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Review of House of Vapes

House of Vapes: A One-Stop Shop for All Your Vaping Needs

Located in Riverton, Utah, House of Vapes is a women-owned business that caters to the vaping community. The store offers a wide range of products, including e-cigarettes, vaporizers, and various vaping accessories. In addition, the store also sells vitamins and supplements, making it a one-stop-shop for all your health and wellness needs.

"One of, if not the best vape/smoke shop in the valley. It’s definitely my favorite! They’re always super nice and helpful, whether it’s just grabbing what you need or helping you decide on something when you’re unsure about," says one satisfied customer.

The store's service options include in-store pickup and shopping, but unfortunately, they do not offer delivery. However, the store's accessibility options are impressive, with a wheelchair accessible entrance and parking lot. The only downside is that the restroom and seating areas are not wheelchair accessible.

House of Vapes is a safe space for the LGBTQ+ community, with a transgender-friendly environment. The store's employees are knowledgeable and friendly, always ready to help customers with their vaping needs. The store's planning options include a quick visit, making it an ideal stop for those who are in a hurry.

The store accepts debit cards, credit cards, and NFC mobile payments, making transactions quick and easy.

"Every time I go in, they instantly help me and are very helpful on my vape choices, especially Hunter, Christian, and everyone else in the shop. I definitely recommend going there if you're in the area or have any doubts about it," says another satisfied customer.

House of Vapes is open seven days a week, with Monday to Saturday hours from 7:00 am to 11:00 pm and Sunday hours from 9:00 am to 10:00 pm. The store's location is easily accessible, with a formatted address of 1605 W 12600 S, Riverton, UT 84065.

"Great selection, customer service & prices. Will be my go-to in SLC County," says another satisfied customer.

Overall, House of Vapes is an excellent choice for those looking for a reliable and safe vaping store. With a wide range of products, knowledgeable staff, and competitive prices, it's no wonder why customers keep coming back.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store pickup
  • In-store shopping

House of Vapes Reviews - 499

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jessica davidson

Jessica davidson

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Mask Policy Disability Discrimination Poor Customer Service

They tried to insist I wear a mask and tried to not serve me even though I have a disability saying I can't wear a mask and tried to get me to provide a note like I would have something like that on me everywhere I go. Your not allowed to ask about disabilities it's against the Americans with disabilities act. Then they tried to tell me I would have to order curbside next time with out one. What if I don't know what I want. The only reason it's two stars is because they actually sold to me instead of kicking me out completely. I will probably never go back which is sad cuz it's my boyfriend's favorite vape store

April Plaza

April Plaza

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Rude Staff Unprofessional Poor Customer Service

I went in there and the was a young lady that was very rude, and unhelpful. She was more concerned with a personal phone call than helping myself and the other 2 customers in there. She was very unprofessional. I don't understand what happened to this place. there used to be 2 guys that worked there and they were both very helpful and made sure I was satisfied. I have since boycotted this store due to there poor choice of employees.

Kevin Denos

Kevin Denos

πŸ‘ πŸ‘Ž 😐
clean cool interior lots of options friendly customer service

Really clean inside, very cool interior, a ton of options and customer service is always friendly and helpful. I went in for some cigars and a torch lighter, lots of options!

Manuel Jimenez

Manuel Jimenez

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Great Customer Service Worth the Drive Excellent Service

This is why I love coming to this location the customer service and satisfaction is a top priority driving all the way from west valley city to Riverton and let me tell you the dive is worth it thanks to Bird today I was able to get my right coil and The service is a 10/10 thanks

Matt Murphy (Murph)

Matt Murphy (Murph)

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Friendly Staff Helpful Easy Purchase

First time at this store. Guy was friendly and helpful and made my purchase easy. Would do business there again.

Conner Krynen

Conner Krynen

πŸ‘ πŸ‘Ž 😐
Defective Product Poor Customer Service Wrong Product

Bought a mod on Saturday from house of vapes 2 days later went to change the atomizer and the tank would not spin off (Brand new mod never dropped) when I took it in they took my info and said they would call me. I go in a few days later and they say to come in the next day when the manager is there so I go the next day and the manager isn’t there and I’m told that they’re still trying to figure out what the manager wants to do and come in once again tomorrow so I do and I’m told that some guy named bird is going to come fix it tomorrow and that they would call me. So A week later I have to call them and they tell me the mod is bad and their policy is they won’t replace it. They sold me a defected mod and won’t replace it? On top of the countless times their uneducated employees hand me the wrong atomizer from what I ask and I don’t realize till I’m all the way home. I will definitely be taking my business somewhere else after so many mess ups!! WORST VAPE SHOP IN UTAH BY FAR!!

Hobs

Hobs

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Well Organized Great Merchandise Friendly Staff Knowledgeable Staff Laid Back Atmosphere Comfortable Seating

It's very well kept and organized. The merchandise is bomb. The staff are cool as hell, and are very knowledgeable about the shop and can answer any question. Laid back atmosphere and comfy couches.

Leo Antix

Leo Antix

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No returns Hilarious business model Bad customer service

No returns. Hilarious business model. Good luck guys. There's a reason why your traffic is being taken by new shops in the area with better customer service. I'll give them my money instead.

David Michael

David Michael

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Best Smoke Shop Great Selection Phenomenal Service Recommended

This is by far the best smoke shop in the state. They have everything you could want! From about 100 different kinds of hookahs to every kind of sheesh. Tons of water pipe and it's the only smoke shop that I know of that has a temperature regulated cigar room. The service is phenomenal. I use to travel from west valley just to come here. Not it's from taylorsville. I would and have recommended this place to all of my friends and family

Mark kmetzsch

Mark kmetzsch

πŸ‘ πŸ‘Ž 😐
Friendly Staff Great Customer Service

Awesome smoke shop definitly my favorite in the state. Super friendly staff and last time I went in Meghan happily answered all my stupid questions and spent a good amount of time trying to help me so shout out to her.

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House of Vapes Hours

  • Monday 7 AM to 11 PM
  • Tuesday 7 AM to 11 PM
  • Wednesday 7 AM to 11 PM
  • Thursday 7 AM to 11 PM
  • Friday 7 AM to 11 PM
  • Saturday 7 AM to 11 PM
  • Sunday 9 AM to 10 PM