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Review of Trend Smoke & Vape

Trend Smoke & Vape: Located in the heart of Phoenix, Trend Smoke & Vape is a local tobacco shop that offers a wide range of smoking accessories and products. The shop is open seven days a week and offers a variety of service options, including in-store shopping and accessibility features such as wheelchair accessible entrance and parking lot.

The store boasts a knowledgeable and friendly staff who are always willing to help customers find the perfect product to suit their needs. They offer a variety of amenities, including paid Wi-Fi, making it a great place to hang out and relax while browsing their selection.

While some customers have complained about the prices of certain products, others have praised the store for its competitive pricing and great deals on select items. The shop also offers a range of payment options, including debit cards, NFC mobile payments, and credit cards.

Customers have had mixed experiences with the customer service at Trend Smoke & Vape. While some have praised the staff for their knowledge and helpfulness, others have criticized the owner for not being willing to exchange defective products. However, many customers have noted that the owner is friendly and recognizes loyal customers by offering discounts.

Overall, Trend Smoke & Vape is a great local tobacco shop that offers a wide range of smoking accessories and products. With its knowledgeable staff, competitive pricing, and convenient location, it's definitely worth checking out for anyone in the Phoenix area.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Trend Smoke & Vape Reviews - 171

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Crystal Suarez

Amazing products, a variety you won't find anywhere else. Staff is very polite and helpful. Definitely will be back!

Rebekah DiVall

The day this place opened I went in to see since it's the closest one to me. Prices are good. Dude is Hella friendly

timmy fuckson

Just bought this yesterday and doesn’t work I keep calling no one will answer

Hunter Stoehr (YoSoyMolimo)

Hunter Stoehr (YoSoyMolimo)

πŸ‘ πŸ‘Ž 😐
Knowledgeable Staff Friendly Staff Competitive Pricing Great Deals

We always have a great experience here. The staff is knowledgeable and extremely friendly! Pricing is super competitive, and they even have great deals on select items, just look for the tags! Definitely worth a visit!

Dan Lewis

Dan Lewis

πŸ‘ πŸ‘Ž 😐
Great Selection Competitive Prices Clean Brands

Great selection. They always have good stock of all your head shop needs and at very competitive prices. We buy chargers here during the holidays for whooped cream on pie. I guess many local chefs get their supply here too, as this shop has very clean brands.

Michael Clinefelter

Michael Clinefelter

πŸ‘ πŸ‘Ž 😐
Fair Price Wide Selection

Bongs were way over priced but they have every smokers accessory you could think of. For a fair price. I enjoyed my stop in.

Ines Janjic

Ines Janjic

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Faulty Product

The first time me and my boyfriend went in we ended up leaving with a few things, such as a torch, a nectar collector and a quartz banger. The gentleman helping us at that time was pleasant and answered any questions we had. Unfortunately, the glass on the tip of the nectar collector had severely cracked right after the first use, so we tried to go back not even a couple hours later to the shop to get it returned or exchanged to which the new set of workers rudely told us that that was not allowed and that β€œnext time we should just buy a better product”. They also told us that it was bound to break anyway with how the separate pieces of the collector worked together, which we were not informed of the first time. Not only were we not told about the no return or exchange policy, but no solutions were offered to try to help us out in the slightest.

Kelsey Kennedy

Kelsey Kennedy

πŸ‘ πŸ‘Ž 😐
Limited Inventory Average Service

I'm going to say 99% of the time I go in here, they don't have what I want. But that forces me to try new things so I can't really hate on it. The staff is alright. They seem to only wait on one person at a time. A simple "I'll be right with you!" while working the floor, an amp of cheerful energy, and some relatable music could take this place further. I mean, ya work at a smoke shop, vibe with it!

Colin Phillips

Colin Phillips

πŸ‘ πŸ‘Ž 😐
Friendly Owner Quality Products Great Customer Service Helpful Staff

The owner was very friendly and patient, he didn't BS me on quality or price, more than happy to spend $5 extra dollars to support a great business owner. Showed me all the stuff about vaping and coils... Broke everything down for a newby to understand. Tested all the popular flavored and I'm cigarette free since I went there. Great business recommend it to everyone!
I will definitely be spending my money here.

Kevin Spence

Kevin Spence

πŸ‘ πŸ‘Ž 😐
Friendly Staff Local Business

Went here for the 1st time a couple days ago. Nice, lil smoke shop. I will continue to shop there. The clerk was very nice and helpful. Plus, I love to shop local! Support Trend Smoke & Vape!

I've lived in Ahwatukee for 30 years. I had never seen Trend Smoke and Vape sitting in that plaza. It's hidden to traffic by the restaurant. Now that I know it's there, I'll definitely be back!

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