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Review of Rusty's Vape & Smoke Shop
Rusty's Vape & Smoke Shop: A One-Stop Shop for All Your Smoking Needs
Rusty's Vape & Smoke Shop is a women-owned business located in Denver, Colorado. The shop offers a wide range of smoking products, including tobacco, vaporizers, and novelties. The shop is open seven days a week, from 9:00 am to 9:00 pm on weekdays and Saturdays, and from 11:00 am to 7:00 pm on Sundays.
The shop has a welcoming and friendly atmosphere, with a spacious and well-organized interior. The staff is knowledgeable and always ready to help customers find the products they need. The shop offers several service options, including in-store shopping and curbside pickup. The shop is also wheelchair accessible, with a wheelchair accessible entrance and parking lot.
Rusty's Vape & Smoke Shop is LGBTQ+ friendly, making it a safe and welcoming space for all customers. The shop is also known for its quick visit planning, making it easy for customers to find what they need and get in and out of the shop quickly.
The shop accepts several payment options, including debit cards, credit cards, and NFC mobile payments. The shop does not offer delivery services, but customers can take advantage of the curbside pickup option.
Rusty's Vape & Smoke Shop offers a wide range of smoking products, including tobacco, vaporizers, and novelties. The shop has a large selection of products, making it easy for customers to find what they need. The shop also offers a rewards program, where customers can earn points for every dollar they spend, which they can use to get discounts on future purchases.
While the shop has received some negative reviews from customers who have had bad experiences with the staff, the majority of reviews are positive. Customers have praised the shop for its friendly and knowledgeable staff, wide selection of products, and reasonable prices.
If you're looking for a one-stop shop for all your smoking needs, Rusty's Vape & Smoke Shop is definitely worth checking out. With its welcoming atmosphere, wide selection of products, and friendly staff, it's a great place to find everything you need to enjoy your smoking experience.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Curbside pickup
- In-store shopping
Nash Chandranatha
Loved this place - they had great prices on pods for my vape and an impressive selection of accessories.
Also love it when smoke shops actually answer their phone. Bonus points for being friendly and helpful. I'll definitely be back...
Texas
The guy who worked there is professional and patient even though I was a little grumpy with him because of the mask , The bang disposable was a little over priced otherwise I wouldβve given them 5 stars , also the business hours needs to be at least until 11 pm but overall I had a good experience in this vape shop and I recommend it
Lord B
Maaan, this place always has everything I need @the right price! The guy Ricky was very knowledgeable about everything I mentioned! I will continue to shop there! ππΎ
Chris Heberlein
Very disappointed. I've been purchasing at this shop for a year, since I moved to this area. Never had any issues. Yesterday I bought a nail for my rig up there. I brought it home and it doesn't fit my rig. I have bought nails up there before and they fit my rig, perfectly. This time, the nail was loose and wobbled back and forth. I brought the nail back to them the following day and was told they will not be able to do anything about it. After the employee reluctantly called the owner, she was extremely rude to me over the phone. She made it obvious that she couldnt care less about it and began to berate me for attempting to bring it back. My recommendation, dont waste your money here. Plenty of good glass shops around that have knowledgable employees.....that have owners that actually care about there customers. 5 of my friends shop here and now we all go somewhere else because of their attitude. Keep it up Rusty's!
Per your response: Kristin, your attempt to cover up the true details of our interaction is appalling. Obviously your business and employees are following your same values. Keep treating customers with blaintent disrespect and see how that works out for you. Your store is already dead in what should be a thriving area. Shame on you. The next time you run your P&L's, and realize your making less and less money....you might want to re-assess your strategy. Just take a look at your recent reviews, I am not the only one with the same situation. You should be ashamed. If you check out my other reviews, they are all positive. But, I don't mind taking the time to let others know when their is a rotten egg in the neighborhood. Kristin, you are already famous..without any of my help.
Joshua Paschal
I only shopped the vape stuff but they have a large selection of major brand juices. Lots of Colorado made juices that are pretty good. It's a big place with a lot of different things and the glass I saw looked like your average head shop offerings just a lot of it. They have some high end boutique pieces as well. Were I still smoking I would definitely shop here. The only thing I might change is some of the staff. I've only been a handful of times and most times the staff was great and the staff on the other times wasn't "bad" or anything just inattentive and annoyed? maybe is the word. It seemed like I was interrupting them and they were just trying to get me out the door. That's really the only thing keeping this from 5 stars. That was only with 2 people and the other times the staff was really great. I will be going back.
Derek Wamboldt
Awesome selection and lots to see. Easily one of the better places I've been for vape related purchases. Some staff isn't really as helpful as one might like but still a good experience.
Pablo Solis
GREAT customer service! Guy made sure we were satisfied and even told us about the giveaway they are doing! Great pieces and awesome scenario!!
Sancha Ortiz
Earlier today I went to the Peoria location to get butane and kratom. There was an employee by the name of Sid, and he was Extremely Rude. I asked him if he was having a bad day, and he proceeded to ignore me. I was very upset about this, because I feel that if I go into your store to spend my hard earned money, I should be treated with respect. Customers are the reason your store stays open, please talk with Sid about his attitude.
Steven
Bought a disposable vape and it was a burnt dud from themβ¦.
Drema Thee GOAT
I came to visit Rusty's after a long flight from Alabama. Ricky hooked me and my girl up with some Awesome things! Customer service was great!