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Review of Empire Merch. Co. Smoke & Vape

Empire Merch. Co. Smoke & Vape: A One-Stop Shop for Smoking and Vaping Needs

Empire Merch. Co. Smoke & Vape is a popular smoke and vape shop located in Salt Lake City, Utah. The store is open every day from 10:00 AM to 10:00 PM, making it convenient for customers to drop by and purchase their smoking and vaping essentials. The store offers a wide range of products, including vape accessories, e-liquids, tobacco, and smoking accessories.

Service Options

Empire Merch. Co. Smoke & Vape offers in-store shopping for customers who prefer to browse and purchase products in person. The store does not offer delivery services at this time.

Accessibility

The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot.

Products and Services

Empire Merch. Co. Smoke & Vape is a one-stop shop for all smoking and vaping needs. The store offers a wide range of products, including vape accessories, e-liquids, tobacco, and smoking accessories. Customers can find popular brands such as Smok, Juul, and Puffco. The store also offers a variety of snacks and beverages, making it a convenient stop for customers who need to grab a quick bite or drink.

Customer Reviews

Customers have praised the staff at Empire Merch. Co. Smoke & Vape for their knowledge, helpfulness, and friendliness. One customer mentioned that the staff is "extremely personable, knowledgeable, and helpful." Another customer appreciated that the staff did not scoff at their questions and made them feel welcome.

While most reviews are positive, one customer mentioned that the store is not the cheapest option for those looking for budget-friendly products. Additionally, one customer mentioned that they encountered an employee who lied about having tried different juices and devices to make the transaction more expensive. However, the majority of customers have had positive experiences at Empire Merch. Co. Smoke & Vape and have praised the staff for their excellent customer service.

Conclusion

Empire Merch. Co. Smoke & Vape is a popular smoke and vape shop in Salt Lake City that offers a wide range of products and excellent customer service. Customers can find everything they need for their smoking and vaping needs, as well as snacks and beverages. The store is open every day and is wheelchair accessible. While it may not be the cheapest option for budget-conscious customers, the staff's knowledge and helpfulness make it a worthwhile stop for those in need of smoking and vaping essentials.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Empire Merch. Co. Smoke & Vape Reviews - 61

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Summer Florence

Summer Florence

πŸ‘ πŸ‘Ž 😐
Clean Welcoming Great Customer Service Helpful Staff

I love everything about this place! It’s clean and welcoming upon entering, and the customer service is unprecedented in the best of ways. Laken helped me pick out a good mod for my needs, and they even went above and beyond to help me set it up and answer all of my novice questions. Thank you Laken!!!

Stephen Glahe

Stephen Glahe

πŸ‘ πŸ‘Ž 😐
Rude Employee Poor Customer Service Lost Sale

I decided to venture out on a scooter instead of driving to try them out. I got to this place and asked if i could place the scooter inside the door, completely out of the way. Some employee yelled at me across the store to take it outside. I replied that it was dark and i was worried about it getting stolen. He said you people need to leave your stuff outside. I replied, fine ill go to smokers guru instead. Cost them a $200 sale He assumed i was some hobo or something im sure. Have a little respect for your patrons. I would understand if you didnt have room or other merchandise near. This guy was just being rude. Go to smokers guru. Allot better customer service.

Joey Allen

Joey Allen

πŸ‘ πŸ‘Ž 😐
Great Service LGBTQ Friendly Anniversary Celebration

Great service. From Wyoming visiting here celebrating my husband and I anniversary. LGBTQ friendly. Will be returning next time we are in SLC. Thank you!

Andy Dalrymple

Well equipped. Full snack and table area.

David Crosby

David Crosby

πŸ‘ πŸ‘Ž 😐
Cheap Drinks Convenient Location Great Service

Always come in to buy cheap drinks before concerts next door at the beehive. Super great place.

Heather Schmidt

Staff is super knowledgeable and friendly.

austin siyavong

austin siyavong

πŸ‘ πŸ‘Ž 😐
Friendly Staff Great Recommendations Worth the Price Recommended to Friends

First time there, friendly and the guy gave me the best recommended to buy the dead bunny coil and set and it was so worth it I wish I can give this store 100 stars... I told all my buddies to come to this store

Douglas β€œRyan” Ziegler

Douglas β€œRyan” Ziegler

πŸ‘ πŸ‘Ž 😐
Wonderful customer service Very clean store Excellent selection Knowledgeable staff

Wonderful customer service! Very clean store! Excellent selection and very knowledgeable staff!
Thank you Lakin, Cody, and Adam!!!!

Cesar Tovar Weir

That's was easy and the attention very kind

Josh Tesch

Been going off and on the last few years. Always cool and helpful staff.

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Empire Merch. Co. Smoke & Vape Hours

  • Monday 10 AM to 10 PM
  • Tuesday 10 AM to 10 PM
  • Wednesday 10 AM to 10 PM
  • Thursday 10 AM to 10 PM
  • Friday 10 AM to 10 PM
  • Saturday 10 AM to 10 PM
  • Sunday 10 AM to 10 PM