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4.3

123 reviews

Review of Salt City Cigars (Smoke & Vape Shop)

Salt City Cigars (Smoke & Vape Shop) is a vaporizer store located in Salt Lake City, Utah. The store offers a wide variety of smoking accessories, including cigars, e-cigarettes, and glassware. The store is open seven days a week, with hours from 10:00 am to 9:00 pm Monday through Saturday and from 10:00 am to 8:00 pm on Sundays.

The store offers a range of service options, including curbside pickup, in-store pickup, and in-store shopping. However, delivery is not currently available. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. Additionally, the store offers gender-neutral restrooms and free Wi-Fi for customers.

Customers have reported mixed experiences with the store. Some have praised the store's selection and knowledgeable staff, while others have had negative experiences with customer service. One customer reported being overcharged and stolen from by an employee, while another reported being argued with by a cashier and asked to leave.

Despite these negative reviews, many customers have praised the store's selection and prices. One customer reported finding the best deals and selection on the east side and recommended the store to others. Another customer praised the store's classy atmosphere and impressive cigar room.

Overall, Salt City Cigars (Smoke & Vape Shop) offers a range of smoking accessories and service options for customers in Salt Lake City. While some customers have had negative experiences with customer service, others have praised the store's selection and prices. If you're in the area and looking for smoking accessories, it may be worth checking out.

From the business

"vape, glass, escobars, throw away vapes, and everything else you would expect from the valley's most competitive vape shop. We take local orders on our website for pickup ONLY"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Salt City Cigars (Smoke & Vape Shop) Reviews - 123

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Isaac Ibanez

Isaac Ibanez

πŸ‘ πŸ‘Ž 😐
Overcharging Stealing

I’ve been going here for a very long time and was a usual customer who literally would go there at least once a week until the last few times I found out that this guy who is usually always there was being sneaky and charging me more and stealing from me. A couple of my buddies go there and as soon as I told them they said that they had the feeling but didn’t know for sure. So now me and my buddies go to another vape shop!

Creator Kaid

Creator Kaid

πŸ‘ πŸ‘Ž 😐
Great Product Excellent Customer Service

The coolest dudes and best product you can get on this side of the freeway! You won’t be disappointed even if you get a faulty product.. this isn’t there fault but they are quick to act on it. Keep it up bro!

Elayna Marie

Elayna Marie

πŸ‘ πŸ‘Ž 😐
Best deals Great selection Friendly staff Sick deals

Best deals and selection on the east 10/10 recommend. Friendly and sick deals love it here

Sasha Solita

Sasha Solita

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Classy Approachable Reasonably Priced Impressive Selection Artistic Display

I have had a wide range of lovely experiences with the smoke shops in this valley.

That said, Salt City Cigar is easily the classiest establishment I have patronized. {Yes, including The Tinder Box. Sorry… nope, not sorry.} In part because somehow, they manage to be utterly approachable and not snobby in the least. Nor they overpriced.

Someone involved in the shop curates an amazing selection of cigars, and their cigar room is quite impressive. This passion carries over to an artistic display of cigar boxes along the upper parts of the walls.

Cottonwood Heights is lucky to have this smoke shop, and anyone in the vicinity should definitely check it out.

Autumn Doyle

Autumn Doyle

πŸ‘ πŸ‘Ž 😐
helpful staff knowledgeable great customer service best smoke shops

The guy with the beard and pony tail was very kind and knowledgeable he answered all my question and was very helpful this place is one of the best smoke shops and the staff is amazing

Morris D

Morris D

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Unknowledgeable Staff

Visited this location early 2023 for a Honeystick Dry Herb Tank & the cashier went cross-eyed. Argued w me about 510 atomizers & wax coils before asking me to leave. Don’t do it.

Kelsey Feldman

Kelsey Feldman

πŸ‘ πŸ‘Ž 😐
Durable Good Value

glassware is legit!! had this thing for 2 years now, has taken MANY hits that it survived. Best $30 bucks i've ever spent!

Bethany Joy

Bethany Joy

πŸ‘ πŸ‘Ž 😐
Great Customer Service Good Selection Better Prices

The only smoke shop in Cottonwood Heights, so easily accessible right next to the liquor store and all good shops. Customer service is outstanding. Always treated like gold when I walk in the door, greeted by the sexy Dominick.
My favorite Bong / Bubbler came from this shop πŸ’›πŸ–€πŸ’›
Great selection of E-cigs and smoke gear at better prices than other shops.

Matt DeGooyer

Matt DeGooyer

πŸ‘ πŸ‘Ž 😐
Great Customer Service Reasonable Prices Wide Selection

The folks at Salt City Cigars are AWESOME. They have everything you need all in one shop. Prices are a little better than other places in the area. Lastly, whenever there is an issue with a non working product, the people at the shop exchanged my purchase with no hassle. This is my new favorite smoke shop!

Bob Brown

Bob Brown

πŸ‘ πŸ‘Ž 😐
Large Variety Convenient Location Friendly Staff

Nice shop, large variety of smoking accessories. And conveniently located near the State Liquor store. Most the employees are very friendly.

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