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Review of House Of Vapes 2 Smoke Shop SLC UT

House of Vapes 2 Smoke Shop SLC UT:

House of Vapes 2 Smoke Shop SLC UT is a women-owned business that offers a wide range of tobacco products, vaporizers, and vitamins and supplements. The shop is located at 2685 S 700 E, Salt Lake City, UT 84106, and is open seven days a week. The store offers in-store pickup and shopping, but delivery is not available.

The shop is wheelchair accessible, with a wheelchair accessible entrance and parking lot. However, the restroom and seating areas are not wheelchair accessible. The store is LGBTQ+ friendly and a transgender safe space, making it a welcoming environment for everyone.

The shop is known for its quick visits, making it a convenient stop for customers who are in a hurry. The store accepts debit cards, NFC mobile payments, and credit cards as payment options.

The shop has received mixed reviews from customers. Some customers have praised the store for its huge selection of items, organization, cleanliness, and late hours. The employees have been described as laid back, patient, and knowledgeable. Customers have also appreciated the central location and customer perks/discounts.

On the other hand, some customers have had negative experiences with the shop. Some customers have reported being sold the wrong product or being sold defective products. Some customers have also reported that the prices are too high or that the employees have bad attitudes.

Overall, House of Vapes 2 Smoke Shop SLC UT is a convenient and welcoming shop that offers a wide range of tobacco products, vaporizers, and vitamins and supplements. However, customers should be aware of the mixed reviews and should do their own research before making a purchase.

From the business

"UTAH'S FAVORITE VAPE and SMOKE SHOP EXPERIENCE! Bath Bombs, Batteries, Butane, Disposables, E-Liquid, Glass, Hookahs, Lighters, Mods, Papers, Supplements, Tanks, Torches, Vapes + More! OPEN LATE DAILY! MUST BE 21+ with Government ID TO ENTER!"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store pickup
  • In-store shopping

House Of Vapes 2 Smoke Shop SLC UT Reviews - 500

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Daniel Cardoza

Daniel Cardoza

πŸ‘ πŸ‘Ž 😐
Defective Products No Return Policy Lost Customer

They managed to sell me not one but two defective products in one night. Called and asked about it and they said they simply have a no return policy. I am out over 100 and y’all lost a customer.

Christina T

Christina T

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Overpriced Products Lack of Knowledge

When I first visited HOV, I thought it was going to be a good place to get my vape products, but sadly, over the years, it has gone downhill. The staff seems bothered by my questions and shows a LOT of disregard. IT'S THEIR JOB!!! I needed a new vape and when I asked for advice, I was immediately pushed to buy the most expensive vape. When I inquired about less expensive vapes, the girl who was 'helping' me kept saying "I don't know". Seriously???? I've now been having issues with the coil in the vape I chose and OH MY GOD!!! I get told they don't have the coil I need but they'll order it in. I have been there 3 times and have received the same info. If you sell the vape, shouldn't you carry the coils????? Time to find a better shop. Don't waste your time like I have.

oni luxe

oni luxe

πŸ‘ πŸ‘Ž 😐
Unfriendly Staff

Usually a great experience and almost everyone is nice to me and super helpful expect for the girl with the Medusa tattoo on her arm. Every time I come in I’m met with a feeling of just not being welcome and an attitude. Kinda ruins my trip before I get there every time cuz I dread dealing with her.

Mason Varcoe

Mason Varcoe

πŸ‘ πŸ‘Ž 😐
awesome best products helpful staff recommend

This place is awesome they have all the best products from vape to cbd all the staff were so helpful and energetic, helpful when selecting products would recommend this place to anyone

Spooder Dude

Awesome products great prices and amazing employees can't recommend enough.

Mariah Watkins

Mariah Watkins

πŸ‘ πŸ‘Ž 😐
Great Deals Helpful Staff Best Smoke Shop

Literally the best smoke shop in salt lake. So helpful and great deals. Jake was the best.

Kellis & Kylie

Kellis & Kylie

πŸ‘ πŸ‘Ž 😐
Defective Product Poor Customer Service

This is a great place with great employees and was my go to for a long time. But recently the Esco Bars have been getting burned a couple days after purchasing. I used to be able to charge these three to four times before it tasted bad, but now they don’t last after one charge. Maybe it’s the cord I’m using, and it is not specifically HOV’s fault, but a partial refund or something would be nice for a $40 vape that lasts 2 days

Akram Refaat

Akram Refaat

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Overcharging

The product selection is great.
The people though, are not.
Everytime I go , I'm met with this attitude. Then last time they charged me an extra 2 dollars to the product price citing "taxes", but the receipt had the taxes added. That vape pen burned after ONE charge, soo.
I don't care about the money. But the attitude is why I'm never going back.

Adriel Romo

Adriel Romo

πŸ‘ πŸ‘Ž 😐
Helpful Staff Wide Product Variety Rewards Program Favorite Store

The people here have been always nice and know their products. If you have a question about something, they are good at helping you. They also have a massive variety of products. I haven’t looked at everything because there is just too much to look at. Whatever you need is most likely here. This is a place that will be your favorite place to go to regularly. I stopped going to my other place because this is way better. They also have a rewards program and I find myself getting rewards frequently that I don’t know what to do with.

Aeddon Coon

Aeddon Coon

πŸ‘ πŸ‘Ž 😐
helpful staff knowledgeable recommended

Super dope shop! The staff is extremely helpful and knowledgeable of all things they sell. Definitely give this shop a try!

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Cleanliness
4
Comfort
4
Staff
4
Facilities
4
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House Of Vapes 2 Smoke Shop SLC UT Hours

  • Monday 8 AM to 11 PM
  • Tuesday 8 AM to 11 PM
  • Wednesday 8 AM to 11 PM
  • Thursday 8 AM to 11 PM
  • Friday 8 AM to 11 PM
  • Saturday 8 AM to 11 PM
  • Sunday 10 AM to 10 PM