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Review of Vapor Lounge - Shadle

Vapor Lounge - Shadle: A One-Stop Shop for All Your Vaping Needs

Located in Spokane, Washington, Vapor Lounge - Shadle is a popular tobacco shop and electronics store that offers a wide range of vaping products and accessories. The store is open seven days a week, from 9:00 am to 9:00 pm, making it convenient for customers to shop at their own leisure.

Products and Services

Vapor Lounge - Shadle offers a variety of vaping products, including e-cigarettes, e-liquids, mods, tanks, coils, and batteries. The store also carries a range of accessories such as chargers, cases, and replacement parts. Whether you're a beginner or an experienced vaper, the friendly and knowledgeable staff can help you find the right products to suit your needs.

The store offers several service options, including in-store shopping, in-store pickup, and curbside pickup. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. Payments can be made using debit cards, credit cards, and NFC mobile payments.

Customer Reviews

Customers have praised Vapor Lounge - Shadle for its excellent customer service and knowledgeable staff. Many customers have appreciated the store's curbside pickup option, which is especially convenient for those with young children. The store's staff has been described as friendly, patient, and supportive, with a willingness to help customers find the right products for their needs.

One customer wrote, "I have social anxiety and I am on the spectrum of autism. I didn't know jack about vapes but the employees at this establishment were really supportive and patient with me on what I was looking for. Will come again for the great service."

Another customer praised the store's cleanliness and organization, writing, "The shops are always impeccably clean and organized and the staff members are knowledgeable and professional."

However, a few customers have expressed frustration with the store's phone service and return policy. One customer wrote, "You guys consistently sell me the wrong items. Due to your lack of return policy I can't bring back the items that don't fit my vape."

Conclusion

Vapor Lounge - Shadle is a great choice for anyone looking for a one-stop shop for all their vaping needs. With a wide range of products and accessories, knowledgeable staff, and convenient service options, the store has earned a loyal following among vapers in Spokane. Whether you're a beginner or an experienced vaper, Vapor Lounge - Shadle has everything you need to enjoy a satisfying vaping experience.

From the business

"Vapor Lounge is Northwest's Best Vape Shop! Through research and testing, we carry only the latest and the best in vape technology! We are an authorized dealer of vape best brands like Smok, Juul, VooPoo, Kanger, Aspire, and Joytech. 100% Authentic! We don't carry knockoffs! We have multiple locations to serve you!"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Vapor Lounge - Shadle Reviews - 268

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Amylin Chambers

Emily was super helpful and nice. I will definitely be going there from now on.

hailie martin

hailie martin

👍 👎 😐
Excellent Customer Service

Thank you to all the workers and making it easy to shop. Especially the three working this evening. Big shout out to you guys.

Vienna Thomas

Vienna Thomas

👍 👎 😐
Amazing Customer Service

I can't say enough good things about them, but If I could pick one thing it is their staff. They have amazing customer service. They are always willing to work with you on any problems you have.

Aaron Roberson

Aaron Roberson

👍 👎 😐
Terrible Service Discontinued Products Unhelpful Staff

Terrible service. The lady helping me acted like she was in a hurry to get rid of me. Tried to tell me products were discontinued when i know for a fact those products are not discontinued. Seems like this store relys on new vapers who dont know anything about vapeing or the products associated.

Eljay Heckman

Eljay Heckman

👍 👎 😐
Poor Customer Service Misleading Information

0/10 would not recommend. I recently made the switch to e-cigarettes to wean myself off regular cigarettes. I did research online and found the brand I wanted to go with. This was the first store I went to and they didn't carry my brand. Ok, not a big deal, when I smoked cigarettes I smoked Kamel Red and they could be hard to find.

While the associate was prompt in asking what I was looking for, once we determined that they didn't carry what I wanted, he proceeded to talk about other brands, which is totally fine. Except that he lied directly to my face about the availability and style of my preferred brand. I prefer Blu, and he told me that they don't carry blu because of the limited flavors they offer (this is a fair point, flavors for Blu are not expansive) and then he proceeded to tell me that Blu is a poor choice because they specialize in "disposable only" and you cant change your flavor tank, you're basically stuck.

I'd spend several hours the previous night doing research. I'm not an idiot and I don't appreciate being treated like one for the sake of a sale. A few miles away I found a store that carried what I wanted. I will not ever go back to the Vapor Lounge again.

bhonshell37

bhonshell37

👍 👎 😐
Good Quality Friendly Staff

I needed to replace my Smok procolor. I tried the Smoant which is 50 dollars on sale. I handled the Voopoo and the Drag. The Drag was the most durable of the three. So the Drag came home with me. I purchased a bottle of Melon twist honeydew melon chew and watermelon madness. The female who assisted me is friendly and knowledgeable.

Matt Calhoon

Matt Calhoon

👍 👎 😐
Great Customer Service

I was having an issue with my mod so I went up to the location shadle location to get it figured out . Logan and Brandon D went out of their way to assist and I greatly appreciate it hence the review

Winter Rain

Winter Rain

👍 👎 😐
Great Customer Service High Quality Products

This place is awesome! Just moved back to the area and have been buying my juice here after a couple less-than-satisfactory experiences at other places and what a difference. Decided to buy another mod and tank and ended up buying it here instead of online as I planned. The Eleaf iPower worked great and I love it but the Artic V8 tank leaked and leaked. Took it back and asked to exchange it but they were all out and only had more expensive tanks. I liked the Smok Baby Beast but didn't' bring enough for the difference and juice. The girl said she would drop the price so I could swap it out for it. I was shocked and wasn't expecting them to do that. This tank is running amazing and I love it! Really, there is no reason to shop at another vape store as this place will take care of you even after you bought the product.

FAS Jackson

FAS Jackson

👍 👎 😐
Limited Inventory High Prices

Yes they have polite and courteous service no denying that but their sub ohm inventory is next to nothing, there coils for nickel such as the Eagle by Joe Tex or a dollar fifty more than almost every shop in town, they didn't even have titanium, there a juice liquid is very very limited other than what they actually make themselves which doesn't have good PG or VG ratings for sub on people, they don't have any drip tips or any wire or cotton for RBA users and are pretty much very limited on everything. Yes they have polite in courteous service no denying that but there sub home inventory is next to nothing, there coils for nickel such as the ego by joy tech are a dollar fifty more than almost every shop in town, they didn't even have titanium commissary juice liquid is very very limited other than what they actually make themselves which doesn't have good PG or VG ratings for sub home people, they don't have any drift tips or any wire or cotton for our be a users and our pretty much very limited on everything. Also there in house Club requires you to spend $200 before you get $10 off your next purchase when everyone else in town pretty much that uses the five stars wisdom only half to spend a hundred dollars before they get $10 off so overall there very limited and don't have anything that I would ever buy I won't be going back unfortunately until they triple there inventory at least. They have nothing for sub ohm peeps with exception to a few items that are old school. Also their prices are.high for any batty mod you buy. An evic VT that's about 49-59 all over town and 45.00 online is 79.99. No way! Waaay to expensive. I'll go to hot rod, smoking legal or overstock ecig any day of the week and save a ton of money.

Elaine Lorimer

Elaine Lorimer

👍 👎 😐
Friendly Helpful Knowledgeable Customer Service

Friendly, helpful employees that remember who you are and your preferences. Also, very knowledgable about products to match customer preference with the best products for their needs.

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Vapor Lounge - Shadle Hours

  • Monday 9 AM to 9 PM
  • Tuesday 9 AM to 9 PM
  • Wednesday 9 AM to 9 PM
  • Thursday 9 AM to 9 PM
  • Friday 9 AM to 9 PM
  • Saturday 9 AM to 9 PM
  • Sunday 9 AM to 9 PM