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4.2

244 reviews
Gift shop
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Review of Starry Night Emporium and Vape

Starry Night Emporium and Vape: A Unique Gift and Tobacco Shop in Orem, Utah

Starry Night Emporium and Vape is a one-of-a-kind gift and tobacco shop located in Orem, Utah. The store offers a wide range of products, including vape supplies, tobacco products, and unique gifts for all occasions. The store has a welcoming atmosphere and is known for its friendly staff who are always ready to assist customers with their needs.

Products and Services:

The store offers a variety of products, including vape supplies, tobacco products, and unique gifts. Customers can choose from a wide range of vape juices, mods, tanks, and coils. The store also offers a variety of tobacco products, including cigarettes, cigars, and rolling papers. In addition, customers can find unique gifts for all occasions, including birthdays, weddings, and holidays. The store has a range of items, including jewelry, home decor, and novelty items.

Accessibility:

The store is wheelchair accessible with a wheelchair accessible entrance and parking lot. The store is also LGBTQ+ friendly, making it a welcoming space for all customers.

Hours of Operation:

The store is open seven days a week, with extended hours on weekdays. On Monday through Thursday, the store is open from 9:00 am to 10:00 pm. On Friday, the store is open from 9:00 am to 10:00 pm. On Saturday, the store is open from 10:00 am to 10:00 pm. On Sunday, the store is open from 11:00 am to 7:00 pm.

Customer Reviews:

Customers have mixed reviews about the store. While some customers appreciate the friendly staff and the wide range of products, others have had negative experiences with the store's return policy and customer service. However, most customers agree that the store has a unique selection of products and is a great place to find gifts and vape supplies.

Conclusion:

Starry Night Emporium and Vape is a unique gift and tobacco shop that offers a wide range of products. The store has a welcoming atmosphere and is known for its friendly staff. While some customers have had negative experiences with the store's return policy and customer service, most customers appreciate the store's unique selection of products and its convenient hours of operation. Overall, Starry Night Emporium and Vape is a great place to find gifts and vape supplies in Orem, Utah.

From the business

"Welcome to Starry Night Emporium! Come see us for all your needs! We have a great and amazingly well priced selection of Glass, Disposable Vapes, Mods, Tapestries, Incense, Candles, Room Sprays, Crystals, Single Smudge Sticks and Kits, Posters and so much more! We however do not sell loose leaf tobacco, or cigarettes. A little insight: Cash is always easiest, and will be more convenient for you! (Which is what we want!) We offer a 3.5% cash incentive discount. Our card processor will add a 3.5% charge for the total of your purchase."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Starry Night Emporium and Vape Reviews - 244

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Mykey Austin

Mykey Austin

πŸ‘ πŸ‘Ž 😐
Rude Staff Unprofessional

41 years old, with an id. Expired less than 1 week ago rude lady said my ID wouldn't work, and threw me out. Okay my expired ID doesn't work, how about your sense and you're eyes?.
You appreciate the feedback, but accuse me of being a liar! To be honest calling me a liar is very unprofessional, regardless of what she remembers.

Hannah Teeples

Hannah Teeples

πŸ‘ πŸ‘Ž 😐
Great Selection Helpful Staff

They are the best in Utah county, hreat selection and the ladies know me there by name. Incredibly helpful, when i wanted coils they didmt have any so they pulled some out of a kit and i was really happy they helped me because nowhere else had what i needed. Will always come here even if its kind of out of the way

Mental Health Mama

Mental Health Mama

πŸ‘ πŸ‘Ž 😐
Good prices Good vibes Knowledgeable staff

Honestly one of the best shops I've been to. We always go there no matter where we live. Good prices for the area. Good vibes from the people working and they also know their stuff.

Tk Andrew

Tk Andrew

πŸ‘ πŸ‘Ž 😐
Expensive Friendly Staff ID Verification

Not the cheapest prices for disposables. They don’t really price match with other smoke spots either. People are friendly though. Sometimes they have to verify my id more than needed tho. Other than that everything else is fine! Location is closest to me so it’s better than nothing

Sarah Bench

Sarah Bench

πŸ‘ πŸ‘Ž 😐
Helpful Staff Great Customer Service Quality Products

Love this store! EmaLee is always so helpful and caring. She really takes her time with all the customers to help and explain to them things that they may question. I won’t go to any other smoke shop because no one can beat starry night.

Katrina Hyke

Katrina Hyke

πŸ‘ πŸ‘Ž 😐
Great Customer Service Quality Products

I bought some really bad kratom and no ifs ands or buts they replaced it with equal value on another type of kratom I spent 45 bucks they exchanged it regardless I ended up using about 15 bucks worth of it so I decided 30 bucks was fair compensation of exchange. These guys are really great to just go in and talk to about quality and variances in product great place and to go I recommend heavily. If you go in with a good attitude they will return the favor. Thanks for all your hard work and effort it goes to show.

kincade hallock

kincade hallock

πŸ‘ πŸ‘Ž 😐
Amazing experience Great service Friendly staff

Amazing experience. I always ask for Kirstyn because she is the best and nicest and never makes you feel like you're wasting time just right to the point, I go there only because of how awesome she is

DirtyHeadCTurtle311

DirtyHeadCTurtle311

πŸ‘ πŸ‘Ž 😐
Discrimination Mask Policy Poor Customer Service

When I came by the other evening the gal outside asked if I had a mask. I let her know I cannot wear one. I was told, "You can't come in." I thought your place would be one of the last that would discriminate against those with medical and health reasons.

Shame on you guys. In a most difficult time on this earth we're all going through right now, the last thing we need is discrimination from a comfortable, familiar place we thought we were safe from that.

Cade Christie

they have the nicest staff, tristan and chandler really helped me out today!!

Scott Madsen

Scott Madsen

πŸ‘ πŸ‘Ž 😐
Poor Quality High Prices Product Issues

Been coming here for a long time, and used to love it. Lately the product quality has been going down and prices have been going up. I have had issues with multiple items recently purchased.

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Starry Night Emporium and Vape Hours

  • Monday 9 AM to 10 PM
  • Tuesday 9 AM to 10 PM
  • Wednesday 9 AM to 10 PM
  • Thursday 9 AM to 10 PM
  • Friday 9 AM to 10 PM
  • Saturday 10 AM to 10 PM
  • Sunday 11 AM to 7 PM