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Review of Vapor Lounge - Shadle

Vapor Lounge - Shadle: A One-Stop Shop for All Your Vaping Needs

Located in Spokane, Washington, Vapor Lounge - Shadle is a popular tobacco shop and electronics store that offers a wide range of vaping products and accessories. The store is open seven days a week, from 9:00 am to 9:00 pm, making it convenient for customers to shop at their own leisure.

Products and Services

Vapor Lounge - Shadle offers a variety of vaping products, including e-cigarettes, e-liquids, mods, tanks, coils, and batteries. The store also carries a range of accessories such as chargers, cases, and replacement parts. Whether you're a beginner or an experienced vaper, the friendly and knowledgeable staff can help you find the right products to suit your needs.

The store offers several service options, including in-store shopping, in-store pickup, and curbside pickup. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. Payments can be made using debit cards, credit cards, and NFC mobile payments.

Customer Reviews

Customers have praised Vapor Lounge - Shadle for its excellent customer service and knowledgeable staff. Many customers have appreciated the store's curbside pickup option, which is especially convenient for those with young children. The store's staff has been described as friendly, patient, and supportive, with a willingness to help customers find the right products for their needs.

One customer wrote, "I have social anxiety and I am on the spectrum of autism. I didn't know jack about vapes but the employees at this establishment were really supportive and patient with me on what I was looking for. Will come again for the great service."

Another customer praised the store's cleanliness and organization, writing, "The shops are always impeccably clean and organized and the staff members are knowledgeable and professional."

However, a few customers have expressed frustration with the store's phone service and return policy. One customer wrote, "You guys consistently sell me the wrong items. Due to your lack of return policy I can't bring back the items that don't fit my vape."

Conclusion

Vapor Lounge - Shadle is a great choice for anyone looking for a one-stop shop for all their vaping needs. With a wide range of products and accessories, knowledgeable staff, and convenient service options, the store has earned a loyal following among vapers in Spokane. Whether you're a beginner or an experienced vaper, Vapor Lounge - Shadle has everything you need to enjoy a satisfying vaping experience.

From the business

"Vapor Lounge is Northwest's Best Vape Shop! Through research and testing, we carry only the latest and the best in vape technology! We are an authorized dealer of vape best brands like Smok, Juul, VooPoo, Kanger, Aspire, and Joytech. 100% Authentic! We don't carry knockoffs! We have multiple locations to serve you!"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Vapor Lounge - Shadle Reviews - 268

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Josh Decker

Josh Decker

πŸ‘ πŸ‘Ž 😐
Great Selection Friendly Staff Helpful Staff New Vape Shop

Great selection. Friendly and helpful staff especially Brandon. This will definitely be my new vape shop.

Kirk Magill

Kirk Magill

πŸ‘ πŸ‘Ž 😐
Helpful Staff Friendly Staff Good Prices Competitive Prices

Helpful and friendly staff. Their prices are very good too especially on hardware. Pretty much on par with most websites which is pretty rare.

Brittany Johnson

Brittany Johnson

πŸ‘ πŸ‘Ž 😐
Great Customer Service CBD Dog Treats Expensive Prices Reward System

My fiancΓ© and I have been going here since we moved to Spokane in the beginning of 2020. Everytime we walk in, we are greeted with kindness. The people that work here are so nice, knowledgeable, and extremely helpful.

Two weeks ago I went in to see if they had any CBD treats for dogs. (My dog has a healed spinal injury and has some bad days where she needs something to help with pain.)
I went in and saw that they had a rack of different milligrams of CBD dog treats. I asked how much they were and they told me the initial price, which was too much for me to pay at the time. When I told him I was hoping to find something a little less expensive, he talked to his manager and they gave me 75% off two 30 count bags of these Sweet Potato CBD Dog Treats. I literally paid like $15 total for the two mags and couldn't be more thankful or happy about it.

I love this place. The prices are a little high, but the rewards system makes up for it. Their house juice is great. Their professionalism and customer service is wonderful. I would highly recommend.

Ashley Martin

Ashley Martin

πŸ‘ πŸ‘Ž 😐
Great Deal Knowledgeable Employees Welcoming Friendly

Love this place great deal very knowledgeable employees an always welcoming an friendly

Mindy Runeberg

Mindy Runeberg

πŸ‘ πŸ‘Ž 😐
Superior Customer Service Highly Recommended

The manager of this store really took care of me. My kids had purchased an E cigarette for my birthday from here and I had thrown the box out. She fixed it for me at no charge with not even having proof of purchase! Wow she really takes care of her customers! I have highly recommended her store to two of my friends. Thank you for your superior customer service!

Dina Wilson

Dina Wilson

πŸ‘ πŸ‘Ž 😐
Helpful Staff Good Service Product Knowledge

Always very nice and helpful. I've never received bad service here. Sometimes it takes a while to get what you need because there's only one person working the floor and several customers waiting, but I can't fault them that since the products they're selling often need explaining and they help customers pick out the right product for their needs.

Fly MA

Fly MA

πŸ‘ πŸ‘Ž 😐
Defective Product Poor Customer Service

Went to the store and bought 1 new coil for my vape, once returning home, I put the coil in and it was a defective coil and wouldn't work with my mod. It kept saying "no atomizer".
Went to return the coil and they wouldn't take it back and said I would have to buy a new one and I can contact the company about the defective coil. I know its only $7 but still frustrating to drive back and forth several times then be told they can't give me a new coil? So i bought a broken one and then had to buy abother one. No vape shop I have been to would make me buy another one.

Stephen Muto

Stephen Muto

πŸ‘ πŸ‘Ž 😐
Friendly Staff Great Service Good Prices Quality Products

Came in to check it out. Dave encouraged me to sit down and enjoy a cup of coffee, wich I did. He engaged in conversation with me and made me feel as if I'd been a regular customer. Warm, friendly all the while jumping to serve the customers at the same time. He/they made me feel as a guest in their own home. I'll keep coming back. Prices good, product good, service excellent. As they are all good, Dave is exceptional.

Eric Johnson

Eric Johnson

πŸ‘ πŸ‘Ž 😐
Friendly Staff Efficient Service

Always friendly staff, always. I've never had to wait more than maybe a min, time I go in might be why, but always in and out.

Larissa Spady

Larissa Spady

πŸ‘ πŸ‘Ž 😐
Friendly Service Helpful Staff Reasonable Prices

It was my first time in and i left happy. They were very busy, so i had to wait a few minutes, but the service made up for it. I was helped by Rusty. He took the time to help me figure out what flavor i wanted and gave me discounts to keep it in my price range. I was very satisfied with his friendly helpful service and i will definitely return to vapor lounge for all my vape needs. Thanks guys

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Vapor Lounge - Shadle Hours

  • Monday 9 AM to 9 PM
  • Tuesday 9 AM to 9 PM
  • Wednesday 9 AM to 9 PM
  • Thursday 9 AM to 9 PM
  • Friday 9 AM to 9 PM
  • Saturday 9 AM to 9 PM
  • Sunday 9 AM to 9 PM