Search
Cloud 9 Smoke, Vape, & Hookah Co. - Kennesaw, Ga Logo

Cloud 9 Smoke, Vape, & Hookah Co. - Kennesaw, Ga

4.6

285 reviews

Review of Cloud 9 Smoke, Vape, & Hookah Co. - Kennesaw, Ga

Cloud 9 Smoke, Vape, & Hookah Co. - Kennesaw, Ga is a tobacco shop, hookah store, and vaporizer store located at 3600 Cherokee St NW, Kennesaw, GA 30144. The store offers a variety of products and services to its customers.

The store is open seven days a week, with hours from 10:00 AM to 12:00 AM from Monday to Friday, 10:00 AM to 11:00 PM on Sunday, and 10:00 AM to 12:00 AM on Saturday. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store is also LGBTQ+ friendly, making it a welcoming environment for all customers.

The store offers a variety of services, including in-store pickup and in-store shopping. However, delivery is not available. The store accepts payments through checks, debit cards, NFC mobile payments, and credit cards, making it easy for customers to pay for their purchases.

Cloud 9 Smoke, Vape, & Hookah Co. offers a variety of products, including tobacco, hookahs, and vaporizers. The store has a good selection of flavors and a good starter mod. The store also has a variety of Delta 9 gummies, which are popular among customers.

The store has received mixed reviews from customers. Some customers have praised the store's customer service, with employees going above and beyond to help customers find the products they need. Customers have also praised the store's knowledgeable and friendly staff, who are always willing to help customers with their purchases.

However, some customers have had negative experiences with the store. Some customers have complained about the store's return policy, which does not allow for returns or refunds. Some customers have also complained about the store's lack of employee education, with employees giving customers the wrong products.

Overall, Cloud 9 Smoke, Vape, & Hookah Co. - Kennesaw, Ga is a good store for customers looking for tobacco, hookahs, and vaporizers. The store has a good selection of products and knowledgeable staff. However, customers should be aware of the store's return policy and should double-check their purchases before leaving the store.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store pickup
  • In-store shopping

Cloud 9 Smoke, Vape, & Hookah Co. - Kennesaw, Ga Reviews - 285

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Faith

Faith

πŸ‘ πŸ‘Ž 😐
Expensive Poor Quality Bad Customer Service

Spent over $60 on a disposable that doesn’t work. They were unwilling to exchange. Don’t recommend since they don’t take up for their broken products

Jack Walker

Awesome shop with everything I always need. Josh and the staff are always a great help! 10/10 service.

Megan Bennett

Logan was very helpful helping me find the coils and vape juice I was looking for. Thank you again.

Destry White

Destry White

πŸ‘ πŸ‘Ž 😐
professional helpful

Sarah was absolutely fantastic, helped me alot, very professional!!!!. Simo was also very helpful and very professional as well. Thanks so much guys !!!

Mr1130jonathan

Great store with a great staff. Logan was especially helpful in finding exactly what I needed.

Actual Living Goblin

Staff is super friendly. But when I tell you that Logan is the goat I mean he is the GOAT.

Alyse Winchester

Gabriel helped me today with the BEST customer service! He went out of his way to really help me make the best choice that was right for me that I loved and fell in love with. I walked out feeling like million bucks because, it felt like home from the moment I walked through the door! Gabriel was amazing and friendly where I now have my new favorite smoke shop to come to now. I don't want to go anywhere else but, here!

LyNzi Brooke

LyNzi Brooke

πŸ‘ πŸ‘Ž 😐
Great Customer Service Amazing Loyalty Program Unbeatable Prices

I used to be a regular customer at Xhale City, but after experiencing the INSANELY good customer service at EVERY Cloud 9 location I've been to, I can never go back. Cloud 9 has an amazing loyalty rewards program, an unbelievable selection of disposable vapes and juices, and some really great prices on literally everything. Plus, like I said, you cant beat the customer service. The manager Noah at this location is SO nice and accommodating and had an answer for literally every question I asked. He made my day!!!πŸ’œ I love this chain, and this location is my new favorite place to be

Michelle Savage

I love Cloud 9. The customer service is incredible, very knowledgeable and great point system.

jesus peinado

jesus peinado

πŸ‘ πŸ‘Ž 😐
Great Service Helpful Staff

Went into cloud 9 to get my usual but josh actually informed me and gave me some awesome suggestions if yall are in the area yall should really stop by and get your essentials

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload

Cloud 9 Smoke, Vape, & Hookah Co. - Kennesaw, Ga Hours

  • Monday 10 AM to Midnight
  • Tuesday 10 AM to Midnight
  • Wednesday 10 AM to Midnight
  • Thursday 10 AM to Midnight
  • Friday 10 AM to Midnight
  • Saturday 10 AM to Midnight
  • Sunday 10 AM to 11 PM