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Review of Salt City Cigars (Smoke & Vape Shop)
Salt City Cigars (Smoke & Vape Shop) is a vaporizer store located in Salt Lake City, Utah. The store offers a wide variety of smoking accessories, including cigars, e-cigarettes, and glassware. The store is open seven days a week, with hours from 10:00 am to 9:00 pm Monday through Saturday and from 10:00 am to 8:00 pm on Sundays.
The store offers a range of service options, including curbside pickup, in-store pickup, and in-store shopping. However, delivery is not currently available. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. Additionally, the store offers gender-neutral restrooms and free Wi-Fi for customers.
Customers have reported mixed experiences with the store. Some have praised the store's selection and knowledgeable staff, while others have had negative experiences with customer service. One customer reported being overcharged and stolen from by an employee, while another reported being argued with by a cashier and asked to leave.
Despite these negative reviews, many customers have praised the store's selection and prices. One customer reported finding the best deals and selection on the east side and recommended the store to others. Another customer praised the store's classy atmosphere and impressive cigar room.
Overall, Salt City Cigars (Smoke & Vape Shop) offers a range of smoking accessories and service options for customers in Salt Lake City. While some customers have had negative experiences with customer service, others have praised the store's selection and prices. If you're in the area and looking for smoking accessories, it may be worth checking out.
From the business
"vape, glass, escobars, throw away vapes, and everything else you would expect from the valley's most competitive vape shop. We take local orders on our website for pickup ONLY"
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Curbside pickup
- In-store pickup
- In-store shopping
Salt City Cigars (Smoke & Vape Shop) Reviews - 123
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Lars Leonard
The guy who helped me was very professional and helpful and when I had purchased a defective suiron drop pod he exchanged it for a new one but one thing these guys need to work on is their quality control I don't know if they got a defective batch of pods from the manufacturer or something but the one he exchanged it with was also defective it didnt work and was spitting juice in my mouth. It is very frustrating having to go to the store multiple times and having to go through the hassle of getting the same product multiple times over and filling it with juice only to waste a bunch of juice and not even have a working product these guys have great customer service but their quality control is lacking if they can fix their QC this place would be a one stop shop but for this reason I am choosing not to shop here anymore.
H T
Love this place, products are always fresh and filled, staff inside are super nice and great vibes in the shop!
Michelle Blomquist
Very pricey, but large variety of specialty products and services.
The young man running the counter most days is very helpful and kind as well!
Caitlin Edmund
This Place is Great smoke shop. Dominic is a great employee. He is always so helpful on finding what we need. Great location and very helpful service!
Michael Mead
I love this place for the people who run it are cool and make it so I want to come back. But I just ran down there said they were open on Sunday till 7:00pm but they were not open. Otherwise great business.
Jake Fitt
Awesome store!! Amazing customer service with a great family run business, they always have great prices and deals!
Rip Ripley
Great service knowledgeable staff, they recently got a ton of new juices in with great prices, they have all the premium mods, e cigs everything.
Jorie Bodell
Only place I will get my cigarettes. D is so friendly and always knows what I want.
N C
I always come here, they have a good selection of lighters, pipes, papers, cigarettes, and some mod stuff- even though i dont vape.. they usually have what i need.
Jack Algee
So for it being a cigar shop they don't have very many cigar choose from they don't have cigarettes I don't recommend at all go to an actual smoke shop and you'll find more cigars and cigarettes and cigar products to choose from Plus the location is not very good and it just not all it's cracked up to be it's just surprised it's still open cuz they don't have very many customers either