Review of Cloud 9 Smoke, Vape, & Hookah Co. - Woodstock
Cloud 9 Smoke, Vape, & Hookah Co. - Woodstock:
Cloud 9 Smoke, Vape, & Hookah Co. is a tobacco shop, hookah store, and vaporizer store located in Woodstock, Georgia. The store offers a wide range of products and services to its customers. The store is open seven days a week, and its hours of operation are from 10:00 am to 12:00 am from Monday to Friday, from 10:00 am to 11:00 pm on Sundays, and from 10:00 am to 12:00 am on Saturdays. The store is wheelchair accessible, and it has a wheelchair accessible entrance and parking lot. The store is also LGBTQ+ friendly.
The store offers a variety of service options, including in-store shopping. However, it does not offer delivery services. The store is well organized and has a good vibe. The staff is knowledgeable and helpful, and they are always willing to answer questions and provide guidance to customers. The store has a large selection of vape products and is well-stocked compared to other local shops.
The store accepts debit cards, credit cards, and NFC mobile payments. The store has a rewards program that applies to all its stores, and it helps customers save money if they are frequent shoppers. The store is a quick visit, and customers can get in and out of the store quickly.
Cloud 9 Smoke, Vape, & Hookah Co. has received positive reviews from its customers. Customers have praised the store's staff for being knowledgeable, friendly, and helpful. The store's manager is also praised for being a very nice and smart person who knows his stuff. Customers appreciate the store's rewards program, which helps them save money. However, some customers have had negative experiences with the store. Some customers have complained about the store's return policy and the fact that they were not able to exchange a product that did not fit their device. Other customers have complained about the store being out of stock of certain products.
In conclusion, Cloud 9 Smoke, Vape, & Hookah Co. is a well-organized and well-stocked tobacco shop, hookah store, and vaporizer store. The store offers a variety of products and services to its customers, and its staff is knowledgeable and helpful. The store has a rewards program that helps customers save money, and it is a quick visit. However, some customers have had negative experiences with the store's return policy and the fact that it is sometimes out of stock of certain products. Overall, Cloud 9 Smoke, Vape, & Hookah Co. is a good choice for customers looking for a tobacco shop, hookah store, or vaporizer store in Woodstock, Georgia.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- In-store shopping
Cloud 9 Smoke, Vape, & Hookah Co. - Woodstock Reviews - 277
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Tabitha Freeman
Not a bad place to go. Went and got a vape stick. They didn't have a big selection oils for cvd / Vape but overall stop. Good good variety if you're looking for other things though.
jordan
Amazing!!! They are always so personable when we go in and super helpful with finding the best juice.
James Fueston
After spending well over a $100 at this store I found that my ecig was leaking brought it back immediately and was told they can't do anything about it till a manager was there this was Friday evening finally after multiple phone calls I got in touch with a manager and was told to return on Monday to get a replacement, I then walk into the store Monday morning to sit around and watch two idiots try to fix the vape for an hour and constantly insinuating that it's my fault and that they can't do a replacement until I finally lost my temper and demanded that they replace it not refund it but simply give me a product that was not damaged out of the box, then one walks into the back room and comes at 2 min later and gives me a replacement and tells me that I have to be somewhat technologically inclined to use these devices and essentially insinuated that it was my fault this happened, I was very displeased with customer service and have no desire to return there because of this, please train your employees properly, not to mention when I talked to the manager I was told he himself would take care of me and when I have first walked in one of the 2 idiots claimed to be the manager only to have to tell me he has to speak with his manager, I understand about not telling the full story in a work environment to deal with such issues but the disorder lies and unreasonable way I was dealt with will ensure that I never return there again
Rome Steady
Hey Austin is great
Time4 Light
Great staff, always friendly and patient when you just want to look around!
Jazmin Ragsdale
Always super helpful and friendly. Love it here
Daniel Carter
DO NOT BUY ANYTHING VAPE OR E-CIG RELATED FROM THIS STORE!!!!!!!!!!!!!!. I have bought two $50 tanks from this store in the past month the first broke on me after 2 days of use, and the second does not have replacement coils whatsoever. I was knowingly sold a tank that does not have replacement coils and when i confronted the store clerk and management about the issue i received no help at all. This is not how business should be conducted and i am appalled at the lack of respect that was shown to me after being a loyal customer for over a year. How can anyone sell a tank that you cannot get replacement coils for. That is like a car dealership selling me a car that you can't buy tires for......... once the first coil/first set of tires is worn out you cant use it anymore. Make sense...? Anyways please take my advice and avoid this place. I am not a competitor, just a very unhappy customer and will not be sending anyone their way nor will i ever enter a Cloud 9 smoke shop again.
Shawn Edwards
As far as how well y’all deal with customers during corona I wish I could give y’all less then a star, will only be shopping xhale City from now they know how to deal with customers better
Bobby Ostuni
One of my personal favorite shops would. Great customer service. Never fail to please. Great deals and quality vape juices. Very welcoming and nice workers. Would highly recommend
charlie brown
Great individuals working here. They're interested in making sure you're happy with your purchase.