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Review of Cloud City Smoke & Vape Shop

Cloud City Smoke & Vape Shop is a tobacco, convenience, and vaporizer store located at 2815 Northtowne Ln in Reno, Nevada. The store is open every day of the week from 9:00 AM to 10:00 PM. The store offers a variety of services including curbside pickup, in-store pickup, and in-store shopping. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store also offers free Wi-Fi for customers.

The store has a wide range of products for tobacco and vaporizer enthusiasts. Customers can find everything they need, including e-cigarettes, e-liquids, glass pipes, hookahs, cigars, and more. The store has a huge open floor plan with a large selection of products to choose from. The store is known for its great deals, great quality, and great service.

Cloud City Smoke & Vape Shop has received mixed reviews from customers. Some customers have praised the store for its excellent customer service and knowledgeable staff. One customer said, "Nate was fantastic and hooked me up with what I needed! I came in clueless about vaping and he was very patient and informative about the products. Thank you so much!!" Another customer said, "Stopped by to check out their inventory- I was pleasantly surprised!! The selection was amazing! Huge open floor plan with literally everything a connoisseur would need. Cloud city has great deals, great quality, and great service! Would highly recommended going in and asking for Angie, very nice and professional."

However, some customers have had negative experiences with the store. One customer complained about a rude and unprofessional employee, saying, "Great store but the young lady that was working late evening night time on December 10th was completely rude unprofessional and lazy she couldn't walk over and do her job for me to look at something to buy." Another customer was disappointed with the store's return policy, saying, "They sold me a broken bong. They offered no help and or exchange. They see that it is broken n tell me to glue it together. Just very disappointed that I won’t be able to go back anymore."

Despite the mixed reviews, Cloud City Smoke & Vape Shop is a great place to visit for tobacco and vaporizer enthusiasts. The store has a wide range of products to choose from and knowledgeable staff to help customers find what they need. The store's great deals and quality products make it a popular choice for locals and visitors alike.

For more information about Cloud City Smoke & Vape Shop, visit their website at https://www.facebook.com/cloudcityreno/.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Cloud City Smoke & Vape Shop Reviews - 394

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Sally Ramos

Sally Ramos

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Great Smoke Shop Great Pieces Cute Girly Hand Pieces Best Service

Great smoke shop great pieces cute girly hand pieces jasmines the best

austin callahan

austin callahan

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Amazing customer service Very kind

Amazing customer service and very kind :)

J&J Vlogs

J&J Vlogs

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Good Selection Vape Mods Shisha CBD

When I go there each time I find something new good selection of vape mods shisha and cbd

Larry Kinnear

Larry Kinnear

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Good Store Happy Customer

Good store, needing this in this area, very happy customer.

Cassandra Hogue

Cassandra Hogue

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Great customer service Positive experience

Great customer service and experience. Will come back

Haley Gray

Haley Gray

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Great Service Great Deals

Jasmine is so great and friendly! Great deals!

L0ST B0Y

L0ST B0Y

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Good Vibes Positive Energy

Good Vibes As Soon As You Step In The Door πŸ™πŸ» Love The Energy They Bring!πŸ–€πŸ’―

Chris Ripley (Heatsource)

Chris Ripley (Heatsource)

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Great customer service Great selection Hookah accessories

Great customer service, great selection of hookah and accessories

Arline Uribe

Arline Uribe

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great selection excellent customer service

great selection and excellent customer service!

Spudy/Sierra

Spudy/Sierra

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Great Place Good Quality Products

this is a great place i buy all my nic and pieces here

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Cloud City Smoke & Vape Shop Hours

  • Monday 9 AM to 10 PM
  • Tuesday 9 AM to 10 PM
  • Wednesday 9 AM to 10 PM
  • Thursday 9 AM to 10 PM
  • Friday 9 AM to 10 PM
  • Saturday 9 AM to 10 PM
  • Sunday 9 AM to 10 PM