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4.3

123 reviews

Review of Salt City Cigars (Smoke & Vape Shop)

Salt City Cigars (Smoke & Vape Shop) is a vaporizer store located in Salt Lake City, Utah. The store offers a wide variety of smoking accessories, including cigars, e-cigarettes, and glassware. The store is open seven days a week, with hours from 10:00 am to 9:00 pm Monday through Saturday and from 10:00 am to 8:00 pm on Sundays.

The store offers a range of service options, including curbside pickup, in-store pickup, and in-store shopping. However, delivery is not currently available. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. Additionally, the store offers gender-neutral restrooms and free Wi-Fi for customers.

Customers have reported mixed experiences with the store. Some have praised the store's selection and knowledgeable staff, while others have had negative experiences with customer service. One customer reported being overcharged and stolen from by an employee, while another reported being argued with by a cashier and asked to leave.

Despite these negative reviews, many customers have praised the store's selection and prices. One customer reported finding the best deals and selection on the east side and recommended the store to others. Another customer praised the store's classy atmosphere and impressive cigar room.

Overall, Salt City Cigars (Smoke & Vape Shop) offers a range of smoking accessories and service options for customers in Salt Lake City. While some customers have had negative experiences with customer service, others have praised the store's selection and prices. If you're in the area and looking for smoking accessories, it may be worth checking out.

From the business

"vape, glass, escobars, throw away vapes, and everything else you would expect from the valley's most competitive vape shop. We take local orders on our website for pickup ONLY"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Salt City Cigars (Smoke & Vape Shop) Reviews - 123

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Marissa Latta

Marissa Latta

πŸ‘ πŸ‘Ž 😐
Knowledgeable Staff Wide Selection Clean Store Great Prices

Knowledgeable gentlemen assisted me with the perfect purchase. Lots of products and clean store. Go out of your way for awesome prices at Salt Lake Cigars. Tell them Rissa sent you! πŸ˜€πŸ€—

Drippy Juice

Great prices with a great selection. Staff is very cool

Shaelea Clark

Shaelea Clark

πŸ‘ πŸ‘Ž 😐
Defective Products Poor Quality Control

Bought 10 Puff bars for $10, thinking it was a good deal. 2 disposables are leaking like crazy as soon as the bag was opened, completely unusable. 4 disposables dead, right out of the package. Other 4 are completely flavorless. This seems to be a recurring thing for this shop, based on other google reviews.

Elijah Rhoades

Elijah Rhoades

πŸ‘ πŸ‘Ž 😐
Best prices Chargeable esco-bar vapes Great customer service Highly recommend

Best prices on chargeable esco-bar vapes with 5000 hits at $22!!!!! That's amazing!!!!
Also great customer service. I HIGHLY recomend!!!!

Ant Eater

Pony tail man is rocking our world today, A+ would return

Deirdre Burge

Deirdre Burge

πŸ‘ πŸ‘Ž 😐
Knowledgeable staff Excellent customer service Willing to go above and beyond Quality products

Dominick is awesome, very knowledgeable of brands and quality. Called in looking for a specific item and he even took the time to SEND ME PICTURES of other pieces.
Never been so excited to spend money. Definitely going to recommend this place and always tell people to ask for Dominick-he'lltake care of you!

Frost Factor

Frost Factor

πŸ‘ πŸ‘Ž 😐
Helpful Employees Great Selection

All Employees we’re so helpful I’m definitely coming back here for all my smoking products

Yavuz Attila

Yavuz Attila

πŸ‘ πŸ‘Ž 😐
Great Customer Service Knowledgeable Employees

The customer service is always best, they actually know their coils unlike other shop employees who don’t know anything about coils

Michael Shepardson

Michael Shepardson

πŸ‘ πŸ‘Ž 😐
Terrible customer service Faulty product

I’m a frequent customer, and it has always been a good experience. Today I bought another disposable vape, got home, and it didn’t work. I went back within an hour and was told I should have tested it in the parking lot before leaving and there was nothing that they could do. What the hell? Why should I have to test a product outside that’s being sold to make sure it works? Terrible customer service and management here.

Stefanie

Stefanie

πŸ‘ πŸ‘Ž 😐
Best Smoke Shop Great Customer Service Trustworthy

This is the best smoke shop! I have been coming here for years and have decided that this is the only smoke shop I’m willing to trust my money with. The owner is dedicated to taking care of his customers and is what makes the difference.He is always there working making the experience all that more personal and something I look forward to. Don’t waste ur time or money anywhere else β€”

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