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Review of Smokers Nation inc.

Smokers Nation Inc. is a tobacco shop located in Jacksonville, Florida. The store offers a wide range of smoking products and accessories, including cigarettes, cigars, e-cigarettes, and vape juices. The store is open seven days a week, with extended hours on Fridays and Saturdays.

The store is well-known for its friendly and knowledgeable staff who are always willing to help customers find what they need. Customers have praised the staff for their excellent customer service and product knowledge. The store has received numerous positive reviews from customers who appreciate the staff's helpfulness and willingness to go above and beyond to assist them.

The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store also offers quick visits for customers who are in a hurry. Customers can choose to shop in-store or have their purchases delivered to their doorstep. The store accepts debit cards, credit cards, and NFC mobile payments.

Customers have praised the store's cleanliness and pleasant atmosphere. The store is well-maintained and always smells great. Customers appreciate the store's wide selection of products and reasonable prices. The store offers a great selection of smoking products and accessories, making it a one-stop-shop for all smoking needs.

Overall, Smokers Nation Inc. is a great tobacco shop that offers a wide range of smoking products and accessories. The store's friendly and knowledgeable staff, wheelchair accessibility, and quick visit options make it a great choice for customers who are looking for a convenient and enjoyable shopping experience. Whether you're a smoker or a vaper, Smokers Nation Inc. has everything you need to satisfy your smoking needs.

From the business

"Tobacco, Vape, Kratom and Delta products sold here!"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Smokers Nation inc. Reviews - 53

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Heather Bird

Heather Bird

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Incorrect Product High Nicotine Content No Exchange Offered No Apology Lazy Employees

No care for their customer. Sold my friend the incorrect juice with a really high amount of nicotine. She’s now extremely sick. They told her β€œnot our fault” and hung up. Won’t even offer an exchange for the correct item. Didn’t even apologize. Embarrassing for the manager of this place that this is how the employees are trained. If someone asks for help, HELP THEM. Don’t be lazy and blame the customer because you’re zooted out of your mind.

Brian Martin

Brian Martin

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Unhelpful Staff Lost Business

Been spending alot of money here, tonight I asked to see a mod out of the box with the intent of purchasing because mine broke, I was told if the box wasn't open they couldn't open it to show me. Just lost about 80 dollars a week from me, plenty of real shops around where you can see what you are buying.

What a joke this place is I tried to run through as I was in the area again and when they opened I walked in and was asked if I could wait outside. Stood outside for 5 minutes and asked if they were ready, was told no with no explanation or apology, never again.

Matthew Bruce

Matthew Bruce

πŸ‘ πŸ‘Ž 😐
Poor customer service Unprofessional behavior

5 minute break at lunch OK that's understandable. But still on break at 245 when I come back? Horrible establishment should never state that its open if it's employees are just wasting other people time "taking breaks"

Carl Deport

Carl Deport

πŸ‘ πŸ‘Ž 😐
Excellent Customer Service Wide Selection

The absolute best smoke shop I’ve ever been to!!! The employees are so nice & so helpful with anything that you need! They have everything you could think of & they always put their customers first. Won’t see me at any other shop!

PresidentV

PresidentV

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Incorrect Product Recommendation

I stopped vaping and my wife never knew what I got her so I had her go in here because ive been there before and they have helped me… idk who they have in this place now but I had my wife bring in her vape pen so they could help her with coils and juice… she showed them her vape pen (standard e juice and coil) and they gave her the right coils, but gave her salt mic juice…. She is now sick in bed super nauseous and they are telling me she made a mistake and pointed to the wrong vape behind the counter ( because she saw the brand she likes) and they will not even refund our money for that juice…. Her first words when she went in were here is my vape please help me… so just be cautious and do your own research before trusting what they tell you!!

Alex Ferrari

Alex Ferrari

πŸ‘ πŸ‘Ž 😐
Great selection Good prices Fast service Nice associates Knowledgeable associates

Great selection, good prices, and fast service. All the associates have been really nice and knowledgeable, and haven't had any issues with disposables from here

cindy Abraham

cindy Abraham

πŸ‘ πŸ‘Ž 😐
Uneducated staff Poor product knowledge Wrong product recommendation Bad customer service

Not even a one star. Uneducated people selling products thay obviously don't know anything about. Told them I needed help for the replacement cartridge and even gave them my vape and sold me salt nic that does not even belong in my vape...sick as a dog not to mention I got coils as well and they were the correct coils so he should of known better.

Sweet Heart

Sweet Heart

πŸ‘ πŸ‘Ž 😐
Friendly Staff Quick Transactions Favorite Smoke Shop

Ashley was seriously so sweet and welcoming, she made sure I was taken care of! This is my favorite smoke shop the transactions are always really quick and the people are always super friendly and helpful.

Cletus d'Magnifique

Cletus d'Magnifique

πŸ‘ πŸ‘Ž 😐
Poor customer service Lack of knowledge

Went in to grab a new battery for my vape pen. Good variety, lots of juices, really interesting incense. Cashier asked what kind of cartridge I was using, and I indicated it was a CBD cart from Trulieve.

They promptly asked me to leave, preventing any further queries, stating that federal law prohibits them from discussing anything medical marijuana related, even if you're licensed in the state for it.

If true, this rating is for the complete lack of tact and courtesy in relating something I was completely unaware of.

However, I went to a shop over on San Jose, had a similar discussion, picked up a little over $200 of miscellany, no problems there.

Madison Cunningham

Madison Cunningham

πŸ‘ πŸ‘Ž 😐
Great Employee Favorite Smoke Shop

just have to say how awesome the employee Emma is! She always knows exactly how to help me whenever I come in, she’s an great person all around! Definitely my favorite smoke shops in the city!

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Smokers Nation inc. Hours

  • Monday 8 AM to 11 PM
  • Tuesday 8 AM to 11 PM
  • Wednesday 8 AM to 11 PM
  • Thursday 8 AM to 11 PM
  • Friday 8 AM to Midnight
  • Saturday 8 AM to Midnight
  • Sunday 9 AM to 11 PM

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