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Review of Cloud City Smoke & Vape Shop

Cloud City Smoke & Vape Shop is a tobacco, convenience, and vaporizer store located at 2815 Northtowne Ln in Reno, Nevada. The store is open every day of the week from 9:00 AM to 10:00 PM. The store offers a variety of services including curbside pickup, in-store pickup, and in-store shopping. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store also offers free Wi-Fi for customers.

The store has a wide range of products for tobacco and vaporizer enthusiasts. Customers can find everything they need, including e-cigarettes, e-liquids, glass pipes, hookahs, cigars, and more. The store has a huge open floor plan with a large selection of products to choose from. The store is known for its great deals, great quality, and great service.

Cloud City Smoke & Vape Shop has received mixed reviews from customers. Some customers have praised the store for its excellent customer service and knowledgeable staff. One customer said, "Nate was fantastic and hooked me up with what I needed! I came in clueless about vaping and he was very patient and informative about the products. Thank you so much!!" Another customer said, "Stopped by to check out their inventory- I was pleasantly surprised!! The selection was amazing! Huge open floor plan with literally everything a connoisseur would need. Cloud city has great deals, great quality, and great service! Would highly recommended going in and asking for Angie, very nice and professional."

However, some customers have had negative experiences with the store. One customer complained about a rude and unprofessional employee, saying, "Great store but the young lady that was working late evening night time on December 10th was completely rude unprofessional and lazy she couldn't walk over and do her job for me to look at something to buy." Another customer was disappointed with the store's return policy, saying, "They sold me a broken bong. They offered no help and or exchange. They see that it is broken n tell me to glue it together. Just very disappointed that I won’t be able to go back anymore."

Despite the mixed reviews, Cloud City Smoke & Vape Shop is a great place to visit for tobacco and vaporizer enthusiasts. The store has a wide range of products to choose from and knowledgeable staff to help customers find what they need. The store's great deals and quality products make it a popular choice for locals and visitors alike.

For more information about Cloud City Smoke & Vape Shop, visit their website at https://www.facebook.com/cloudcityreno/.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Cloud City Smoke & Vape Shop Reviews - 394

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Justin Harden

Justin Harden

πŸ‘ πŸ‘Ž 😐
Great Prices Easy Vaping

Wonderful experience! Great prices! Makes vaping easier!

catlos rad

catlos rad

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Great customer service Knowledgable staff Variety of products

Great customer service, knowledgable on a variety of products

Jessica Larock

Jessica Larock

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Friendly Service Great Prices

Very friendly service great prices!

Heem Kiddos

Heem Kiddos

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Best Prices Best Customer Service Recommended

Best prices and best customer service really recommended

Hugo Lucatero

Hugo Lucatero

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Amazing place Amazing customer service

Amazing place had everything and amazing customer service

Jessie Veerkamp

Jessie Veerkamp

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Great Prices Great Workers Love This Place

Great prices! Great workers! Love this place!

Zayy Youngin

Zayy Youngin

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knowledgeable friendly

Jas was very helpful with vape selection, very knowledgeable and friendly!

kyle hansen

kyle hansen

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Great Store Awesome Staff Must Visit

Great store, staff was awesome, must visit

Julie Piccolo

Julie Piccolo

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Amazing Helpful Attentive

Amazing! Found exactly what I wanted and they are super attendant and helpful! :)

the life of aimee

the life of aimee

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Wide selection Helpful staff Friendly staff

They have a wide selection of incents and are very helpful and friendly

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Cloud City Smoke & Vape Shop Hours

  • Monday 9 AM to 10 PM
  • Tuesday 9 AM to 10 PM
  • Wednesday 9 AM to 10 PM
  • Thursday 9 AM to 10 PM
  • Friday 9 AM to 10 PM
  • Saturday 9 AM to 10 PM
  • Sunday 9 AM to 10 PM