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Review of Vapor Lounge - Shadle

Vapor Lounge - Shadle: A One-Stop Shop for All Your Vaping Needs

Located in Spokane, Washington, Vapor Lounge - Shadle is a popular tobacco shop and electronics store that offers a wide range of vaping products and accessories. The store is open seven days a week, from 9:00 am to 9:00 pm, making it convenient for customers to shop at their own leisure.

Products and Services

Vapor Lounge - Shadle offers a variety of vaping products, including e-cigarettes, e-liquids, mods, tanks, coils, and batteries. The store also carries a range of accessories such as chargers, cases, and replacement parts. Whether you're a beginner or an experienced vaper, the friendly and knowledgeable staff can help you find the right products to suit your needs.

The store offers several service options, including in-store shopping, in-store pickup, and curbside pickup. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. Payments can be made using debit cards, credit cards, and NFC mobile payments.

Customer Reviews

Customers have praised Vapor Lounge - Shadle for its excellent customer service and knowledgeable staff. Many customers have appreciated the store's curbside pickup option, which is especially convenient for those with young children. The store's staff has been described as friendly, patient, and supportive, with a willingness to help customers find the right products for their needs.

One customer wrote, "I have social anxiety and I am on the spectrum of autism. I didn't know jack about vapes but the employees at this establishment were really supportive and patient with me on what I was looking for. Will come again for the great service."

Another customer praised the store's cleanliness and organization, writing, "The shops are always impeccably clean and organized and the staff members are knowledgeable and professional."

However, a few customers have expressed frustration with the store's phone service and return policy. One customer wrote, "You guys consistently sell me the wrong items. Due to your lack of return policy I can't bring back the items that don't fit my vape."

Conclusion

Vapor Lounge - Shadle is a great choice for anyone looking for a one-stop shop for all their vaping needs. With a wide range of products and accessories, knowledgeable staff, and convenient service options, the store has earned a loyal following among vapers in Spokane. Whether you're a beginner or an experienced vaper, Vapor Lounge - Shadle has everything you need to enjoy a satisfying vaping experience.

From the business

"Vapor Lounge is Northwest's Best Vape Shop! Through research and testing, we carry only the latest and the best in vape technology! We are an authorized dealer of vape best brands like Smok, Juul, VooPoo, Kanger, Aspire, and Joytech. 100% Authentic! We don't carry knockoffs! We have multiple locations to serve you!"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Vapor Lounge - Shadle Reviews - 268

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Luke Woods (Nexis)

Luke Woods (Nexis)

πŸ‘ πŸ‘Ž 😐
Expensive Great Service High Quality Products Helpful Staff Good Return Policy

So very expensive, but you just can't get this kind of service and hello at ANY other vape shop in Spokane! And I mean it. The smaller shops are loaded with stuff, but most people don't know that most of the stock they have is expired or about to expire. I have many friends who have gotten sick from vape juice at other locations, but never an issue here.
Thank you guys for keeping your stock in good condition.

p.s. also they are very helpful in picking a flavor!
And their return policy is second to none!

David Harms

David Harms

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Lack of Knowledge

Very disappointed with the level of knowledge of an employee working at the Shadle Vapor Lounge.
Asked about a mod and whether it accepted a 21700 battery and the employee told me that she "had never heard of 21700 batteries". The other employee working the counter also said he didn't know what they were.
Apparently in her 8 years working in the industry, this employee has yet to research anything related to vaping.
I'll stick to the Airway Heights store for any vaping needs. They are very knowledgeable about vaping products.

Edit: Thank you Andrea for reaching out. It's clear that you care deeply for the reputation of your stores. Because of this, I'll raise my rating from a 1 to 3 stars. Next time in town I'll stop by again and see the changes and see if I'll need to edit this review yet again.

Tim Mitchell

Tim Mitchell

πŸ‘ πŸ‘Ž 😐
Great Service Helpful Staff

I came in last night with my friend And had great service for getting the right vapor juice my new mod and had great help getting my mod all set up for us he gave us his undivided attention and when costumers he helped them then came back to help us thank you so much David for helping us last night I would give u employee of the year for the great service u gave us

Johannah Flambouras

Very helpful employees. Nice atmosphere

Chloe Mapes

Ange D was so nice and very helpful!

Donovan Sevier

Donovan Sevier

πŸ‘ πŸ‘Ž 😐
Poor Customer Service False Advertising

I was in that store 2 days, and heard the sales person Andrea lassiter tell at least 3 customer's what works in detailed description.I paid over 150.00 on her information, but when I found out that it is crap. I sent the product back and was told no refund for it.NEVER GO TO THIS STORE, you will get screwed! !!!!!!!

Mak

Mak

πŸ‘ πŸ‘Ž 😐
Great Environment Satisfied Prices Good Customer Service

I have been wanting to invest in a mod for a while. I walked right in and out with a very nice new set up in about 15 minutes. Great environment, I was extremely satisfied with the prices, product and customer service!

weela boyz

weela boyz

πŸ‘ πŸ‘Ž 😐
Helpful Great Service No Questions Asked

Very helpful. I had a battery with a broken cartridge and was helped and fixed it. no question asked.

Hunter Barr

Hunter Barr

πŸ‘ πŸ‘Ž 😐
Excellent Service Customer for Life

A shout out to the shadle boys for absolutely making my night tonight πŸ₯°Bama, David, and Brandon were all amazing. I'm a customer for life after this❀️

David Trunkey

David Trunkey

πŸ‘ πŸ‘Ž 😐
Helpful Staff High Quality Products Affordable Prices

Both the staff and clientele have been extremely pleasant and helpful. The products are of a higher quality than I've seen elsewhere while being the same price or cheaper

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Vapor Lounge - Shadle Hours

  • Monday 9 AM to 9 PM
  • Tuesday 9 AM to 9 PM
  • Wednesday 9 AM to 9 PM
  • Thursday 9 AM to 9 PM
  • Friday 9 AM to 9 PM
  • Saturday 9 AM to 9 PM
  • Sunday 9 AM to 9 PM