Rusty's Vape & Smoke Shop

Loved this place - they had great prices on pods for my vape and an impressive selection of accessories.

Also love it when smoke shops actually answer their phone. Bonus points for being friendly and helpful. I'll definitely be back...

The guy who worked there is professional and patient even though I was a little grumpy with him because of the mask , The bang disposable was a little over priced otherwise I would’ve given them 5 stars , also the business hours needs to be at least until 11 pm but overall I had a good experience in this vape shop and I recommend it

Maaan, this place always has everything I need @the right price! The guy Ricky was very knowledgeable about everything I mentioned! I will continue to shop there! 👍🏾

Very disappointed. I've been purchasing at this shop for a year, since I moved to this area. Never had any issues. Yesterday I bought a nail for my rig up there. I brought it home and it doesn't fit my rig. I have bought nails up there before and they fit my rig, perfectly. This time, the nail was loose and wobbled back and forth. I brought the nail back to them the following day and was told they will not be able to do anything about it. After the employee reluctantly called the owner, she was extremely rude to me over the phone. She made it obvious that she couldnt care less about it and began to berate me for attempting to bring it back. My recommendation, dont waste your money here. Plenty of good glass shops around that have knowledgable employees.....that have owners that actually care about there customers. 5 of my friends shop here and now we all go somewhere else because of their attitude. Keep it up Rusty's!

Per your response: Kristin, your attempt to cover up the true details of our interaction is appalling. Obviously your business and employees are following your same values. Keep treating customers with blaintent disrespect and see how that works out for you. Your store is already dead in what should be a thriving area. Shame on you. The next time you run your P&L's, and realize your making less and less money....you might want to re-assess your strategy. Just take a look at your recent reviews, I am not the only one with the same situation. You should be ashamed. If you check out my other reviews, they are all positive. But, I don't mind taking the time to let others know when their is a rotten egg in the neighborhood. Kristin, you are already famous..without any of my help.

I only shopped the vape stuff but they have a large selection of major brand juices. Lots of Colorado made juices that are pretty good. It's a big place with a lot of different things and the glass I saw looked like your average head shop offerings just a lot of it. They have some high end boutique pieces as well. Were I still smoking I would definitely shop here. The only thing I might change is some of the staff. I've only been a handful of times and most times the staff was great and the staff on the other times wasn't "bad" or anything just inattentive and annoyed? maybe is the word. It seemed like I was interrupting them and they were just trying to get me out the door. That's really the only thing keeping this from 5 stars. That was only with 2 people and the other times the staff was really great. I will be going back.

Awesome selection and lots to see. Easily one of the better places I've been for vape related purchases. Some staff isn't really as helpful as one might like but still a good experience.

GREAT customer service! Guy made sure we were satisfied and even told us about the giveaway they are doing! Great pieces and awesome scenario!!

Earlier today I went to the Peoria location to get butane and kratom. There was an employee by the name of Sid, and he was Extremely Rude. I asked him if he was having a bad day, and he proceeded to ignore me. I was very upset about this, because I feel that if I go into your store to spend my hard earned money, I should be treated with respect. Customers are the reason your store stays open, please talk with Sid about his attitude.

Bought a disposable vape and it was a burnt dud from them….

I came to visit Rusty's after a long flight from Alabama. Ricky hooked me and my girl up with some Awesome things! Customer service was great!