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Review of House of Vapes

House of Vapes: A One-Stop Shop for All Your Vaping Needs

Located in Riverton, Utah, House of Vapes is a women-owned business that caters to the vaping community. The store offers a wide range of products, including e-cigarettes, vaporizers, and various vaping accessories. In addition, the store also sells vitamins and supplements, making it a one-stop-shop for all your health and wellness needs.

"One of, if not the best vape/smoke shop in the valley. It’s definitely my favorite! They’re always super nice and helpful, whether it’s just grabbing what you need or helping you decide on something when you’re unsure about," says one satisfied customer.

The store's service options include in-store pickup and shopping, but unfortunately, they do not offer delivery. However, the store's accessibility options are impressive, with a wheelchair accessible entrance and parking lot. The only downside is that the restroom and seating areas are not wheelchair accessible.

House of Vapes is a safe space for the LGBTQ+ community, with a transgender-friendly environment. The store's employees are knowledgeable and friendly, always ready to help customers with their vaping needs. The store's planning options include a quick visit, making it an ideal stop for those who are in a hurry.

The store accepts debit cards, credit cards, and NFC mobile payments, making transactions quick and easy.

"Every time I go in, they instantly help me and are very helpful on my vape choices, especially Hunter, Christian, and everyone else in the shop. I definitely recommend going there if you're in the area or have any doubts about it," says another satisfied customer.

House of Vapes is open seven days a week, with Monday to Saturday hours from 7:00 am to 11:00 pm and Sunday hours from 9:00 am to 10:00 pm. The store's location is easily accessible, with a formatted address of 1605 W 12600 S, Riverton, UT 84065.

"Great selection, customer service & prices. Will be my go-to in SLC County," says another satisfied customer.

Overall, House of Vapes is an excellent choice for those looking for a reliable and safe vaping store. With a wide range of products, knowledgeable staff, and competitive prices, it's no wonder why customers keep coming back.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store pickup
  • In-store shopping

House of Vapes Reviews - 499

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Isley Salais

Isley Salais

πŸ‘ πŸ‘Ž 😐
Helpful Staff Good Stock Management

The staff is very helpful and kind. They always have everything I need in stock. Definitely coming back

Frank Sullivan

Frank Sullivan

πŸ‘ πŸ‘Ž 😐
Expensive Poor Value Bad Pricing Disappointing

Employee was nice. But they wanted 70 dollars for a carton of pall malls. 7-11 is 10 dollars cheaper. To call yourself a smoke shop and charge more than 7-11. This place should feel ashamed. Please dont call me competition. I'm just leaving an honest review. I only thought buying cartons was cheaper but he was going to charge full price for each pack. Hope you change your ways. How ever I will come back for your glass wear.

Shayla Domstead

Shayla Domstead

πŸ‘ πŸ‘Ž 😐
Great Customer Service Helpful Staff

Me and my friend are frequent shoppers here and the customer service is always great. Mo is the best and always helps us out!

Dennis Baker

Dennis Baker

πŸ‘ πŸ‘Ž 😐
Terrible Customer Service Limited Product Selection Unhelpful Sales Associate

This place is a joke, terrible customer service, they don't carry a considerable amount of products most other shops do, the young female sales associate wouldn't stop talking to even know what I had to say or what I wanted.
I was a customer and the operative word here is "WAS"...and if I could give them less than 1 star I would.

Eric Martin

Eric Martin

πŸ‘ πŸ‘Ž 😐
Poor Quality Control Unhelpful Staff

Bought a variable voltage battery + charger, cost me 25$ ish (fair price), it was broken. I took it back they replaced said battery.. the next day my friend needed to buy the exact same variable battery, he went in and asked for it.. they sold him a battery minus the charger.. later finding out the battery was broken.

When my friend explained how I had warned him of this situation with the store the staff told him he was wrong and that this did NOT happen, when in all actuality we both had the same exact problem and dealt with the same intolerable kid.

Please test your products before you sell, and keep in mind your reputation is word of mouth. Don’t deny something happened, investigate and cater to your customers.

I had many great interactions here at this location but I have to tell you, this has left a pretty sour taste in my mouth in regards to your staffing.

Jennifer Gurule

Jennifer Gurule

πŸ‘ πŸ‘Ž 😐
Favorite Smoke Shop Friendly Staff Helpful Staff Rock Stars

MY ABSOLUTELY FAVORITE SMOKE SHOP 4 REAL!!
Much love 4 the Friendly, ALWAYS helpful Staff! They r Rock Stars!! THANKS 4 ALWAYS MAKING MY DAY BETTER!! Lol 😁....ROCK STARS!!😝😚πŸ₯°

Jessi Tibbitts

Jessi Tibbitts

πŸ‘ πŸ‘Ž 😐
Knowledgeable Staff Good Prices Helpful

There was something wrong with my friends coil so we went into House of Vapes to see if they’d be able to figure out the problem. Bird knew exactly what the issue was and was able to get it fixed no problem at all! I’ve always loved the store and the staff and today just reaffirmed that they really are the best!! Always good prices and the staff is friendly and helpful!

Jami Ask

Jami Ask

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Unprofessional Staff

I try to avoid this shop, cause i’ve never had a great experience there. But i live up the street, so thats why i have given it a handful of chances. The last time will be the last time I go there. When i’ve gone in the staff is usually 2-3 boys, and 1 girl, and they are usually socializing amongst each other, to the point where a customer (like myself) would feel like an inconvenience coming in. Not to mention, some of the boys who work there seem very distracted by their female coworkers, and i usually feel rushed to make a decision so they can get back to flirting. I just think they are incredibly unprofessional, and could have some improvement by simply replacing the majority of the staff there with people who actually want to work, and help customers.
yes there are 1 or 2 cool employees, but overall not enough to make up for all the bad ones.
-EDIT: added the second and 3rd star for a good selection and late hours.

brenjaemil

brenjaemil

πŸ‘ πŸ‘Ž 😐
Helpful Staff Great Customer Service Consistent Quality

Savannah was wonderful with my transaction and was extreamly helpful. I have been coming to this store for a couple years now and its always been a top shop for me. Always a great time here.

Jordan Avila

Jordan Avila

πŸ‘ πŸ‘Ž 😐
Helpful Staff Great Customer Service

not super knowledgeable so i asked jada for some help and they hooked me up with exactly what i needed!! amazing customer service, they are an angel!! will be back again soon :-)

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House of Vapes Hours

  • Monday 7 AM to 11 PM
  • Tuesday 7 AM to 11 PM
  • Wednesday 7 AM to 11 PM
  • Thursday 7 AM to 11 PM
  • Friday 7 AM to 11 PM
  • Saturday 7 AM to 11 PM
  • Sunday 9 AM to 10 PM