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4.2

244 reviews
Gift shop
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Review of Starry Night Emporium and Vape

Starry Night Emporium and Vape: A Unique Gift and Tobacco Shop in Orem, Utah

Starry Night Emporium and Vape is a one-of-a-kind gift and tobacco shop located in Orem, Utah. The store offers a wide range of products, including vape supplies, tobacco products, and unique gifts for all occasions. The store has a welcoming atmosphere and is known for its friendly staff who are always ready to assist customers with their needs.

Products and Services:

The store offers a variety of products, including vape supplies, tobacco products, and unique gifts. Customers can choose from a wide range of vape juices, mods, tanks, and coils. The store also offers a variety of tobacco products, including cigarettes, cigars, and rolling papers. In addition, customers can find unique gifts for all occasions, including birthdays, weddings, and holidays. The store has a range of items, including jewelry, home decor, and novelty items.

Accessibility:

The store is wheelchair accessible with a wheelchair accessible entrance and parking lot. The store is also LGBTQ+ friendly, making it a welcoming space for all customers.

Hours of Operation:

The store is open seven days a week, with extended hours on weekdays. On Monday through Thursday, the store is open from 9:00 am to 10:00 pm. On Friday, the store is open from 9:00 am to 10:00 pm. On Saturday, the store is open from 10:00 am to 10:00 pm. On Sunday, the store is open from 11:00 am to 7:00 pm.

Customer Reviews:

Customers have mixed reviews about the store. While some customers appreciate the friendly staff and the wide range of products, others have had negative experiences with the store's return policy and customer service. However, most customers agree that the store has a unique selection of products and is a great place to find gifts and vape supplies.

Conclusion:

Starry Night Emporium and Vape is a unique gift and tobacco shop that offers a wide range of products. The store has a welcoming atmosphere and is known for its friendly staff. While some customers have had negative experiences with the store's return policy and customer service, most customers appreciate the store's unique selection of products and its convenient hours of operation. Overall, Starry Night Emporium and Vape is a great place to find gifts and vape supplies in Orem, Utah.

From the business

"Welcome to Starry Night Emporium! Come see us for all your needs! We have a great and amazingly well priced selection of Glass, Disposable Vapes, Mods, Tapestries, Incense, Candles, Room Sprays, Crystals, Single Smudge Sticks and Kits, Posters and so much more! We however do not sell loose leaf tobacco, or cigarettes. A little insight: Cash is always easiest, and will be more convenient for you! (Which is what we want!) We offer a 3.5% cash incentive discount. Our card processor will add a 3.5% charge for the total of your purchase."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Starry Night Emporium and Vape Reviews - 244

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Fanni Wittmann

Fanni Wittmann

πŸ‘ πŸ‘Ž 😐
Friendly Staff Good Vibes Helpful

I love coming to this vape shop, the vibes are always good and the staff is great! Shout-out to Sarah, who helped me today with finding the right coil I was looking for. I only had some bad pictures of the vape with the old coil inside and she was able to get me the one I needed. I appreciate you!

Connor Weiss

Connor Weiss

πŸ‘ πŸ‘Ž 😐
Poor customer service Overpriced items Better options nearby

Gave this place benefit of the doubt.. learn from my mistakes. Gave my service over 10 times to Starry Night.. different employees, different hours. There will be something different with their return policy every time. They have generic overpriced items. unreasonable employees, and much better priced smoke shops right down the road. Don’t waste your time (:

dmc m c

dmc m c

πŸ‘ πŸ‘Ž 😐
Best Vape Shop Kind and Attentive Helpful Staff Dog-Friendly

Best vape shop in town!! Always kind and attentive. Will answer all questions. Plus if your lucky you get to say hello to some doggies!

Osama Bin Boardin

Osama Bin Boardin

πŸ‘ πŸ‘Ž 😐
Poor Customer Service False Advertising Low Quality Products

I’ve been coming to this store for over 4 years and am finally writing a review.

This place always has the vibe of a semi-legal/semi-not legal business. I don’t think the employees there even say hello until after they scan your ID. And then the non-personable experience continues..

I bought about $200 of vapes before going on a long vacation and was told they were rechargeable. Needless to say, they were not rechargeable.

Pretty much every vape I’ve bought has become burnt after light use. I would recommend going somewhere else.

K.M.C.

K.M.C.

πŸ‘ πŸ‘Ž 😐
Great Customer Service Quality Products

Love these guy's! My Mom and I buy our vape supplies there and we are always treated like family. We won't go anywhere else

Terence McFarland

Terence McFarland

πŸ‘ πŸ‘Ž 😐
Courteous Staff Friendly Staff Fair Price Positive Attitude Good Employees

Courteous and friendly staff, they always have what I need and for a fair price. Will be my only spot for purchase bc of the positive altitude and employees and fair pricing

Jaeden Bohn

Jaeden Bohn

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Bad Return Policy

Not very friendly & poor return policy. Drove an hour down to replace a burnt vape only to have an employee say they made a mistake over it phone and it was not actually replaceable.

Summer Johnson

Summer Johnson

πŸ‘ πŸ‘Ž 😐
Poor Customer Service

Not super friendly customer service, they seemed more annoyed with everybody in the store rather than helpful. Decent selection of vape juice.

Ebby Hamilton

Ebby Hamilton

πŸ‘ πŸ‘Ž 😐
Best Deals Friendly Staff Great Service

Best deals around hands down. Friendly staff and so sweet to my lil Charlie that goes in with me.......

Kate Beeson

Kate Beeson

πŸ‘ πŸ‘Ž 😐
Excellent Experience Professional Staff Knowledgeable Staff Loyalty Program Excellent Selection

Had an excellent experience shopping and buying here. Professional and knowledgeable staff, loyalty program, and excellent selection. Shout out to the guy who helped me who stayed positive and on point even though his girlfriend had broken up with him that morning he told me.

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Starry Night Emporium and Vape Hours

  • Monday 9 AM to 10 PM
  • Tuesday 9 AM to 10 PM
  • Wednesday 9 AM to 10 PM
  • Thursday 9 AM to 10 PM
  • Friday 9 AM to 10 PM
  • Saturday 10 AM to 10 PM
  • Sunday 11 AM to 7 PM