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Review of Emporium Smoke Shop

Emporium Smoke Shop is a tobacco shop, glass blower, glass shop, and vaporizer store located in St. Louis, Missouri. The shop is open seven days a week, with Monday through Saturday hours from 10:00 AM to 9:00 PM, and Sunday hours from 11:00 AM to 8:00 PM.

Products and Services

Emporium Smoke Shop offers a wide variety of smoking and vaping products, including glass pipes, water pipes, vaporizers, e-cigarettes, and cigars. The shop also sells tobacco and smoking accessories, such as rolling papers, lighters, and ashtrays. In addition to selling products, Emporium Smoke Shop also offers glass blowing services, allowing customers to customize their own glass pipes and bongs.

Accessibility

Emporium Smoke Shop is committed to making their shop accessible to all customers. The shop has a wheelchair accessible entrance and parking lot, making it easy for customers with mobility issues to enter and exit the store. Additionally, the shop is LGBTQ+ friendly, ensuring that all customers feel welcome and comfortable while shopping.

Service Options

Emporium Smoke Shop offers a variety of service options to make shopping convenient for their customers. The shop offers curbside pickup, in-store pickup, and in-store shopping. However, the shop does not currently offer delivery services.

Customer Reviews

Emporium Smoke Shop has received mixed reviews from customers. Some customers have praised the shop for its wide selection of products and friendly staff, while others have criticized the shop for its customer service and business practices.

One customer wrote, "They've got quite the selection, and the staff was very friendly. It was really cool to see someone working on glass in the back. Definitely will go back again."

However, another customer had a negative experience, writing, "Can’t trust them!! After a raffle was completed, they decide they didn’t want to give away the $350 Dr dabber, and decided a $25 credit was all they would actually do. Do not waste your money with these scammers."

Despite some negative reviews, many customers have praised the shop for its knowledgeable staff and fair prices. One customer wrote, "Wide selection and fair prices. Been in twice with and had Leann wait on us and was best knowledgeable person."

Conclusion

Emporium Smoke Shop offers a wide variety of smoking and vaping products, as well as glass blowing services. The shop is committed to making their store accessible to all customers and offers a variety of service options to make shopping convenient. While the shop has received mixed reviews from customers, many have praised the shop for its knowledgeable staff and fair prices.

From the business

"The Emporium Smoke Shop is your #1 St Louis Smoke Shop and Vape shop for over 25 Years! We have the finest glass in town and now a new bigger location on the corner of Limit ave and Delmar, with a Live Glass Blowing Studio featuring local glassblowing artist Gladstone Glass, Hilljack Glass, and Addison Hanna"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Emporium Smoke Shop Reviews - 163

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Logan Bradford

Logan Bradford

πŸ‘ πŸ‘Ž 😐
Expensive Good Selection High Quality

A little on the expensive side for a headshop, nice cigar display room, good selection of both cheap and high end glass peices.

Mr Wheathans

Mr Wheathans

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malfunctioned batteries poor customer service overpriced products

Bought some batteries that malfunctioned and blew up in my pocket, causing 2nd to 3rd degree burns On my right leg. When I tried to get information about it, the owner of the store was comepletely non-complicit and refused to bring up my reciept, not even offering to help with medical bills or anything. DO NOT BUY FROM THIS STORE THEY HAVE SHOWN THEY DO NOT CARE ABOUT THEIR CUSTOMERS along with overpricing alot of their products. It has been over a year and yet, they have to help with anything

Marquitta Williamson

Marquitta Williamson

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Inconsistent Inventory Frustrating Rewards System

Need to order more juices! I've been going for over 2yrs and now they decide to not order the juice I've been vaping. But introduce something new...smh, that I dont like. My points I accumulate can never be redeemed because their system is always downπŸ™„ not cool. I hate to establish my vaping needs somewhere elseπŸ€¦πŸΎβ€β™€οΈ

Lord Rev. Shaun Boswell

Lord Rev. Shaun Boswell

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Knowledgeable Staff Helpful Staff Clean Shop

Re-rated, as time goes on this place has become something else than it once was. A small hole in the wall shop where you had to be buzzed in to be treated rudely, to now. A fantastic clean open shop with very knowledgeable and helpful staff!! Well done folks at Emporium! I shall return soon.

Mick Meyer

Mick Meyer

πŸ‘ πŸ‘Ž 😐
Helpful Staff

Forget her name but the manager is very nice and helped me find the perfect piece.

Bill Atteberry

Bill Atteberry

πŸ‘ πŸ‘Ž 😐
No Returns Policy Poor Customer Service

Great selection but they print no returns so they don't stand behind the products or anything.

Diana Caballero

Diana Caballero

πŸ‘ πŸ‘Ž 😐
Poor Quality Counterfeit Product

Purchased stigs from this store and they were either dead within a day or as soon as I took them out of the package. Was told to contact manufacturer and when I did I found out that the product was not authentic. I purchased authentic per the manufacturers website and the packaging was different and the stig lasted me a MONTH.

c Orward

c Orward

πŸ‘ πŸ‘Ž 😐
Poor Quality Bad Customer Service

Was initially satisfied after visiting store. Purchased Bliss bl-015 vaporizer. after getting home and using for about 20 min it stopped working, called store to see if i could get new one and i was told i had a two month warranty with the company that made it. So after purchasing a product and using it for 20 min, i have to pay to send it across country and hope i get back a working unit. Great! Thanks Emporium for standing by your products. This makes me think they knew it was junk!

Chels M

Chels M

πŸ‘ πŸ‘Ž 😐
Expensive Overpriced

They have some nice glass but everything is super high-priced and almost everything could have equivalents found for cheaper elsewhere... They have a sic dish for $140 that I found online for $10 shipped for example

jimbr0tv jimbr0tv

jimbr0tv jimbr0tv

πŸ‘ πŸ‘Ž 😐
Nice place Great staff

Nice place great stuff

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