Review of XFusion Smoke & Vape
XFusion Smoke & Vape: A One-Stop Shop for All Your Smoking Needs
Located in Ocala, Florida, XFusion Smoke & Vape is a popular tobacco shop, novelty store, and vaporizer store that caters to the smoking needs of locals and tourists alike. The store is open seven days a week, with extended hours, making it easy for customers to visit at their convenience.
Products and Services
XFusion Smoke & Vape offers a wide range of smoking products, including cigarettes, cigars, hookahs, and e-cigarettes. The store also has a vast selection of vaping products, including e-liquids, tanks, coils, and mods. Customers can choose from a variety of flavors and nicotine strengths, making it easy to find the perfect product to suit their taste and preferences.
The store also offers same-day delivery and in-store shopping options, making it easy for customers to get their smoking products quickly and conveniently. The staff is knowledgeable and friendly, always willing to help customers find the products they need and answer any questions they may have.
Accessibility and Crowd
XFusion Smoke & Vape is wheelchair accessible, with a wheelchair accessible entrance, parking lot, and restroom. However, the seating area is not wheelchair accessible. The store is LGBTQ+ friendly, making it a safe and welcoming space for all customers.
Customer Reviews
Customers rave about the excellent customer service at XFusion Smoke & Vape, with many praising the staff for their knowledge and friendliness. One customer wrote, "The staff is very friendly and knowledgeable. Great atmosphere, I'm there regularly. It's a must-visit kinda place." Another customer appreciated the staff's patience, writing, "Every time I come into the store, I ask 100 questions about the vape flavors. Adam, Lynn, and Cheyenne patiently tell me about each of them with a smile on their face. Thank you guys for helping me out and dealing with my 100 questions."
While most customers had positive experiences, a few had negative experiences, with one customer complaining about the manager's behavior. However, the majority of customers had positive experiences and praised the store's products and services.
Conclusion
Overall, XFusion Smoke & Vape is a great place to shop for smoking products. With a wide range of products, excellent customer service, and convenient delivery options, it's no wonder that customers keep coming back. Whether you're a smoker or a vaper, XFusion Smoke & Vape has everything you need to satisfy your cravings.
From the business
"One stop shop for your smoke and vape needs"
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- In-store shopping
- Same-day delivery
XFusion Smoke & Vape Reviews - 467
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Alyssa Teister
Very clean and organized store, huge selection of disposable vapes with great deals. The staff is very friendly and welcoming, Eric is very knowledgeable on the products and very patient while I take my deciding what to get. The store is across town from me but I will continue going there because of the good vibes and environment.
Mrs C
Love this place but tired of the constant disappointments. I can understand not allowing returns and exchanges once you leave the store BUT IF I TRY A PRODUCT AND THE PRODUC DOES NOT WORK OR A BRAND NEW (OUT-OF-THE-BOX) ITEM IS PULLING AS IF ITS ON ITS LAST LEG AND THE STAFF ACKNOWLEDGE IT, IS IT INSANE THAT IT CANNOT BE REPLACED. The policy is basically, ONCE WE GET YOUR MONEY, EVEN IF WE SEE A PROBLEM OUR HANDS ARE TIED. WHICH IS BS ESPECIALLY FOR THOSE OF US THAT HAVE BEEN LOYAL CUSTOMERS SINCE OPENING DAY.
I doubt the few dollars that make a HUGE difference to us make the same difference to the owners and if you truly cared about your patrons, if something does not work in the store, you would NOT want the customer leaving dissatisfied and feeling screwed!
And here I though there was a light at the end of a rainbow with this store. Same Ocala as always.
he in the dark
Love this place, and normally have a great experience.
Went in last night, and there were two guys working. The thinner one was fantastic. More than willing to help, and even took extra time to show me a product (a hand pipe) that I probably would not have bothered to even consider otherwise. Which I ended up buying.
The other guy a slightly larger individual seemed a little rude, and made some comments that seemed to insinuate he didn't believe I was capable of making a purchase in the store. He helped me pick out a grinder. But seemed annoyed by having to show me several options.
If you are reading this man. Maybe dont immediately assume someone doesn't have the finances to buy something in the store. Idk if it was the way I was dressed, or if you were having a bad day. But I very almost left because of the way you handled our interactions.
Caitlyn Bessoni
Sam is amazing !!!! I was skeptical walking in there because being a girl going into a vape shop can be intimidating but Sam helped me so much and she is the vape flavor queen !! She assisted me with finding the right flavors and even signed me up for reward points. Sam is superb and I can’t wait to see her again at the next visit and I will be coming here more often because of her! !
Thomas Deaner
Nice enough staff, but they don't sell parts for some of the items they sell. Purchased a vaporizer & the 3rd time heating the element up the ceramic broke into 2 pieces. I go back to the store and they don't have any replacements. Didn't offer to order any replacements for me, just said I hope the rest of your day is good. Stopped by another store & they didn't carry that brand but at least offered to order them for me. Wanted to like this place but doubt I will be going back.
Wray Lang
I give it 4 stars for only 1 reason. I have been in there a few times to get my coils and vape juice. Dealt with a few characters that were not helpful and had kind of an attitude towards me. It felt like i was wasting their time to go back to playing their game on thier phone. Other then that its a super awesome store and the only place i visit for what i need with my vape. Super helpful staff (except the one idiot) and awesome owners. Pricing and selections are on point and better then other stores in the area.
Kathryn Hamilton
Great shop! Best selection anywhere close by in my opinion. Staff is always really friendly and knowledgeable. Got great service from Chris today! Thanks, Chris!
Rosemary Carleton
I’ve come here quite a lot and the guy that helped me last time was great the woman with the red hair is quite unfriendly, rudely asked for my id then gave it back and didn’t help me. Stood there and waited for some other guy to help me he didn’t say a word to me the whole time even when we asked him a question about a price. There was no price on the incense so I just got 11 and I told her that so she didn’t have to count and she ignored me then counted and told me I had 11 and supposably only allowed 10 so she told me I need to put one back but I would have rather pay an extra 20 cents it’s worth or 2$ for 10 more instead of her demanding I pull one out of the bag and go put one back. I don’t care if staff is super friendly but being rude is why I will not come back.
Ken Austin
Great service, selection and specials. Employees extremely friendly. Will continue to purchase from them
Chris Lang
The staff is knowledgeable and nice. The juice options fill the wall. And the prices are the best in town. I dont go anywhere else. They have everything you need for just about any mood you're in as well. Whether its for vaping, tobacco or incense needs.