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Review of Emporium Smoke Shop

Emporium Smoke Shop is a tobacco shop, glass blower, glass shop, and vaporizer store located in St. Louis, Missouri. The shop is open seven days a week, with Monday through Saturday hours from 10:00 AM to 9:00 PM, and Sunday hours from 11:00 AM to 8:00 PM.

Products and Services

Emporium Smoke Shop offers a wide variety of smoking and vaping products, including glass pipes, water pipes, vaporizers, e-cigarettes, and cigars. The shop also sells tobacco and smoking accessories, such as rolling papers, lighters, and ashtrays. In addition to selling products, Emporium Smoke Shop also offers glass blowing services, allowing customers to customize their own glass pipes and bongs.

Accessibility

Emporium Smoke Shop is committed to making their shop accessible to all customers. The shop has a wheelchair accessible entrance and parking lot, making it easy for customers with mobility issues to enter and exit the store. Additionally, the shop is LGBTQ+ friendly, ensuring that all customers feel welcome and comfortable while shopping.

Service Options

Emporium Smoke Shop offers a variety of service options to make shopping convenient for their customers. The shop offers curbside pickup, in-store pickup, and in-store shopping. However, the shop does not currently offer delivery services.

Customer Reviews

Emporium Smoke Shop has received mixed reviews from customers. Some customers have praised the shop for its wide selection of products and friendly staff, while others have criticized the shop for its customer service and business practices.

One customer wrote, "They've got quite the selection, and the staff was very friendly. It was really cool to see someone working on glass in the back. Definitely will go back again."

However, another customer had a negative experience, writing, "Can’t trust them!! After a raffle was completed, they decide they didn’t want to give away the $350 Dr dabber, and decided a $25 credit was all they would actually do. Do not waste your money with these scammers."

Despite some negative reviews, many customers have praised the shop for its knowledgeable staff and fair prices. One customer wrote, "Wide selection and fair prices. Been in twice with and had Leann wait on us and was best knowledgeable person."

Conclusion

Emporium Smoke Shop offers a wide variety of smoking and vaping products, as well as glass blowing services. The shop is committed to making their store accessible to all customers and offers a variety of service options to make shopping convenient. While the shop has received mixed reviews from customers, many have praised the shop for its knowledgeable staff and fair prices.

From the business

"The Emporium Smoke Shop is your #1 St Louis Smoke Shop and Vape shop for over 25 Years! We have the finest glass in town and now a new bigger location on the corner of Limit ave and Delmar, with a Live Glass Blowing Studio featuring local glassblowing artist Gladstone Glass, Hilljack Glass, and Addison Hanna"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping

Emporium Smoke Shop Reviews - 163

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
RAXX CITY 314 PODCAST

RAXX CITY 314 PODCAST

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Awesome Great Partnership Recommendation Variety of Products

This place is awesome and was a great move to partner with Swade. What 1 doesn't have the other does. Definitely advise a visit to this establishment and you will find something to buy its like the Walmart for glass and vaporizers.

DUKE Robertson

DUKE Robertson

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Friendly Staff Helpful Awesome Experience

Very friendly and helpful. Staff here was awesome. Showed up an hour before closing and the 3 workers in front were very nice as well as the two in back blowing glass.

Lawrence Q Hu

Lawrence Q Hu

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Pricey Huge Selection

Ashley was super nice and this place has a huge selection! Pricey, but you'll probably find just about anything you need here.

Kristin Lindberg

Kristin Lindberg

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Pricey Helpful Staff Local Artists

Pricey, but helpful staff. Will probably go here again. Had really cool glasswork by local artists.

Bryan Martinez

Bryan Martinez

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Upselling Poor Quality Bad Customer Service

Would be a 0 * if i could put it. Got upsold on a rig with the bells and whistles, yet it didn't work and they wouldn't do anything about it. Used to enjoy spending money here, go elsewhere.

Robert Bonner III

Robert Bonner III

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Poor Customer Service Pushy Staff

Staff was cool after asking me what my price ranges was... when I blew a wad they wanted to get real chummy. Selection was good and prices were alright, but they need to work on customer service and how they approach people.

Floyd Hudson

Floyd Hudson

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Luxury Experience Professional Staff Friendly Helpful Clerk Outstanding Service

Had a Phenomenal Glorious luxury experience shopping at this store, the staff was extremely professional and consistent & persistent providing five diamond services and was very friendly happy staff love what they do......The clerk help me find a smooth classy smoke that was tasteful n clean Nate Sherman he recommended and up sell me to a classic cigarette lighter.......Outstanding Five Diamond Service! πŸ’ŽπŸ’ŽπŸ’ŽπŸ’ŽπŸ’Ž

Logan Walters

Logan Walters

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Knowledgeable Staff High Prices Good Quality Huge Selection Local Glassblowers CBD Products Pet-Friendly

Very knowledgeable and friendly staff, prices can get high for some items, but it usually is accompanied by good quality. They have a huge selection and also get glass from local glassblowers that you cant find other places.they also have very good CBd products, even for pets, if you are looking for that type of stuff.

Gee Warren

Gee Warren

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Good Selection High Quality Friendly Staff

I LOVE GOING HERE FOR MY INCENSE😍😍
BETTER SELECTION AND QUALITY...
The staff is NICE & FRIENDLY😍😍

Aaron Scantlin

Aaron Scantlin

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Knowledgeable staff No pressure sales Wide array of products Neatly laid out store Cool items Reasonable prices

Came in looking for a particular product but not knowing exactly what implementation of that product I wanted. A man and a woman were working and showed me two products that met my needs and commented on the relative pros and cons of each. Decided to purchase one of the two products, as well as a replacement part as I live out of town but wanted to give my money to a store that employs people who are knowledgable about their product and can make personal, informed recommendations to customers.

I continued to browse their store after making my selection as they have a wide array of products that are laid out neatly in cases throughout the store. Very cool items, at a range of prices that should make most people happy. What I really appreciated was that neither of the employees would interrupt my browsing to ask "Do you wanna see that up close?" or something like that; I really hate pressured sales tactics and it was a refreshing change of pace to be left to my own thoughts. Of course, when I did need assistance, they were more than happy to help.

Overall: great little storefront, knowledgeable staff, and no pressure sales; a diamond in the rough for sure.

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