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Review of Gandalfs Smoke & Vape Shop

Gandalfs Smoke & Vape Shop is a women-owned business that offers a wide range of products and services to its customers. Located at 635 Northeast, OR-99W suite c, McMinnville, OR 97128, the shop is open seven days a week from 9:00 AM to 10:00 PM from Monday to Saturday and from 10:00 AM to 8:00 PM on Sundays.

Products and Services

The shop offers a variety of products, including tobacco, cigars, clothing, gifts, glass blowing, incense, and vaporizers. Customers can choose to shop in-store or online through the shop's website at http://www.gandalfssmokeshop.com/.

The shop's staff is knowledgeable about the products they sell and can help customers find what they need. Customers can also benefit from the shop's quick visit planning option, which allows them to get in and out of the shop quickly.

The shop accepts debit cards, credit cards, and NFC mobile payments as payment options.

Accessibility

Gandalfs Smoke & Vape Shop is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The shop is also a transgender safespace, making it a welcoming place for all customers.

Customer Reviews

The shop has received positive reviews from customers who appreciate the shop's variety of products, knowledgeable staff, and excellent customer service. One customer said, "Turn up the hype here y'all. This place earns it. Customer service is so extraordinary I forget names, but 'blue hair guy' you excel at your job, I felt like a VIP. The female was highly knowledgeable on the products as well as supremely stunning. Variety here is at the apex. Very highly recommended for what you need. Absolutely check here first."

Another customer said, "Staff is always awesome and always very helpful. Jessica went above and beyond for me today and saved my butt. I will always go here for vapes and juice just on the staff alone. They have great variety and lots of knowledge on what they sell. Thanks Gandalf's staff for being amazing."

While most reviews are positive, one customer had a negative experience with a specific employee. They said, "So unfortunately I have to give this place 3 stars because of one person I think her name is Callie but she's a little blonde girl I've had 3 bad experiences with her she ALWAYS Acts inconvenienced by me even being there she is rude she says they don't carry products that they do have she doesn't want to help with anything and she's just a drag and brings me down she works at one of the coolest store so why the bad attitude but on a positive note the rest of their employees are amazing especially Sam and I can't remember the girl's name but she has brown hair and she's down to earth and cool as hell so is their manager and overall the store and the staff are awesome they go above and beyond all the time! But my advice if the little blonde girl is working turn around and walk right back out like I do now!"

Conclusion

Gandalfs Smoke & Vape Shop is a welcoming and accessible shop that offers a variety of products and services to its customers. With knowledgeable staff and excellent customer service, customers can find what they need and have a positive shopping experience. While negative experiences with specific employees have been reported, the majority of customers have had positive experiences with the shop and its staff.

From the business

"Vape and tobacco store"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Gandalfs Smoke & Vape Shop Reviews - 140

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jessica Jaeger

Jessica Jaeger

πŸ‘ πŸ‘Ž 😐
Great Work Environment

This place be my second home. πŸ’•
Couldn't imagine a better place to work! πŸ₯°πŸ’―πŸ€™

Tina Garza

Tina Garza

πŸ‘ πŸ‘Ž 😐
Great Service

Jessica is incredibly awesome!! Made my night!

jason adams

jason adams

πŸ‘ πŸ‘Ž 😐
Great Employees Friendly Owner Repeat Business Recommendation

The employees at Gandalfs are great! I believe that when you find a place where they remember you when you walk in, and take the time to ask how you've been, they deserve my repeat business. The owner is a great guy and extremely friendly as well! Keep up the good work folks. I'll continue to recommend others to do business there as well. Thanks again!

Makai White

Makai White

πŸ‘ πŸ‘Ž 😐
Awesome Place

Awesome place only store opened

Michelle Parry-Doran

Michelle Parry-Doran

πŸ‘ πŸ‘Ž 😐
Unhelpful Staff

Female that assisted me was less than helpful and didn’t seem familiar with the products.

J H

J H

πŸ‘ πŸ‘Ž 😐
Great staff Knowledgeable Quality service Punch card system

Always a great time stopping in here for my needs. The staff is always on point and knowledgeable with all the products that are sold, they have great advice and are always providing quality and fast customer service. I definitely also love the fact that they have a punch card system for vape juice. If you don’t already get your vape juice from here, you’re missing out because you get a free bottle of any size after getting 5 punches on your card and they even have double stamp Wednesday’s! I will forever go to Gandalf’s especially with the current staff and how great they are!

Creator's Child

Creator's Child

πŸ‘ πŸ‘Ž 😐
Quality Products Friendly Staff Great Atmosphere

Gandalf's is always a place full of the best quality vape and smoke accessories that anyone could ever ask for. With a peaceful and happy energy, one can get lost in their shop if one is not careful. From hookahs of all sizes, top quality vapes and accessories, and everything you need to have the best smoking and/or vaping experience one could ask for, to some of the best lids(hats) and clothing from Grassroots and RAW companies, you will definitely enjoy Gandalf's shop. The manager, while young, had a warming energy and a welcoming attitude that gave her the ability to assist several customers at once without missing a step. Gandalf"s shop definitely would not be the same without her energy filling the place. She made me even want to buy a hat I didn"t even need, I liked jt so much I bought a matching lid for my son. Big shout out to Gandalf and his amazing manager! See you both soon! I need a new vape mod so expect me soon.

Avilas Gold

Avilas Gold

πŸ‘ πŸ‘Ž 😐
Great Place to Shop Support Local Business

There is no downside to this store. Gandalfs has been around forever and is a great place to shop. I have never been disappointed. Support a local business!

Madeleine Blaylock

Madeleine Blaylock

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Unreliable Schedule

Literally sitting outside the shop that was supposed to open at 9 AM and its 10:30 am woth the doors still locked. I suggest a change in schedule if yall arent gonna have the doors open when you say they're gonna be open.

A Thompson

A Thompson

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Defective Product

They do not stand behind their products once the sale is made no more nice guy. I bought the newest yocan vape pen and brought it back in ten days with obviously a mfu defect and was treated very poorly told it was my fault condescendingly. I can’t even use it now at all and it’s less than a month old and not physically broken. Don’t expect any post sale respect here whatsoever. Douchebags

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Gandalfs Smoke & Vape Shop Hours

  • Monday 9 AM to 10 PM
  • Tuesday 9 AM to 10 PM
  • Wednesday 9 AM to 10 PM
  • Thursday 9 AM to 10 PM
  • Friday 9 AM to 10 PM
  • Saturday 9 AM to 10 PM
  • Sunday 10 AM to 8 PM