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Review of Emporium Tobacco & Gifts
Emporium Tobacco & Gifts: A One-Stop Shop for All Your Smoking Needs
Emporium Tobacco & Gifts is a well-known tobacco shop, cigar shop, and vaporizer store located in Rutland, Vermont. The store is a one-stop-shop for all smoking enthusiasts, offering a wide range of smoking products and accessories.
Product Selection: The store boasts an impressive selection of smoking products, including cigars, cigarettes, rolling papers, hookahs, vaporizers, and e-cigarettes. The store also offers a variety of smoking accessories such as lighters, ashtrays, and grinders. The store's shelves are stocked with high-quality products from top brands, ensuring customers get the best smoking experience possible.
Service Options: Emporium Tobacco & Gifts offers a variety of service options, including in-store shopping, in-store pickup, and curbside pickup. Customers can choose the service option that best suits their needs and preferences. The store also offers wheelchair accessible entrances and parking lots, making it easy for customers with disabilities to access the store.
Customer Service: The store's staff is knowledgeable and friendly, always ready to assist customers with their smoking needs. Customers can rely on the staff to provide expert advice on products and accessories, ensuring they make informed decisions when making purchases. The store's staff is also LGBTQ+ friendly, creating a welcoming environment for all customers.
Hours of Operation: Emporium Tobacco & Gifts is open from Monday to Saturday from 10:00 am to 7:00 pm. The store is closed on Sundays.
Pricing: The store's prices are reasonable and competitive, ensuring customers get value for their money. While some customers have complained about the high prices of some products, most customers agree that the store's prices are fair and reasonable.
Customer Reviews: While the store has received some negative reviews from customers who have had bad experiences, most customers have praised the store's product selection, customer service, and knowledgeable staff. Customers have also commended the store's cleanliness and organization, making it easy for them to find what they need.
Overall, Emporium Tobacco & Gifts is a great store for smoking enthusiasts looking for high-quality products and accessories. With its impressive product selection, knowledgeable staff, and excellent customer service, the store is a must-visit for anyone looking for a one-stop-shop for all their smoking needs.
From the business
"Welcome to Emporium Tobacco & Gifts! Servicing the greater Rutland area since 1999 as the premier smoke shop in the area. Here at Emporium Tobacco & Gifts customer service and exceptional products speak for themselves. We carry a huge variety of products to satisfy our customers, from electronics to traditional tobacco products. Including Vapes, hookahs, and hand-blown glass products. We have the best selection of premium cigars and roll your own tobacco products! Call today to ask about our inventory!"
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Curbside pickup
- In-store pickup
- In-store shopping
Emporium Tobacco & Gifts Reviews - 167
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Craig Pratt
Today i arrived about 10 minutes before the shop opened. As i was waiting outside for the shop to open a employee came out of the store with 2 flags one was the American Flag and one was a open flag. The employee threw the American flag on the ground and leaned the open flag against the outside wall while he went out to the road then came back to the store pickedup the American Flag and plced it in the flag holder on the wall.
Total disrespect for our American Flag
JemiQui77
Decent selection of their stock. And every employee i have ever had assist me here has been amazing. Sarah is my favorite. Definitely check this place out.
Hackin Hustler
No replacements/returns, even if unused and broken/defective, not to mention over priced. Average product quality is low, the same items are available online, for a third of the price. I don't mean some off brands or similar products either. I mean the exact same products. Based on research from online shopping you can see the general selection of this shops inventory is all of the cheapest products available online. More than half of the staff members don't even smoke weed or vape, so you're left with a bunch of uneducated employees, selling you cheaply made garbage products for triple the price.
Brooke Vladyka
SUCH good customer service. I went in 10 minutes before close for an emergency vape replacement. The guy (sorry i didn't catch your name!) was the most helpful I've ever experienced in a smoke shop and what's more, he was friendly and explained why I'm having issues with my vape and how to use the new one.
Gene Jakominich
I've been to a lot of businesses like this and this is one of the best. The staff is friendly and knowledgable. They carry a very large selection of products including some really nice locally made glass.
Noah Dion
I've never encountered a bad experience at Emporium, everyone is professional and friendly. I have to drive about 45 mins to get there, and once I made it a few seconds before closing time. They let me in to quickly grab what I needed. Some stores will just turn you away. They carry a very wide range of products, and the prices are great too. Definitely worth the trip especially if you're more local than I. It seems like the state of VT wants to keep everyone smoking cigarettes, but for those of us who are vape obsessed, there's the Emporium!
Robert Pereau
* Disposable vape selection is mediocre at best, Store is oddly dark, employee didn't want to be at work, and .... The shop is full of cheap chinese made glass
*Good selection of merch, stickers and rolling supplys though
* unless I'm stuck in the area. I'll just head further up route 4 to Castleton for better selection, a smiling face , and products made in the USA
Cy Loomis
I went into this place a few weeks ago and made a mistake of purchasing something from this store. I will never do it again. Prices are a lot higher than they are in Castleton and owner doesn’t stand behind his product. ( doesn’t take returns even on a faulty product returned next day) I also felt the staff didn’t know much about the products either.
Chris Paquette
Got a Geek Vape to help me stop me stop smoking
Brittney Stone
The customer seevice is GREAT the people are friendly an willing to help an give you the latest news on whats good an whats not. An you leave there a very happy customer. So go check it out has alot of great products to offer.