Search

Review of Empire Merch. Co. Smoke & Vape

Empire Merch. Co. Smoke & Vape: A One-Stop Shop for Smoking and Vaping Needs

Empire Merch. Co. Smoke & Vape is a popular smoke and vape shop located in Salt Lake City, Utah. The store is open every day from 10:00 AM to 10:00 PM, making it convenient for customers to drop by and purchase their smoking and vaping essentials. The store offers a wide range of products, including vape accessories, e-liquids, tobacco, and smoking accessories.

Service Options

Empire Merch. Co. Smoke & Vape offers in-store shopping for customers who prefer to browse and purchase products in person. The store does not offer delivery services at this time.

Accessibility

The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot.

Products and Services

Empire Merch. Co. Smoke & Vape is a one-stop shop for all smoking and vaping needs. The store offers a wide range of products, including vape accessories, e-liquids, tobacco, and smoking accessories. Customers can find popular brands such as Smok, Juul, and Puffco. The store also offers a variety of snacks and beverages, making it a convenient stop for customers who need to grab a quick bite or drink.

Customer Reviews

Customers have praised the staff at Empire Merch. Co. Smoke & Vape for their knowledge, helpfulness, and friendliness. One customer mentioned that the staff is "extremely personable, knowledgeable, and helpful." Another customer appreciated that the staff did not scoff at their questions and made them feel welcome.

While most reviews are positive, one customer mentioned that the store is not the cheapest option for those looking for budget-friendly products. Additionally, one customer mentioned that they encountered an employee who lied about having tried different juices and devices to make the transaction more expensive. However, the majority of customers have had positive experiences at Empire Merch. Co. Smoke & Vape and have praised the staff for their excellent customer service.

Conclusion

Empire Merch. Co. Smoke & Vape is a popular smoke and vape shop in Salt Lake City that offers a wide range of products and excellent customer service. Customers can find everything they need for their smoking and vaping needs, as well as snacks and beverages. The store is open every day and is wheelchair accessible. While it may not be the cheapest option for budget-conscious customers, the staff's knowledge and helpfulness make it a worthwhile stop for those in need of smoking and vaping essentials.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Empire Merch. Co. Smoke & Vape Reviews - 61

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Yolina Gregg

Yolina Gregg

πŸ‘ πŸ‘Ž 😐
Great Customer Service Compliant with Laws Friendly Staff

Once again I have to love on itπŸ™I like that this place follows so many (Utah) laws and gets it right! But also sweet and just kind even if you’re a β€œKaren β€œ because I’ve had to see them deal with a lot and they still stay calm and have made me a true customer. #lostairpod #bostonterrorier

Mark kmetzsch

Mark kmetzsch

πŸ‘ πŸ‘Ž 😐
Friendly Service Good Quality Products

This place is awesome everything essential for a good smoke! AJ showed me super friendly service.

Scott Watts

Always a great experience and super helpful with all my vape needs

Zach Ballamis

Zach Ballamis

πŸ‘ πŸ‘Ž 😐
Reliable Good Selection

Anytime I have been unable to find a part, or cool or want a new mod this has never failed me! 10/10 would recommend!

Drew Brown

Drew Brown

πŸ‘ πŸ‘Ž 😐
Good Shop Friendly Staff

Very good shop for vapes and snacks. I feel so welcome and at home at Empire, I wish I could live there!

Orion Oldroyd

Orion Oldroyd

πŸ‘ πŸ‘Ž 😐
Clean Knowledgeable Staff Helpful Staff Fabulous Environment Recommend

Amazing place! It's so clean, and the staff is amazingly knowledgeable and helpful. It's a fabulous environment, I would absolutely recommend this place for all of your smoking/vaping needs.

Mel Held

Mel Held

πŸ‘ πŸ‘Ž 😐
Helpful Staff Efficient Service

Staff is super helpful and very nice, got everything set up fast and efficiently!

Dana Fenster

Beautiful and clean environment and had all the items I needed!

Kathey Mcmaster

Kathey Mcmaster

πŸ‘ πŸ‘Ž 😐
Excellent Service Large Selection Knowledgeable Staff Helpful

Excellent on everything you need, want or desire, Vape wise!! Large selection of devices and juice selection.
I am totally impressed by Adam!! His patience, knowledge and experience, and epic customer service, far exceeded my lofty expectations.
He spent all the time I needed and required as a first time cystomer...2 weeks now and cigarette free!!
If Empire doesn't have it, you don't need it!!
There are not enough stars, that I could give Empire.
You seriously rocked my world, in the best way possible!! Thanks so very much!!
Customer, for life!!!!

David Smith

David Smith

πŸ‘ πŸ‘Ž 😐
Great Customer Service Knowledgeable Staff Wide Selection

These guys are the Best in the Game, hands down! I actually drove all the way from Spanish Fork to SLC just to get my Vape Juice. I called ahead of time do check and see if they had my Juice that only Empire caries.(Because they have the biggest selection of premium) I drove out to Empire SLC and when I walked into the store Kirk and Orlando both were smiling as they greeted me. These two guys were super knowledgeable and helpful. I showed up at 9:53pm they close at 10pm. These guys were super patient as I changed my coil and didn't rush me out the door so they could close. I've actually have had 3 stores rush me out so they could close. Kirk and Orlando went over and beyond with customer service that can't be touched! Thanks Empire Merchandise SLC! You guys are onπŸ”₯πŸ”₯πŸ”₯πŸ”₯!πŸ’―

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload

Empire Merch. Co. Smoke & Vape Hours

  • Monday 10 AM to 10 PM
  • Tuesday 10 AM to 10 PM
  • Wednesday 10 AM to 10 PM
  • Thursday 10 AM to 10 PM
  • Friday 10 AM to 10 PM
  • Saturday 10 AM to 10 PM
  • Sunday 10 AM to 10 PM