Cloud 9 Smoke, Vape, & Hookah Co. - Kennesaw, Ga
Review of Cloud 9 Smoke, Vape, & Hookah Co. - Kennesaw, Ga
Cloud 9 Smoke, Vape, & Hookah Co. - Kennesaw, Ga is a tobacco shop, hookah store, and vaporizer store located at 3600 Cherokee St NW, Kennesaw, GA 30144. The store offers a variety of products and services to its customers.
The store is open seven days a week, with hours from 10:00 AM to 12:00 AM from Monday to Friday, 10:00 AM to 11:00 PM on Sunday, and 10:00 AM to 12:00 AM on Saturday. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store is also LGBTQ+ friendly, making it a welcoming environment for all customers.
The store offers a variety of services, including in-store pickup and in-store shopping. However, delivery is not available. The store accepts payments through checks, debit cards, NFC mobile payments, and credit cards, making it easy for customers to pay for their purchases.
Cloud 9 Smoke, Vape, & Hookah Co. offers a variety of products, including tobacco, hookahs, and vaporizers. The store has a good selection of flavors and a good starter mod. The store also has a variety of Delta 9 gummies, which are popular among customers.
The store has received mixed reviews from customers. Some customers have praised the store's customer service, with employees going above and beyond to help customers find the products they need. Customers have also praised the store's knowledgeable and friendly staff, who are always willing to help customers with their purchases.
However, some customers have had negative experiences with the store. Some customers have complained about the store's return policy, which does not allow for returns or refunds. Some customers have also complained about the store's lack of employee education, with employees giving customers the wrong products.
Overall, Cloud 9 Smoke, Vape, & Hookah Co. - Kennesaw, Ga is a good store for customers looking for tobacco, hookahs, and vaporizers. The store has a good selection of products and knowledgeable staff. However, customers should be aware of the store's return policy and should double-check their purchases before leaving the store.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- In-store pickup
- In-store shopping
Cloud 9 Smoke, Vape, & Hookah Co. - Kennesaw, Ga Reviews - 285
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Steve Robbins
Just got into vaping, had some battery issues and each time the staff was incredibly helpful in masking me happy with my choice. Up to and including upgrading my battery pack to the next size up for no charge or hassle.
John Doe
Edit:
Was contacted by the GM. Very helpful and super nice! Adjusted my review based on his excellent customer service!
Loreena McGrath
Everyone is always so helpful and nice here! Wonderful deals as well(:
Nyasia Monae
Great customer service and knowledgeable about the products . Vast selection . Even showed me all the steps to set my hookah up at home ! Definitely would shop there again.
tk1987
Kevin gave me very nice and detailed explanation regarding the products . Reagan was very nice at the cash register. Thanks !
Nicholas Kandra
Employees are always nice and knowledgeable. They always answer any questions and recommend the best for Mr.
Heaven Williams
Always a pleasure! Amazing staff. By far my favorite smoke shop
ben amor
There’s a much larger selection of CBD then most CBD speciality stores, the prices are very competitive. Ask for Chad, he took great care of my wife and I.
Rob Fontano
Cloud 9 ROCKS! Best smoke shop town. They have a great selection and the best quality glass. The crew is super friendly and fun.
Bruce McGregor
I wanted to take a moment and make a very clear distinction. This store is great as a smoke shop. My problem is they are venturing into vaping products. Vaping isn't smoking. With all the stuff that is going on with the FDA wanting to categorize electronic cigarettes as tobacco products and wanting to regulate them this kind of thing is a HUGE set back. Don't get me wrong, their vaping product line isn't bad, but it's a horrible idea for them to carry them from the perspective of what is happening to vaping. As a result it's pretty clear that these guys don't care about vaping they care about making money. Yes, it is a good idea for a smoke shop to diversify as more people move from smoking to vaping. Yes, it does make sense for them to carry some vaping products since the average person will go to a smoke shop to look for vaping products since a lot of people assume a smoke shop will have such items. I think it's a bad idea to try to mix the two because of the message it sends. Also it's a bad idea to put products meant to be a means for people to get away from cigarettes in a place that is meant to sell cigarettes. This is just my opinion though and Cloud 9 isn't a bad place I just don't think they really give a damn about vaping. If they did they'd open their vaping stores as a separate entity or at least phisically separate the vaping portion from the rest of the store.