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Review of Vapor Lounge - Shadle

Vapor Lounge - Shadle: A One-Stop Shop for All Your Vaping Needs

Located in Spokane, Washington, Vapor Lounge - Shadle is a popular tobacco shop and electronics store that offers a wide range of vaping products and accessories. The store is open seven days a week, from 9:00 am to 9:00 pm, making it convenient for customers to shop at their own leisure.

Products and Services

Vapor Lounge - Shadle offers a variety of vaping products, including e-cigarettes, e-liquids, mods, tanks, coils, and batteries. The store also carries a range of accessories such as chargers, cases, and replacement parts. Whether you're a beginner or an experienced vaper, the friendly and knowledgeable staff can help you find the right products to suit your needs.

The store offers several service options, including in-store shopping, in-store pickup, and curbside pickup. The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. Payments can be made using debit cards, credit cards, and NFC mobile payments.

Customer Reviews

Customers have praised Vapor Lounge - Shadle for its excellent customer service and knowledgeable staff. Many customers have appreciated the store's curbside pickup option, which is especially convenient for those with young children. The store's staff has been described as friendly, patient, and supportive, with a willingness to help customers find the right products for their needs.

One customer wrote, "I have social anxiety and I am on the spectrum of autism. I didn't know jack about vapes but the employees at this establishment were really supportive and patient with me on what I was looking for. Will come again for the great service."

Another customer praised the store's cleanliness and organization, writing, "The shops are always impeccably clean and organized and the staff members are knowledgeable and professional."

However, a few customers have expressed frustration with the store's phone service and return policy. One customer wrote, "You guys consistently sell me the wrong items. Due to your lack of return policy I can't bring back the items that don't fit my vape."

Conclusion

Vapor Lounge - Shadle is a great choice for anyone looking for a one-stop shop for all their vaping needs. With a wide range of products and accessories, knowledgeable staff, and convenient service options, the store has earned a loyal following among vapers in Spokane. Whether you're a beginner or an experienced vaper, Vapor Lounge - Shadle has everything you need to enjoy a satisfying vaping experience.

From the business

"Vapor Lounge is Northwest's Best Vape Shop! Through research and testing, we carry only the latest and the best in vape technology! We are an authorized dealer of vape best brands like Smok, Juul, VooPoo, Kanger, Aspire, and Joytech. 100% Authentic! We don't carry knockoffs! We have multiple locations to serve you!"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Vapor Lounge - Shadle Reviews - 268

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Molechild

Molechild

πŸ‘ πŸ‘Ž 😐
Wonderful experience Friendly staff Helpful Great customer service

Wonderful experience today! Staff was friendly and extremely helpful making sure I got exactly what I needed. Wonderful customer service. From now on I will be going out of my way to visit this location in particular.

Traci P

Traci P

πŸ‘ πŸ‘Ž 😐
Helpful Staff Knowledgeable Great Customer Service

The gentleman who helped me this morning was the best! I've been vaping for 5 years now, and he told me things, that I had no idea I was doing wrong. Ways to save the wear and tear of my batteries and fob. No one has EVER explained these things to me before! I had my fob catch fire and now I know why. He was extremely helpful and knowledgeable.

Ellwood O'Dell

Ellwood O'Dell

πŸ‘ πŸ‘Ž 😐
Wrong items No return policy Bad staff No customer service

You guys consistently Sell me the wrong items. Due to your lack of return policy I can’t bring back the items that don’t fit my vape. I don’t know why you got rid of your old staff, but the new staff is a joke. So much of a joke that I drive all the way to post falls for better pricing and people that actually know what they’re doing. Your store has just become a terrible place with no customer service.

Jamez Kane (JD)

Jamez Kane (JD)

πŸ‘ πŸ‘Ž 😐
Amazing Customer Service Helpful Staff Great Experience

Ange D had amazing customer service skills
Was very sweet and helped us get what we needed!!!
Wellesley Vapor lounge is the best hands down

garrett bonasera

garrett bonasera

πŸ‘ πŸ‘Ž 😐
Great Store Helpful Staff

Great store! I was in a while back and got helped by a younger gentleman. Didn't catch his name but he was wearing glasses and these really neat plaid pants. He got me everything I needed and I'll definitely be back

Michelle Zee

Michelle Zee

πŸ‘ πŸ‘Ž 😐
Helpful Employees Friendly Service Customer Satisfaction

The employees here are always super helpful and go out of their way to make sure you're happy with your purchase. They are so welcoming and friendly and treat regular customers like family.😊

Shawn Prewitt

Shawn Prewitt

πŸ‘ πŸ‘Ž 😐
Fair Honest Good Customer Service Recommendation

Nate is a good guy he took care of me he was fair and he was honest I don't know this dude from Adam's Apple but he treated me right and I like that and I also want to leave something else in the review shadle vapor lounge if you're reading this you need to get the new crown tank in cuz that's consumers can't buy it so we got to rely on you vape shops to buy it for us so we can come in and purchase it from you please thank you

Komta Takam

Komta Takam

πŸ‘ πŸ‘Ž 😐
Great Customer Service

The customer service Hanna gave me was great I appreciate you and your co-worker 9-3-22

Janelle Kapeluch

Janelle Kapeluch

πŸ‘ πŸ‘Ž 😐
Helpful Staff Great Service Effective for Quitting Smoking

Every time I've ever went to the "Shadel" Vapor Lounge; little miss Ruthi Fisette has been the sweetest help ever. I've enjoyed getting to know her & enjoyed her very compassionate professional help. Since my 1st visit back in April (now Aug. 1st) i have completely quit smoking with her help. I was a 2 pak a day smoker.
(THANKS RUTHI) πŸ’—πŸ’—πŸ’—

Stephanie Hornung

Stephanie Hornung

πŸ‘ πŸ‘Ž 😐
Great Customer Service Friendly Staff

It was a wonder experience I always feel welcome when I come in and always help me they way I need and are very supportive.

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Vapor Lounge - Shadle Hours

  • Monday 9 AM to 9 PM
  • Tuesday 9 AM to 9 PM
  • Wednesday 9 AM to 9 PM
  • Thursday 9 AM to 9 PM
  • Friday 9 AM to 9 PM
  • Saturday 9 AM to 9 PM
  • Sunday 9 AM to 9 PM