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Cloud 9 Smoke, Vape, & Hookah Co. - Woodstock Logo

Cloud 9 Smoke, Vape, & Hookah Co. - Woodstock

4.6

277 reviews

Review of Cloud 9 Smoke, Vape, & Hookah Co. - Woodstock

Cloud 9 Smoke, Vape, & Hookah Co. - Woodstock:

Cloud 9 Smoke, Vape, & Hookah Co. is a tobacco shop, hookah store, and vaporizer store located in Woodstock, Georgia. The store offers a wide range of products and services to its customers. The store is open seven days a week, and its hours of operation are from 10:00 am to 12:00 am from Monday to Friday, from 10:00 am to 11:00 pm on Sundays, and from 10:00 am to 12:00 am on Saturdays. The store is wheelchair accessible, and it has a wheelchair accessible entrance and parking lot. The store is also LGBTQ+ friendly.

The store offers a variety of service options, including in-store shopping. However, it does not offer delivery services. The store is well organized and has a good vibe. The staff is knowledgeable and helpful, and they are always willing to answer questions and provide guidance to customers. The store has a large selection of vape products and is well-stocked compared to other local shops.

The store accepts debit cards, credit cards, and NFC mobile payments. The store has a rewards program that applies to all its stores, and it helps customers save money if they are frequent shoppers. The store is a quick visit, and customers can get in and out of the store quickly.

Cloud 9 Smoke, Vape, & Hookah Co. has received positive reviews from its customers. Customers have praised the store's staff for being knowledgeable, friendly, and helpful. The store's manager is also praised for being a very nice and smart person who knows his stuff. Customers appreciate the store's rewards program, which helps them save money. However, some customers have had negative experiences with the store. Some customers have complained about the store's return policy and the fact that they were not able to exchange a product that did not fit their device. Other customers have complained about the store being out of stock of certain products.

In conclusion, Cloud 9 Smoke, Vape, & Hookah Co. is a well-organized and well-stocked tobacco shop, hookah store, and vaporizer store. The store offers a variety of products and services to its customers, and its staff is knowledgeable and helpful. The store has a rewards program that helps customers save money, and it is a quick visit. However, some customers have had negative experiences with the store's return policy and the fact that it is sometimes out of stock of certain products. Overall, Cloud 9 Smoke, Vape, & Hookah Co. is a good choice for customers looking for a tobacco shop, hookah store, or vaporizer store in Woodstock, Georgia.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Cloud 9 Smoke, Vape, & Hookah Co. - Woodstock Reviews - 277

4.6
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Michael Cinotto

Michael Cinotto

👍 👎 😐
Great Customer Service Veteran-Friendly

Edit: James was amazing. Recommended an awesome juice, and nailed it. Honored my Navy Vet status, and all. Found my store, will always be shopping here for my vaping needs. Much appreciated and glad to find a local store that appreciates veterans shopping here. Thank you Cloud 9.

Guy Rando

Guy Rando

👍 👎 😐
Friendly Staff Knowledgeable Staff Fine Products Good Conversations

I always enjoy the friendly and knowledgeable staff at Cloud 9. Will be back soon for the fine products and good conversations.

Parker Thompson

Parker Thompson

👍 👎 😐
Good Customer Service

Wonderful Customer experience. Thank you to Chandler and Medhi! It always makes my experience with good customer service. Will be coming back

Mandie Kemp

Mandie Kemp

👍 👎 😐
Good Service Good Quality

I’ve never had a bad experience in this cloud 9. All of the employees are nice, and helpful. I always get good recommendations on shisha from the employees.

Adia Rodriguez

Adia Rodriguez

👍 👎 😐
Amazing Shop Great Customer Service Wide Variety of Products

What an amazing shop, they always has my juice & coils in stock. Gabe has to be my favorite person ever. I came into the shop in a bad mood and he made me laugh so hard and helped me not only pick up a new flavor but also helped me feel better. He is a rare amazing soul, who definitely needs his own show or youtube channel. So if you need CBD, kratom or coil or just having a bad day go see Gabe and the squad at cloud 9, you won't be disappointed. Stay funny Gabe. I will be back..

Teddy Needham

The staff was very knowledgeable about the product. I will definitely be back.

Scott Miller

Scott Miller

👍 👎 😐
Great Service Helpful Staff Good Recommendations

Great vape store. Everyone is quick to greet and help you. They give great recommendations based off your purchase but never pressure you to buy.

Sheila M Callahan

Sheila M Callahan

👍 👎 😐
Great Information Great Service Nice Experience Excellent Service Recommend

This one in Woodstock is fabulous great information great service the guy there very nice experience was pleasant excellent service I recommend this store in Woodstock

Nicole Sugrue

Nicole Sugrue

👍 👎 😐
Helpful Staff CBD Kratom

I came in today for the first time and first time ever in a smoke shop. I didnt know much of anything about anything but needed help with pain management and interested in cbd and kratom. I don't know the guys name but he was awesome and Im so glad he was the one to help me , being a 1st timer.

Sandi Puckett

Sandi Puckett

👍 👎 😐
Great Customer Service Helpful Staff Novice-Friendly

My daughter is the reason I visit cloud 9.
Early 2018 she started having seizures.
She found this shop, Wednesday is BOGO on some of the items they sell.
Having never stepped foot inside a Vape shop I was clueless.
Great customer service, very very helpful to a novice shopper.
And patient with my lack of knowledge with their store.

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Cloud 9 Smoke, Vape, & Hookah Co. - Woodstock Hours

  • Monday 10 AM to Midnight
  • Tuesday 10 AM to Midnight
  • Wednesday 10 AM to Midnight
  • Thursday 10 AM to Midnight
  • Friday 10 AM to Midnight
  • Saturday 10 AM to Midnight
  • Sunday 10 AM to 11 PM