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Review of Lilac City Vapor

Lilac City Vapor: A One-Stop Shop for All Your Vaping Needs

If you're looking for a reliable and knowledgeable vaporizer store in Spokane, Lilac City Vapor is the place to go. This store offers a wide range of vaping products and accessories, including e-liquids, mods, tanks, coils, batteries, and more. Whether you're a beginner or an experienced vaper, you'll find everything you need to enjoy a satisfying vaping experience.

Service Options

Lilac City Vapor offers in-store shopping for those who prefer to browse the products in person. The staff is always ready to assist you in finding the right product for your needs. They also offer quick visits for those who are in a hurry. However, delivery options are not available at this time.

Accessibility

If you're looking for wheelchair accessible parking, Lilac City Vapor has got you covered. They have a dedicated parking lot for wheelchair users. However, the entrance is not wheelchair accessible.

Hours of Operation

Lilac City Vapor is open seven days a week. They open at 10:00 AM from Monday to Friday and close at 7:00 PM. On Saturdays, they close an hour earlier at 5:00 PM. On Sundays, they open at 11:00 AM and close at 4:00 PM.

Payments

Lilac City Vapor accepts debit cards, credit cards, and NFC mobile payments. You can pay for your purchases using your preferred payment method.

Customer Reviews

While Lilac City Vapor has received some negative reviews from customers who were dissatisfied with the staff's behavior, the majority of the reviews are positive. Customers have praised the store's knowledgeable and friendly staff, excellent selection of products, and reasonable prices. One customer even mentioned that they had never shopped at the store before but was impressed with the staff's assistance and ended up becoming a regular customer.

"I have never shopped in your store before, but the person who helped me was very knowledgeable, friendly, and was able to assist me in finding what I needed, as well as offering curbside delivery as I had a toddler in the car with me! You have definitely gained a new customer today! Thank you for giving me a really great experience at your store!"

Another customer appreciated the staff's customer service and the store's cool vibe.

"Most of the people at vape shops are nice enough but Lilac City Vapor staff was exceptional. They were very personable, helpful and not pushy. They were fun to be around and have a hella cool vibe."

Overall, Lilac City Vapor is a great place to shop for all your vaping needs. With a wide range of products, knowledgeable staff, and reasonable prices, you're sure to find what you're looking for. So, if you're in Spokane, be sure to check out Lilac City Vapor.

From the business

"A local Vape Shop with all your wants and needs"

Amenities

  • Wheelchair accessible parking lot
  • In-store shopping

Lilac City Vapor Reviews - 351

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Melissa Coxen

Melissa Coxen

πŸ‘ πŸ‘Ž 😐
Knowledgeable Staff Friendly Service Convenient Location Great Experience

I have never shopped in your store before, but the person who helped me was very knowledgeable, friendly, and was able to assist me in finding what I needed, as well as offering curbside delivery as I had a toddler in the car with me! I didn't even know this shop was here, and less than half a mile from my home! You have definitely gained a new customer today! Thank you for giving me a really great experience at your store!

Northwest Shooting Solutions (N.S.S)

Northwest Shooting Solutions (N.S.S)

πŸ‘ πŸ‘Ž 😐
Good customer service Friendly staff Good selection

The people here are awesome. Good selection and customer service. Staff take the time to get to know you.

Cheryl Jacobs

Cheryl Jacobs

πŸ‘ πŸ‘Ž 😐
Friendly Staff Helpful Cool Vibe

Most of the people at vape shops are nice enough but Lilac City Vapor staff was exceptional. They were very personable, helpful and not pushy. They were fun to be around and have a hella cool vibe.

James Nickerson

James Nickerson

πŸ‘ πŸ‘Ž 😐
Friendly Staff Great Service Highly Recommended

I love the people that work here. They are always friendly, and I come by so much that they already know what I want when I walk in. By far better shop than anyone in town. Highly recommend.

Nicole Jackson

Nicole Jackson

πŸ‘ πŸ‘Ž 😐
Great Customer Service Wide Product Range Reasonable Prices Product Warranty

This is the best place in town . Every time I go there the lady that works there is amazing. They have alot of options for all different type of peoples vaping needs.i would highly recommend this place .prices are decent and they offer a warranty on the products I be gotten from them .I don't know if it's on all protcucts or not .I bought the geek vape aegis legend 2 and was so stoked so hard to find rainbow and they had a few on hand so happy . Thank you for making my experience good. Keep up the good work .

Jobe Denny

Jobe Denny

πŸ‘ πŸ‘Ž 😐
Positive Staff World Class Customer Service

I was thoroughly pleased with the experience I had on 7-8-22 the staff working that evening we're extremely positive and helpful. I was having kind of a rough day due to the heat an this chaotic city we live in they were able to lift my spirits with positivity and still gave me world class customer. Whoever the owner of this business is you should be very happy that you have such workers

Justice Burger

Justice Burger

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Unhelpful Staff

Every question asked, visibly annoys the staff. Do not ask questions, just tell them what you want so they can go sit in the back. If you don’t know what you’re looking for, do not come here!!!!

Sandra Williams

Sandra Williams

πŸ‘ πŸ‘Ž 😐
Bad Customer Service Faulty Product Refusal to Honor Warranty

Worst customer service!

They will sell you a cheaply made vape for 60$ and let you know about the 30 day manufacturers warranty, but they will never honor it.

Instead they explain how the broken vape is your fault because you are so ignorant about vaping, all in an attempt to "not have to deal with those companies".

They refused to take my broken vape back, "because it had juice internally". I figured since they refused to believe me I would take it apart, there was not even a drop of juice internally, it was a faulty fire switch all along.

Kelli Smith

Best store in Spokane Washington. Gear people.

Alexis Lien

Alexis Lien

πŸ‘ πŸ‘Ž 😐
Faulty devices Poor customer service Lied upon sale

Unfortunately this store deserves 0 stars. Employees sold us two devices that were faulty and lied upon sale that they could replace within 30 days. Staff members could not have been with worse attitudes and were very short and rude. I will not be giving business here again.

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