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Review of Cloud City Smoke & Vape Shop

Cloud City Smoke & Vape Shop is a tobacco, convenience, and vaporizer store located at 2815 Northtowne Ln in Reno, Nevada. The store is open every day of the week from 9:00 AM to 10:00 PM. The store offers a variety of services including curbside pickup, in-store pickup, and in-store shopping. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store also offers free Wi-Fi for customers.

The store has a wide range of products for tobacco and vaporizer enthusiasts. Customers can find everything they need, including e-cigarettes, e-liquids, glass pipes, hookahs, cigars, and more. The store has a huge open floor plan with a large selection of products to choose from. The store is known for its great deals, great quality, and great service.

Cloud City Smoke & Vape Shop has received mixed reviews from customers. Some customers have praised the store for its excellent customer service and knowledgeable staff. One customer said, "Nate was fantastic and hooked me up with what I needed! I came in clueless about vaping and he was very patient and informative about the products. Thank you so much!!" Another customer said, "Stopped by to check out their inventory- I was pleasantly surprised!! The selection was amazing! Huge open floor plan with literally everything a connoisseur would need. Cloud city has great deals, great quality, and great service! Would highly recommended going in and asking for Angie, very nice and professional."

However, some customers have had negative experiences with the store. One customer complained about a rude and unprofessional employee, saying, "Great store but the young lady that was working late evening night time on December 10th was completely rude unprofessional and lazy she couldn't walk over and do her job for me to look at something to buy." Another customer was disappointed with the store's return policy, saying, "They sold me a broken bong. They offered no help and or exchange. They see that it is broken n tell me to glue it together. Just very disappointed that I won’t be able to go back anymore."

Despite the mixed reviews, Cloud City Smoke & Vape Shop is a great place to visit for tobacco and vaporizer enthusiasts. The store has a wide range of products to choose from and knowledgeable staff to help customers find what they need. The store's great deals and quality products make it a popular choice for locals and visitors alike.

For more information about Cloud City Smoke & Vape Shop, visit their website at https://www.facebook.com/cloudcityreno/.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Cloud City Smoke & Vape Shop Reviews - 394

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Damian Escalante

Damian Escalante

πŸ‘ πŸ‘Ž 😐
Great Service Recommendation

Jasmine is wonderful would totally recommend the shop to all the Latino community

AMMO Box Gaming

AMMO Box Gaming

πŸ‘ πŸ‘Ž 😐
Great customer service Good prices Highly recommended

Great customer service and really good prices for great cbd. Highly recomended.

FLuMystic

FLuMystic

πŸ‘ πŸ‘Ž 😐
Amazing experience Helpful staff

Was an amazing experience and had such an amazing time shoutout to jasmine she was a big help❀️

Anthony Dominguez

Anthony Dominguez

πŸ‘ πŸ‘Ž 😐
Excellent Customer Service Will Return Satisfied Customer

The lady who helped me was fantastic ! I will most defineitly be returning and purchasing more items !

Nick S

Nick S

πŸ‘ πŸ‘Ž 😐
Friendly Staff

the lady who owns this shop is amazing love that shes so nice

Shane huffman

Shane huffman

πŸ‘ πŸ‘Ž 😐
Great Service Great Products

Jasmine is amazing and knowledgeable great store! Great products

david douglas

david douglas

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Wonderful Charming employees Great selection Definitely coming back

Wonderful charming employees great selection definitely coming back

zoe scott

zoe scott

πŸ‘ πŸ‘Ž 😐
Friendly Staff Great Service

Love coming in here! The owner is super helpful and sweet!

Adriz Calvo

Adriz Calvo

πŸ‘ πŸ‘Ž 😐
Eye Candy Plenty of Options Helpful Staff

This place is litterally eye candy with plenty of options to choose from and dope help with picking stuff from their collection.

Elizabeth Perez

Elizabeth Perez

πŸ‘ πŸ‘Ž 😐
Great Service Friendly Staff Knowledgeable

Jazmine is great nice friendly and funny she knows her work .

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Cloud City Smoke & Vape Shop Hours

  • Monday 9 AM to 10 PM
  • Tuesday 9 AM to 10 PM
  • Wednesday 9 AM to 10 PM
  • Thursday 9 AM to 10 PM
  • Friday 9 AM to 10 PM
  • Saturday 9 AM to 10 PM
  • Sunday 9 AM to 10 PM