sellier

πŸ‘ πŸ‘Ž 😐
Great staff Great store Excellent house juice Amazing place

Great staff, great store. This is the place to go. No other place in town is even worth it. Yes you can get Vapes a little cheaper on the internet but you won't get this service. Vape not working right? Take it in and they do everything they can to make it right. Such an amazing place. Their house juice is excellent as well. Never had an issue with any of the flavors I have tried. I just can't say enough about how great of a business this is.

Daina Muehling

Daina Muehling

πŸ‘ πŸ‘Ž 😐
Polite Staff Knowledgeable Staff

I usually go to the Wolflin store bc it's closer. But every time I've been in this store they are very polite and respectful. Also smart and informed about their products and willing to take their time and answer questions.

Brock Moran

Brock Moran

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Defective Product

I purchased a $100 mod along with another $100 of merchandise! A month later the mod stops working, never dropped it, no signs of physical abuse at all! I was told by the owner that I was out of luck, that she can't just be out a $100 dollars, but I guess I can though! Didn't even try to fix the issue, she didn't even ask when I purchased it, didn't ask to see the receipt! I will never ever return to this place! I don't feel any symphony for when the engine blew a week after she bought that jeep liberty! Actually you deserve karma like that and there's more to come I'm sure!

Daisy Johnson

Daisy Johnson

πŸ‘ πŸ‘Ž 😐
Helpful Staff Reasonable Prices

The guy was very helpful. Gave me options and explained the difference. We will definitely go back before we leave town. Prices were very reasonable.

jsin roberts

jsin roberts

πŸ‘ πŸ‘Ž 😐
Poor Service Inconvenient

Great great selection. Only flaw is product is so far behind the counter you have to ask on everything. Making the employee having to hover. I hate being hovered, makes a customer feel rushed.

Courtney Stanton

Courtney Stanton

πŸ‘ πŸ‘Ž 😐
Great Stock Great Quality Great Prices Great Staff Favorite Smoke Shop

I absolutely love this place!!! I have been coming here for years and it just gets better. Great stock, great quality, great prices, great staff. It's all great!! By far my favorite smoke shop

Victoria Garcia

Victoria Garcia

πŸ‘ πŸ‘Ž 😐
helpful staff great customer service

This vape shop is the best I’ve experienced in Amarillo. Always eager to help, and you can’t ask too many questions! Other shops can make you feel dumb by asking questions but this shop will spend the time to help you with everything! Thank you all and keep up the good work! There’s no way I’d be able to quit cigarettes without all your help!

Jill Dudding

Jill Dudding

πŸ‘ πŸ‘Ž 😐
Helpful Staff Knowledgeable Great Customer Service

I went in knowing nothing about a vape my daughter got me and the guy running the place couldn't do enough to help me. He was very knowledgeable and so helpful and nice. They will have my business from now on. I highly recommend this place. Thank you!!

Phil Eggers

Phil Eggers

πŸ‘ πŸ‘Ž 😐
Easy Access Knowledgeable Staff Great Experience

Very easy to get to I-40 was passing through town and needed a new unit so stopped in it's easy to get to with a tractor trailer the people were very knowledgeable make sure everything was working properly show me how to use the new units great experience

Potione

Potione

πŸ‘ πŸ‘Ž 😐
Faulty Product Poor Customer Service

Sold me a faulty vape that burned my throat and wouldn't turn off. Then told me they wouldnt refund because it wasn't 6 hours since I'd bought it. Plenty of other good vape stores in town

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