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Review of Emporium Tobacco & Gifts
Emporium Tobacco & Gifts: A One-Stop Shop for All Your Smoking Needs
Emporium Tobacco & Gifts is a well-known tobacco shop, cigar shop, and vaporizer store located in Rutland, Vermont. The store is a one-stop-shop for all smoking enthusiasts, offering a wide range of smoking products and accessories.
Product Selection: The store boasts an impressive selection of smoking products, including cigars, cigarettes, rolling papers, hookahs, vaporizers, and e-cigarettes. The store also offers a variety of smoking accessories such as lighters, ashtrays, and grinders. The store's shelves are stocked with high-quality products from top brands, ensuring customers get the best smoking experience possible.
Service Options: Emporium Tobacco & Gifts offers a variety of service options, including in-store shopping, in-store pickup, and curbside pickup. Customers can choose the service option that best suits their needs and preferences. The store also offers wheelchair accessible entrances and parking lots, making it easy for customers with disabilities to access the store.
Customer Service: The store's staff is knowledgeable and friendly, always ready to assist customers with their smoking needs. Customers can rely on the staff to provide expert advice on products and accessories, ensuring they make informed decisions when making purchases. The store's staff is also LGBTQ+ friendly, creating a welcoming environment for all customers.
Hours of Operation: Emporium Tobacco & Gifts is open from Monday to Saturday from 10:00 am to 7:00 pm. The store is closed on Sundays.
Pricing: The store's prices are reasonable and competitive, ensuring customers get value for their money. While some customers have complained about the high prices of some products, most customers agree that the store's prices are fair and reasonable.
Customer Reviews: While the store has received some negative reviews from customers who have had bad experiences, most customers have praised the store's product selection, customer service, and knowledgeable staff. Customers have also commended the store's cleanliness and organization, making it easy for them to find what they need.
Overall, Emporium Tobacco & Gifts is a great store for smoking enthusiasts looking for high-quality products and accessories. With its impressive product selection, knowledgeable staff, and excellent customer service, the store is a must-visit for anyone looking for a one-stop-shop for all their smoking needs.
From the business
"Welcome to Emporium Tobacco & Gifts! Servicing the greater Rutland area since 1999 as the premier smoke shop in the area. Here at Emporium Tobacco & Gifts customer service and exceptional products speak for themselves. We carry a huge variety of products to satisfy our customers, from electronics to traditional tobacco products. Including Vapes, hookahs, and hand-blown glass products. We have the best selection of premium cigars and roll your own tobacco products! Call today to ask about our inventory!"
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Curbside pickup
- In-store pickup
- In-store shopping
Emporium Tobacco & Gifts Reviews - 167
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Rebecca DeKalb
Stopped in the other day and was helped by Austin. He was incredibly helpful by showing me pieces I might be interested in and helped me pick out a piece that is easily my new favorite. I highly recommend shopping here. Great selection and great customer service, I will definitely be back.
Devin Tarbell
Very friendly staff! Every time I go in there, I always find what I needed and didn't need. Great products and great customer service! Couldn't ask for more!
Shyanne griffis
Came in looking for a gift for my husband. Austin was super friendly and helped me pick out a few things that he will love! Definitely recommend.
Shelby Gauthier
Wish I could give zero stars honestly. I went to this shop to buy disposable vapes as New York made them illegal to sell. Called ahead and they were nice giving me a list of what they had. I had bought a Hyde disposable previously but wasn’t super familiar with them. Well Hyde was the main disposable brand that they had in stock. Bought a ton of lush ice because that’s my favorite across all brands of disposables. Picked out a few others. And then bought a couple of a different brand. Ended up spending $297.50 all together. We’re on our way home and my boyfriend mentions they don’t have a scratch off sticker for the QR code that Hyde uses to verify its vape authenticity. I kind of was like hmm It DID have a QR code that brought you to a video about how to authenticate them. So I thought that’s what he meant. Definitely regretting that now. First vape in the batch lasted MAYBE 24 hours. They’re rated for 1500 puffs. The other Hyde I had bought from a different shop lasted me days. The first vape also burnt my throat instead of shutting off like they’re supposed to. My bottom lip also has tender spots on it now from the vape heating up that last time and leaving a small burn. Opened a second one to give it another chance and it did the same thing. So I decided to open the two that are different brands than Hyde and one didn’t even work and the other had corrosion at the bottom. I’ve been vaping for years and never had any of these problems.
Look for the holograms on Hyde’s and a scratch off sticker. Now that I know I’ll never buy another one without it. They have an authentication code to make sure it’s not counterfeit.
Overall the employees were great. But I drove an hour and a half to this store and spent plenty of money. To receive counterfeit vapes is just a slap in the face. I will be reporting them to Hyde since they have a counterfeit department and definitely finding a different shop. This kind of situation is the reason why good shops didn’t stand a chance in the states they’ve already been banned in.
Ashley Ashley
I absolutely love this place. The employees are amazing and so are their products. I bought a rechargeable vape from them and it was exactly what I was looking for and the vape juice they recommended was incredible. The employees were very knowledgeable and answered all my questions and, to be honest, some of the nicest people I've had the pleasure of meeting recently. Thanks y'all!!
Ryan Blow
Great selection of products! Great customer service. Austin always very pleasant and helpful. I’ll definitely shop here again. Thank you Austin!
Down At The Docks
This place is pretty amazing. Best selection of smoking and vape products in the area. Staff is very friendly and informative on everything they sell. The prices are a little high but you get the quality you pay for.
Aidan Brunner
Great Staff. 👍 I hope to be selling or Top CBD from Colorado to the Emporium!!
Paul Varricchione
Most expensive vapes I've seen in VT. $35
For Loon Maxxx. There are towns that have places that charge $21.50 after tax. People blaming this all on the state but clearly others can afford to seek them cheaper. I think retailers are making hand over fist on these things.
Jeffrey
I went here for the first time ever and had a wonderful experience both employees were super helpful and friendly the older lady helped my girlfriend pick out a rechargeable vape pen while the guy who was working helped me pick out my first bong ever definitely will be going here in the future good vibes only at this store.