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Review of Vapor Lounge - Shadle

Vapor Lounge - Shadle: A One-Stop Shop for All Your Vaping Needs

Located in Spokane, Washington, Vapor Lounge - Shadle is a popular tobacco shop and electronics store that offers a wide range of vaping products and accessories. The store is open seven days a week, from 9:00 am to 9:00 pm, making it convenient for customers to shop at their own leisure.

Products and Services

Vapor Lounge - Shadle offers a variety of vaping products, including e-cigarettes, e-liquids, mods, tanks, coils, and batteries. The store also carries a range of accessories such as chargers, cases, and replacement parts. Whether you're a beginner or an experienced vaper, the friendly and knowledgeable staff can help you find the right products to suit your needs.

The store offers several service options, including in-store shopping, in-store pickup, and curbside pickup. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. Payments can be made using debit cards, credit cards, and NFC mobile payments.

Customer Reviews

Customers have praised Vapor Lounge - Shadle for its excellent customer service and knowledgeable staff. Many customers have appreciated the store's curbside pickup option, which is especially convenient for those with young children. The store's staff has been described as friendly, patient, and supportive, with a willingness to help customers find the right products for their needs.

One customer wrote, "I have social anxiety and I am on the spectrum of autism. I didn't know jack about vapes but the employees at this establishment were really supportive and patient with me on what I was looking for. Will come again for the great service."

Another customer praised the store's cleanliness and organization, writing, "The shops are always impeccably clean and organized and the staff members are knowledgeable and professional."

However, a few customers have expressed frustration with the store's phone service and return policy. One customer wrote, "You guys consistently sell me the wrong items. Due to your lack of return policy I can't bring back the items that don't fit my vape."

Conclusion

Vapor Lounge - Shadle is a great choice for anyone looking for a one-stop shop for all their vaping needs. With a wide range of products and accessories, knowledgeable staff, and convenient service options, the store has earned a loyal following among vapers in Spokane. Whether you're a beginner or an experienced vaper, Vapor Lounge - Shadle has everything you need to enjoy a satisfying vaping experience.

From the business

"Vapor Lounge is Northwest's Best Vape Shop! Through research and testing, we carry only the latest and the best in vape technology! We are an authorized dealer of vape best brands like Smok, Juul, VooPoo, Kanger, Aspire, and Joytech. 100% Authentic! We don't carry knockoffs! We have multiple locations to serve you!"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Vapor Lounge - Shadle Reviews - 268

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Gsxr Girl

Gsxr Girl

πŸ‘ πŸ‘Ž 😐
Great Customer Service Convenient Location Highly Recommended

I usually buy from this store due to the fact it’s very close to my house and easiest place to go to. But today I bought some nasty juice and when I went to refill my vape the cap popped off and most of the juice came out and got over myself and almost my pc. I was disappointed since I just bought it and didn’t think the store could really help since it wasn’t their fault the bottle had an issue. But thought why not try and see if there was anything they could do so called up and explained the issue with the bottle. The lady said to come in and they would assist me. I changed real quick and went right there. I explained the issue to a gentleman working and he apologized and got me some napkins and hand sanitizer to get the juice off my hands. The employees have always been professional and polite but this was some next level of professionalism tbh I didn’t expect them to really care but they legit all cared and apologized (even though I know it’s not on anyone there, things happen). Highly recommend this company and store. Definitely get a membership with them. All their employees are very well informed as well

Yoko Ashford

Yoko Ashford

πŸ‘ πŸ‘Ž 😐
Great Service Helpful Staff Emergency Situations

First class service every time! I love going there knowing I’m getting tons of smiles and helpful service every weekend. Even emergency situations, they go extra miles to help us. Dylan, thank you so much for providing great service and all of your wonderful staffs look at you as a great example.

Brendan Nowakowski

Brendan Nowakowski

πŸ‘ πŸ‘Ž 😐
Great Store Friendly Staff Clean and Professional

Great store! Has a ton of great nice and friendly staff here! Smells amazing inside and was very clean and professional!

lavid deong

lavid deong

πŸ‘ πŸ‘Ž 😐
Helpful Staff Excellent Service Generous

Will is a legend gave me the info I needed to make an informed tobacco purchase and he let me borrow his lambo so I could take my sick mother to the doctors. 10/10

Jaron Culnane

Jaron Culnane

πŸ‘ πŸ‘Ž 😐
Friendly Staff Knowledgeable Good Service

Friendly staff who knows what you need.A good tip is to always know what you need, they are very knowledgeable but not the best at picking flavors out for someone not knowing what they want to try.

Joy Full

Joy Full

πŸ‘ πŸ‘Ž 😐
Overpriced Low Quality

I went in to the vapor lounge with not much knowledge of E cigarettes and after giving one of the salesman an idea of what I was looking for he sold me a E cig pen and refill juice which I later found out was very overpriced and of a low quality product. So buyers be aware and get the information on the products before you go to this store.

Jennifer Stewart

Jennifer Stewart

πŸ‘ πŸ‘Ž 😐
Helpful Employee Great Customer Service Discount Offered

I went in today, and was super bratty due to not feeling well. My device broke, and again want to note I wasn't very happy. I called and was helped by an employee named Josh. He told me to come in. I did, I'll note he was busy, still kept a smile on his face, helped me out to the best of his ability, and even gave me a discount on a new mod. Not once did he get frustrated. I really hope this company knows how great of an employee they have.

Kit Erika

Kit Erika

πŸ‘ πŸ‘Ž 😐
Helpful Staff Good Customer Service Knowledgeable Staff Alternative Recommendations

The team here is pretty much responsible for my journey of quitting smoking cigarettes. Regular shopper for almost 2 years now.

Great communication and customer service skills. They always have good alternative recommendations if your thinking about switching devices or flavors at all. They just all around know their materials as well as their customers very well.

karl patureau

karl patureau

πŸ‘ πŸ‘Ž 😐
Excellent Customer Service Helpful Staff

Michael and Haley went out of their way to make my experience better than expected. Brandon G. is polite and helpful. They are always very helpful at Shadle Branch.

Jenny Hiett

Jenny Hiett

πŸ‘ πŸ‘Ž 😐
Helpful Staff Knowledgeable Staff Good Customer Service

My first time in this store i got no help bunch of guys in there, 2nd time I went to the airway location guy was kinda rude so no deal, then I met Ariel at shadle not only was she nice and helpful but she went on Google to see which would be best for a hypoallergenic issue took her not even 2 minutes she the best TY

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Vapor Lounge - Shadle Hours

  • Monday 9 AM to 9 PM
  • Tuesday 9 AM to 9 PM
  • Wednesday 9 AM to 9 PM
  • Thursday 9 AM to 9 PM
  • Friday 9 AM to 9 PM
  • Saturday 9 AM to 9 PM
  • Sunday 9 AM to 9 PM