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4.3

123 reviews

Review of Salt City Cigars (Smoke & Vape Shop)

Salt City Cigars (Smoke & Vape Shop) is a vaporizer store located in Salt Lake City, Utah. The store offers a wide variety of smoking accessories, including cigars, e-cigarettes, and glassware. The store is open seven days a week, with hours from 10:00 am to 9:00 pm Monday through Saturday and from 10:00 am to 8:00 pm on Sundays.

The store offers a range of service options, including curbside pickup, in-store pickup, and in-store shopping. However, delivery is not currently available. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. Additionally, the store offers gender-neutral restrooms and free Wi-Fi for customers.

Customers have reported mixed experiences with the store. Some have praised the store's selection and knowledgeable staff, while others have had negative experiences with customer service. One customer reported being overcharged and stolen from by an employee, while another reported being argued with by a cashier and asked to leave.

Despite these negative reviews, many customers have praised the store's selection and prices. One customer reported finding the best deals and selection on the east side and recommended the store to others. Another customer praised the store's classy atmosphere and impressive cigar room.

Overall, Salt City Cigars (Smoke & Vape Shop) offers a range of smoking accessories and service options for customers in Salt Lake City. While some customers have had negative experiences with customer service, others have praised the store's selection and prices. If you're in the area and looking for smoking accessories, it may be worth checking out.

From the business

"vape, glass, escobars, throw away vapes, and everything else you would expect from the valley's most competitive vape shop. We take local orders on our website for pickup ONLY"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Salt City Cigars (Smoke & Vape Shop) Reviews - 123

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Joey Bickley

Joey Bickley

👍 👎 😐
Poor Quality Bad Customer Service Overpriced

They sold me a container with 10 macanudos that were so dry they cracked when open and were unsmokable.
I'll do my business elsewhere.

I'm buying the same cigars now through JRCigar for $13.00 less/box now.
Keep up the good ark Alex.

tlop5.zip

tlop5.zip

👍 👎 😐
Friendly Staff Great Selection

Salt is the best smoke shop ive visited! Everybody is extremely friendly and helpful. There selection of disposables is one of the best and they are always getting new brands! 💜

Sly DaxPoker (SlyDaxPoker)
Great Selection Large Inventory Nice Humidor Good Aroma

Great selection of glass by far larger than most places I been to. NICE humidor cigar room, Aroma in there keeps me coming back!

Quentin Bueltell

Very good service, not a huge selection but the cigars I bought were very good

Bill Linson

Bill Linson

👍 👎 😐
Limited Selection High Prices Unfriendly Staff

Called cigar shop when it is infact more a vape shop. I smoke cigar daily. This place has limited selection and higher prices then other locations in salt lake are . And the young man at counter was very unfriendly and never even said thank you as I spent $106 today.

Chris Stebbins

Chris Stebbins

👍 👎 😐
Fake Juice Poor Quality

I'm about 90% sure they are selling fake ripe juice the labels too big for the bottle it tastes wrong than any other ripe juice I've gotten yeah I'm sure it's fake good luck with that everybody remember what happened to everyone who got fake juice before this can't happen this needs to be addressed

Pony Boy

Pony Boy

👍 👎 😐
Helpful Staff Great Service Knowledgeable Employees

Very nice, good local shop. One of my favorite employees there is Dominick. Very helpful, knowledgeable, and is always a pleasure to do business with. Great shop, 10/10

Chace Bahr

Chace Bahr

👍 👎 😐
great customer service consistent repeat customer happy with products

Always super helpful and always great customer service!!!! I'm a consistant repeat customer and they always go out of there way to treat me good and make sure I'm happy with all of the products I purchase from their store!!

BryanVERZ

BryanVERZ

👍 👎 😐
Great Products Excellent Customer Service

Very great products and everyone there always makes sure to take care of me. I try to never go to a different shop haha

Saikou Kami

Saikou Kami

👍 👎 😐
Great Customer Service Favorite Smoke Shop

I just love this place and everyone who works there especially Dominic, he always gets me a good deal (for a shop) and is always helpful. This is my favorite smoke shop and hopefully that never changes.😁

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