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4.2

244 reviews
Gift shop
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Review of Starry Night Emporium and Vape

Starry Night Emporium and Vape: A Unique Gift and Tobacco Shop in Orem, Utah

Starry Night Emporium and Vape is a one-of-a-kind gift and tobacco shop located in Orem, Utah. The store offers a wide range of products, including vape supplies, tobacco products, and unique gifts for all occasions. The store has a welcoming atmosphere and is known for its friendly staff who are always ready to assist customers with their needs.

Products and Services:

The store offers a variety of products, including vape supplies, tobacco products, and unique gifts. Customers can choose from a wide range of vape juices, mods, tanks, and coils. The store also offers a variety of tobacco products, including cigarettes, cigars, and rolling papers. In addition, customers can find unique gifts for all occasions, including birthdays, weddings, and holidays. The store has a range of items, including jewelry, home decor, and novelty items.

Accessibility:

The store is wheelchair accessible with a wheelchair accessible entrance and parking lot. The store is also LGBTQ+ friendly, making it a welcoming space for all customers.

Hours of Operation:

The store is open seven days a week, with extended hours on weekdays. On Monday through Thursday, the store is open from 9:00 am to 10:00 pm. On Friday, the store is open from 9:00 am to 10:00 pm. On Saturday, the store is open from 10:00 am to 10:00 pm. On Sunday, the store is open from 11:00 am to 7:00 pm.

Customer Reviews:

Customers have mixed reviews about the store. While some customers appreciate the friendly staff and the wide range of products, others have had negative experiences with the store's return policy and customer service. However, most customers agree that the store has a unique selection of products and is a great place to find gifts and vape supplies.

Conclusion:

Starry Night Emporium and Vape is a unique gift and tobacco shop that offers a wide range of products. The store has a welcoming atmosphere and is known for its friendly staff. While some customers have had negative experiences with the store's return policy and customer service, most customers appreciate the store's unique selection of products and its convenient hours of operation. Overall, Starry Night Emporium and Vape is a great place to find gifts and vape supplies in Orem, Utah.

From the business

"Welcome to Starry Night Emporium! Come see us for all your needs! We have a great and amazingly well priced selection of Glass, Disposable Vapes, Mods, Tapestries, Incense, Candles, Room Sprays, Crystals, Single Smudge Sticks and Kits, Posters and so much more! We however do not sell loose leaf tobacco, or cigarettes. A little insight: Cash is always easiest, and will be more convenient for you! (Which is what we want!) We offer a 3.5% cash incentive discount. Our card processor will add a 3.5% charge for the total of your purchase."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Starry Night Emporium and Vape Reviews - 244

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Lotty

Lotty

πŸ‘ πŸ‘Ž 😐
Rude Staff Age Discrimination Ignorance

The people here believe that they are better then the "other" kind of smokeshops because they do not sell oil burners. They are rude and actually don't even know how to think for themselves. I brought in my friends father who is 63 years old. And they did not let him in because he forgot his ID. Then they proceeded to telle that it was the law. When in fact the law is you can't have someone underage inside. Ignorance at it's finest

Jessica Hilton

Jessica Hilton

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Unreliable

Trying to call and see if they have what i need before making the trip. No one answeres the phone. I know its right at opening time... isnt anyone there to open the doors and answer the phone? Google says you open at 9... its almost 10 and still no answer. Sad day.

Ignacio Sanchez

Ignacio Sanchez

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Unfriendly Staff

The dog they have roaming around the store greets you better than the employees.

Ben Nerdin

Ben Nerdin

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Inconvenient Warranty Process

Was a great shop until I needed to warranty a mod that doesn’t work right they have set hours for when you can get a warranty taken care of but when you get there in time there’s no one to do the warranty been there 4 times to try and get the warranty taken care but nothing wouldn’t waist time there

Angie Snyder

Angie Snyder

πŸ‘ πŸ‘Ž 😐
Friendly Staff Clean and Safe

Love this place! The employees are all so nice, they remember your name when you come back. Super clean and safe too. It’s not sketchy like a lot of the other shops.

Grace Y

Grace Y

πŸ‘ πŸ‘Ž 😐
Affordable Prices Friendly Staff Beautiful Pieces Clean Shop Local Artists

Starry night is hands down my favorite glass shop in Utah. They have incredible deals and beautiful pieces. The staff is always friendly and knowledgeable, never pushy. The shop is always clean and organized. Prices here are significantly more affordable than other shops in the area. I love that they carry amazing local artists with unique vibes. They are constantly bringing in new fun products so I’m sure that you’ll be able to find something you adore here.

crazyma4

crazyma4

πŸ‘ πŸ‘Ž 😐
Great Customer Service Poor Signage

I had a great experience there. The two women that were there were so nice and very helpful. I did drive past it a couple of times and had to call the store for help because the sign is hard to see, but besides that it's 5 stars for me.

Lis Martinez

Lis Martinez

πŸ‘ πŸ‘Ž 😐
Friendly Staff Great Customer Service Family Atmosphere

I absolutely love all the employees at Starry Night! They remember me and are sincerely friendly every time I go in. They take time to communicate and build rapport, while keeping it professional. I love the family feel of the place!

Kathy Robson

Kathy Robson

πŸ‘ πŸ‘Ž 😐
Clean Organized Reasonable Prices Courteous Staff Knowledgeable Staff

Shop is super clean and organized. Decent variety of items available at reasonable prices. Staff is very courteous and knowledgeable about items in stock as well. Really like this place and will go back again soon.

Tyler Brereton

Tyler Brereton

πŸ‘ πŸ‘Ž 😐
Friendly Staff Convenient Location

Nice people I wish they'd stay open a little later. We need a shop that's open late. We're a big enough area to be able to have a place to go when you get off 24/7 . Whether it's get rolling papers or screens or just admire the art of smoke and accessories. Nice seemed like they pass no judgement and are helpful.

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Starry Night Emporium and Vape Hours

  • Monday 9 AM to 10 PM
  • Tuesday 9 AM to 10 PM
  • Wednesday 9 AM to 10 PM
  • Thursday 9 AM to 10 PM
  • Friday 9 AM to 10 PM
  • Saturday 10 AM to 10 PM
  • Sunday 11 AM to 7 PM