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4.2

244 reviews
Gift shop
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Review of Starry Night Emporium and Vape

Starry Night Emporium and Vape: A Unique Gift and Tobacco Shop in Orem, Utah

Starry Night Emporium and Vape is a one-of-a-kind gift and tobacco shop located in Orem, Utah. The store offers a wide range of products, including vape supplies, tobacco products, and unique gifts for all occasions. The store has a welcoming atmosphere and is known for its friendly staff who are always ready to assist customers with their needs.

Products and Services:

The store offers a variety of products, including vape supplies, tobacco products, and unique gifts. Customers can choose from a wide range of vape juices, mods, tanks, and coils. The store also offers a variety of tobacco products, including cigarettes, cigars, and rolling papers. In addition, customers can find unique gifts for all occasions, including birthdays, weddings, and holidays. The store has a range of items, including jewelry, home decor, and novelty items.

Accessibility:

The store is wheelchair accessible with a wheelchair accessible entrance and parking lot. The store is also LGBTQ+ friendly, making it a welcoming space for all customers.

Hours of Operation:

The store is open seven days a week, with extended hours on weekdays. On Monday through Thursday, the store is open from 9:00 am to 10:00 pm. On Friday, the store is open from 9:00 am to 10:00 pm. On Saturday, the store is open from 10:00 am to 10:00 pm. On Sunday, the store is open from 11:00 am to 7:00 pm.

Customer Reviews:

Customers have mixed reviews about the store. While some customers appreciate the friendly staff and the wide range of products, others have had negative experiences with the store's return policy and customer service. However, most customers agree that the store has a unique selection of products and is a great place to find gifts and vape supplies.

Conclusion:

Starry Night Emporium and Vape is a unique gift and tobacco shop that offers a wide range of products. The store has a welcoming atmosphere and is known for its friendly staff. While some customers have had negative experiences with the store's return policy and customer service, most customers appreciate the store's unique selection of products and its convenient hours of operation. Overall, Starry Night Emporium and Vape is a great place to find gifts and vape supplies in Orem, Utah.

From the business

"Welcome to Starry Night Emporium! Come see us for all your needs! We have a great and amazingly well priced selection of Glass, Disposable Vapes, Mods, Tapestries, Incense, Candles, Room Sprays, Crystals, Single Smudge Sticks and Kits, Posters and so much more! We however do not sell loose leaf tobacco, or cigarettes. A little insight: Cash is always easiest, and will be more convenient for you! (Which is what we want!) We offer a 3.5% cash incentive discount. Our card processor will add a 3.5% charge for the total of your purchase."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Starry Night Emporium and Vape Reviews - 244

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Wolfee

I love this shop.

Good music βœ…
Wide selection βœ…
Customer service βœ…

Kirsten Harward

Kirsten Harward

πŸ‘ πŸ‘Ž 😐
Great Customer Service Product Compatibility

These guys are so nice, they actually ordered product that would be compatible with a less common vape my husband purchased, in case he came back.

Jon

Jon

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Unreliable Staff

I’ve been going to this shop for a few years but I’ll never go again. Chandler promised one thing on the phone so I packed my son up and spent an hour getting there only for Chandler change his mind and smirk at me when I reminded him about our phone call. Must have been some sort of game to him. Congrats, you lost a loyal customer since 2016.

Edit to add: I wasn’t mad that they couldn’t help me, it was that Chandler promised one thing and then refused afterwards. The smirking made it worse.

Steven Lopez

Steven Lopez

πŸ‘ πŸ‘Ž 😐
Horrible Service Poor Customer Service

Horrible Service and the guy with long hair is not great with customer service don’t shop here!

Kasmira Evans

Kasmira Evans

πŸ‘ πŸ‘Ž 😐
Helpful Staff Good Experience

Very nice staff, they were helpful for being first timers. Will definitely go back.

Jeff Crisp

Jeff Crisp

πŸ‘ πŸ‘Ž 😐
Friendly Staff Good Selection

Staff is nice and they have a good selection of stuff. No need for anything else.

LaLa

LaLa

πŸ‘ πŸ‘Ž 😐
Amazing Staff Awesome Place Helpful Kind Wonderful Business Better Prices

AMAZING STAFF!! Awesome place and people! Very helpful and kind! The neighborhood is blessed to have such a wonderful business around and wonderful people! We're from Michigan and are glad we stopped in! If I could give more than 5 stars I would! The prices are better than in Michgan too!

Julie Black

Julie Black

πŸ‘ πŸ‘Ž 😐
Poor Attitudes Bad Customer Service

For Utah it has a good selection but staff members have poor attitudes. I used to spend a lot of money there but stopped because I was not being treated kindly or even smiled at. It makes a huge difference.

I have had pieces break without removing them from the package but they were kind even though they did nothing. I've tried going into the shop several times the past few months and the vibe is low and employees are not kind.

Jacqueline Torres

Jacqueline Torres

πŸ‘ πŸ‘Ž 😐
Inconvenient Hours Poor Communication

Drove here specifically because of their hours.
It would have been helpful if they updated holiday closing for Halloween was 7:00pm

Alisha Werrett

Alisha Werrett

πŸ‘ πŸ‘Ž 😐
Helpful Staff Fair Prices Good Selection

Helpful, happy people working here so that is l8vely. Fair prices with good selection.

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Starry Night Emporium and Vape Hours

  • Monday 9 AM to 10 PM
  • Tuesday 9 AM to 10 PM
  • Wednesday 9 AM to 10 PM
  • Thursday 9 AM to 10 PM
  • Friday 9 AM to 10 PM
  • Saturday 10 AM to 10 PM
  • Sunday 11 AM to 7 PM