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Review of Cloud City Smoke & Vape Shop

Cloud City Smoke & Vape Shop is a tobacco, convenience, and vaporizer store located at 2815 Northtowne Ln in Reno, Nevada. The store is open every day of the week from 9:00 AM to 10:00 PM. The store offers a variety of services including curbside pickup, in-store pickup, and in-store shopping. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store also offers free Wi-Fi for customers.

The store has a wide range of products for tobacco and vaporizer enthusiasts. Customers can find everything they need, including e-cigarettes, e-liquids, glass pipes, hookahs, cigars, and more. The store has a huge open floor plan with a large selection of products to choose from. The store is known for its great deals, great quality, and great service.

Cloud City Smoke & Vape Shop has received mixed reviews from customers. Some customers have praised the store for its excellent customer service and knowledgeable staff. One customer said, "Nate was fantastic and hooked me up with what I needed! I came in clueless about vaping and he was very patient and informative about the products. Thank you so much!!" Another customer said, "Stopped by to check out their inventory- I was pleasantly surprised!! The selection was amazing! Huge open floor plan with literally everything a connoisseur would need. Cloud city has great deals, great quality, and great service! Would highly recommended going in and asking for Angie, very nice and professional."

However, some customers have had negative experiences with the store. One customer complained about a rude and unprofessional employee, saying, "Great store but the young lady that was working late evening night time on December 10th was completely rude unprofessional and lazy she couldn't walk over and do her job for me to look at something to buy." Another customer was disappointed with the store's return policy, saying, "They sold me a broken bong. They offered no help and or exchange. They see that it is broken n tell me to glue it together. Just very disappointed that I won’t be able to go back anymore."

Despite the mixed reviews, Cloud City Smoke & Vape Shop is a great place to visit for tobacco and vaporizer enthusiasts. The store has a wide range of products to choose from and knowledgeable staff to help customers find what they need. The store's great deals and quality products make it a popular choice for locals and visitors alike.

For more information about Cloud City Smoke & Vape Shop, visit their website at https://www.facebook.com/cloudcityreno/.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Cloud City Smoke & Vape Shop Reviews - 394

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Morgan Peri

Morgan Peri

πŸ‘ πŸ‘Ž 😐
Beautiful Store Variety of Flavors Jewelry for Piercings

Beautiful store!! So many flavors for Starbuzz and Fumari! Beautiful jewelry for piercings! Come take a visit!

Shayne Fulmer

Shayne Fulmer

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Great customer service Recommend

Great customer service. Would definitely recommend

Curly Jos

Curly Jos

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Wide Selection Good Price Great Customer Service Recommend

Such a wide selection and for a good price! Customer service was spot on too I definitely recommend this place!

Shannon Hosier

Shannon Hosier

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Friendly Staff Large Selection

Very friendly easy going staff. Jasmine was wonderful and had a large selection of items.

Sophia Vie

Sophia Vie

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Great Customer Service

love coming to this place! They have the best customer service hands down!!

david arciaga

david arciaga

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Best place Customer service

Best place to go to she is always looking out for me about the items I am getting customer for life

victor barrientos

victor barrientos

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Unique Recommend

this place is like the best in Reno everything is original. Once it’s purchased no more will come. Everything is new everytime I come in here. I recommend coming here.

Dillon Arambulo

Dillon Arambulo

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Best Prices Best Products

Hands down the best head shop in reno. Best prices and the best products. Only store I spend my money at when it comes to glass and wraps. Hands down the best

Diandrya Taufaasau

Diandrya Taufaasau

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Great customer service Excellent care

Great customer service! They really do take care of you here.

Ashleigh Weaver

Ashleigh Weaver

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Friendly Staff Knowledgeable Variety

The people here are so friendly and so helpful. They have lots of variety and are super knowledgeable too.

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Cloud City Smoke & Vape Shop Hours

  • Monday 9 AM to 10 PM
  • Tuesday 9 AM to 10 PM
  • Wednesday 9 AM to 10 PM
  • Thursday 9 AM to 10 PM
  • Friday 9 AM to 10 PM
  • Saturday 9 AM to 10 PM
  • Sunday 9 AM to 10 PM