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4.3

123 reviews

Review of Salt City Cigars (Smoke & Vape Shop)

Salt City Cigars (Smoke & Vape Shop) is a vaporizer store located in Salt Lake City, Utah. The store offers a wide variety of smoking accessories, including cigars, e-cigarettes, and glassware. The store is open seven days a week, with hours from 10:00 am to 9:00 pm Monday through Saturday and from 10:00 am to 8:00 pm on Sundays.

The store offers a range of service options, including curbside pickup, in-store pickup, and in-store shopping. However, delivery is not currently available. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. Additionally, the store offers gender-neutral restrooms and free Wi-Fi for customers.

Customers have reported mixed experiences with the store. Some have praised the store's selection and knowledgeable staff, while others have had negative experiences with customer service. One customer reported being overcharged and stolen from by an employee, while another reported being argued with by a cashier and asked to leave.

Despite these negative reviews, many customers have praised the store's selection and prices. One customer reported finding the best deals and selection on the east side and recommended the store to others. Another customer praised the store's classy atmosphere and impressive cigar room.

Overall, Salt City Cigars (Smoke & Vape Shop) offers a range of smoking accessories and service options for customers in Salt Lake City. While some customers have had negative experiences with customer service, others have praised the store's selection and prices. If you're in the area and looking for smoking accessories, it may be worth checking out.

From the business

"vape, glass, escobars, throw away vapes, and everything else you would expect from the valley's most competitive vape shop. We take local orders on our website for pickup ONLY"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Salt City Cigars (Smoke & Vape Shop) Reviews - 123

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Angie Gonzalez

Angie Gonzalez

πŸ‘ πŸ‘Ž 😐
Friendly staff Knowledgeable Good recommendations Great service Good prices

Friendly & knowledgeable! I went in a couple times while in town for business. The female clerk was an amazing help both times. I was looking for particular things both times and even with the HUGE variety of items they sell she knew exactly what I needed and had good recommendations. The second time I went in she went above and beyond after not being 100% certain on a product I was interested in and called someone to get the answer for me. I got exactly what I was looking for both times for good prices and some plus service with a smile.....That's more than I get from some department stores. I'd definitely return.

Anna S

Best customer service and prices!

Pinkhippacorn

Pinkhippacorn

πŸ‘ πŸ‘Ž 😐
Great deals Great people Atmosphere Huge selection Cigar room Smiling

Would highly recommend heading over to Salt. Great deals, great people, and I love how close it is.
The atmosphere is great with tapestrys and glass everywhere.
Great glass
Huge selection of disposables
Gotta love the cigar room
I always leave with a smile

Jason Wagaman

Prices and staff are the best I. The valley

Wylie Davis

Wylie Davis

πŸ‘ πŸ‘Ž 😐
cool smoke shop amazing customer service great deals

Definitely one of the coolest smoke shops I have been too, their customer service is amazing, they always have sweat deals going on, definitely come here for any of yours needs

Conner

Conner

πŸ‘ πŸ‘Ž 😐
Convenient Location Good Prices Friendly Staff

Pretty chill little smoke shop, the location is convenient (next to state liquor store) and there's not alot of places to buy vape supplies in cottonwood heights. They always hook it up with good prices, and more importantly they treat me like they want a repeat customer. Some of the bigger shops act like they're the only place to buy from, which is why I often go here when I'm in the area.

Kayla Sparks

Kayla Sparks

πŸ‘ πŸ‘Ž 😐
Friendly Staff COVID-19 Safety Measures Highly Recommended

The best people ever. (Always wearing masks which makes me feel so safe.) The employees here are like my second family got to love them and all they do. 100% recommend.

Daniel Ashmore

Daniel Ashmore

πŸ‘ πŸ‘Ž 😐
Great staff Good selection Helpful Expert

These guys are awesome they stocked with the product I need and always have great selection and good recommendations on new items! Mindi is very helpful and always smilingπŸ™‚. Bryant works on weekends but is an expert in all glass and products they have shelved I am a repeat customer thanks to these Great staff!πŸ’― highly recommended..

Aubrie Raddatz

Aubrie Raddatz

πŸ‘ πŸ‘Ž 😐
Friendly Staff Knowledgeable Staff Great Selection Reasonable Prices

Shop employees are very kind and knowledgeable. Great selection. Reasonable prices. It's because of the employees we come back. They always take as much time as we need and make us feel important.

Ismael Castillo

Ismael Castillo

πŸ‘ πŸ‘Ž 😐
Great Employees Good Customer Service Product Knowledge ID Check Policy

Mindy and Bryant are great employees. Mindy is a sweetheart. My wife and I are fans of hers and I must say we aren't the only ones. Every time I go in she is getting compliments or gifts from customers. Bryant know is known for good customer service and selling products. Bryant knows his products and will sell you stuff that you didn't know you needed. Mindy and Bryant check ID with card purchases which is great in my opinion but others seem to disagree. Thanks Salt City Cigars for being in my area and being so great to my wife and I.

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