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Review of Gandalfs Smoke & Vape Shop

Gandalfs Smoke & Vape Shop is a women-owned business that offers a wide range of products and services to its customers. Located at 635 Northeast, OR-99W suite c, McMinnville, OR 97128, the shop is open seven days a week from 9:00 AM to 10:00 PM from Monday to Saturday and from 10:00 AM to 8:00 PM on Sundays.

Products and Services

The shop offers a variety of products, including tobacco, cigars, clothing, gifts, glass blowing, incense, and vaporizers. Customers can choose to shop in-store or online through the shop's website at http://www.gandalfssmokeshop.com/.

The shop's staff is knowledgeable about the products they sell and can help customers find what they need. Customers can also benefit from the shop's quick visit planning option, which allows them to get in and out of the shop quickly.

The shop accepts debit cards, credit cards, and NFC mobile payments as payment options.

Accessibility

Gandalfs Smoke & Vape Shop is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The shop is also a transgender safespace, making it a welcoming place for all customers.

Customer Reviews

The shop has received positive reviews from customers who appreciate the shop's variety of products, knowledgeable staff, and excellent customer service. One customer said, "Turn up the hype here y'all. This place earns it. Customer service is so extraordinary I forget names, but 'blue hair guy' you excel at your job, I felt like a VIP. The female was highly knowledgeable on the products as well as supremely stunning. Variety here is at the apex. Very highly recommended for what you need. Absolutely check here first."

Another customer said, "Staff is always awesome and always very helpful. Jessica went above and beyond for me today and saved my butt. I will always go here for vapes and juice just on the staff alone. They have great variety and lots of knowledge on what they sell. Thanks Gandalf's staff for being amazing."

While most reviews are positive, one customer had a negative experience with a specific employee. They said, "So unfortunately I have to give this place 3 stars because of one person I think her name is Callie but she's a little blonde girl I've had 3 bad experiences with her she ALWAYS Acts inconvenienced by me even being there she is rude she says they don't carry products that they do have she doesn't want to help with anything and she's just a drag and brings me down she works at one of the coolest store so why the bad attitude but on a positive note the rest of their employees are amazing especially Sam and I can't remember the girl's name but she has brown hair and she's down to earth and cool as hell so is their manager and overall the store and the staff are awesome they go above and beyond all the time! But my advice if the little blonde girl is working turn around and walk right back out like I do now!"

Conclusion

Gandalfs Smoke & Vape Shop is a welcoming and accessible shop that offers a variety of products and services to its customers. With knowledgeable staff and excellent customer service, customers can find what they need and have a positive shopping experience. While negative experiences with specific employees have been reported, the majority of customers have had positive experiences with the shop and its staff.

From the business

"Vape and tobacco store"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Gandalfs Smoke & Vape Shop Reviews - 140

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Amber Lopez

Amber Lopez

👍 👎 😐
Friendly staff Helpful Great manager

Everyone there is super friendly and helpful! ❤️ The manager is absolutely amazing!!❤️

Stephan Ufert

Stephan Ufert

👍 👎 😐
Helpful Staff Wide Selection

Very awesome Store the lady that's helped me was very helpful I always come-back to this store cause they have everything I need

Karma Santora

Karma Santora

👍 👎 😐
Friendly Staff Animal Lover

Adam s awesome and we rescued a spider from the patches box!!!

robert cahoon

robert cahoon

👍 👎 😐
Hard Work Business Ownership Overhead Costs

On the other hand, I know the owner worked real hard to get this store, and from my experience, it's not easy running your own business, overhead costs can (kill) a business, and therefore you have to charge a little more to make it.

Denise Hamel

Denise Hamel

👍 👎 😐
Poor Customer Service Defective Product

My husband bought a vape that broke within days. When he tried to return it they refused to exchange it and said
it was up to him.to deal with the manufacturer. Poor customer service.....will never go back!!!!

Michael Homestead

Michael Homestead

👍 👎 😐
Knowledgeable Recommend

Great help and knowledgeable, would recommend to anyone

Jessica Miller

Jessica Miller

👍 👎 😐
Great place Nice employees

Great place, nice employees!

D G

D G

👍 👎 😐
Knowledgeable Owner Wide Selection

A lot of options and owner is really knowledgeable on what he has on stock

Donna Day

Donna Day

👍 👎 😐
Knowledgeable Staff Friendly Service

These folks are so nice and very knowledgeable about the vape.

stephan helmer

stephan helmer

👍 👎 😐
Great Prices Variety of Juice

Great prices on pieces and a big variety of juice for you vaping needs.

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Gandalfs Smoke & Vape Shop Hours

  • Monday 9 AM to 10 PM
  • Tuesday 9 AM to 10 PM
  • Wednesday 9 AM to 10 PM
  • Thursday 9 AM to 10 PM
  • Friday 9 AM to 10 PM
  • Saturday 9 AM to 10 PM
  • Sunday 10 AM to 8 PM