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Review of Empire Merch. Co. Smoke & Vape

Empire Merch. Co. Smoke & Vape: A One-Stop Shop for Smoking and Vaping Needs

Empire Merch. Co. Smoke & Vape is a popular smoke and vape shop located in Salt Lake City, Utah. The store is open every day from 10:00 AM to 10:00 PM, making it convenient for customers to drop by and purchase their smoking and vaping essentials. The store offers a wide range of products, including vape accessories, e-liquids, tobacco, and smoking accessories.

Service Options

Empire Merch. Co. Smoke & Vape offers in-store shopping for customers who prefer to browse and purchase products in person. The store does not offer delivery services at this time.

Accessibility

The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot.

Products and Services

Empire Merch. Co. Smoke & Vape is a one-stop shop for all smoking and vaping needs. The store offers a wide range of products, including vape accessories, e-liquids, tobacco, and smoking accessories. Customers can find popular brands such as Smok, Juul, and Puffco. The store also offers a variety of snacks and beverages, making it a convenient stop for customers who need to grab a quick bite or drink.

Customer Reviews

Customers have praised the staff at Empire Merch. Co. Smoke & Vape for their knowledge, helpfulness, and friendliness. One customer mentioned that the staff is "extremely personable, knowledgeable, and helpful." Another customer appreciated that the staff did not scoff at their questions and made them feel welcome.

While most reviews are positive, one customer mentioned that the store is not the cheapest option for those looking for budget-friendly products. Additionally, one customer mentioned that they encountered an employee who lied about having tried different juices and devices to make the transaction more expensive. However, the majority of customers have had positive experiences at Empire Merch. Co. Smoke & Vape and have praised the staff for their excellent customer service.

Conclusion

Empire Merch. Co. Smoke & Vape is a popular smoke and vape shop in Salt Lake City that offers a wide range of products and excellent customer service. Customers can find everything they need for their smoking and vaping needs, as well as snacks and beverages. The store is open every day and is wheelchair accessible. While it may not be the cheapest option for budget-conscious customers, the staff's knowledge and helpfulness make it a worthwhile stop for those in need of smoking and vaping essentials.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store shopping

Empire Merch. Co. Smoke & Vape Reviews - 61

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Derek D.

Lovely salesperson...elegant and classy .love this shop
Blair..the bomb

Mike Safreed

Mike Safreed

πŸ‘ πŸ‘Ž 😐
Wide selection of products Friendly and knowledgeable staff Military discount Highly recommend

Due to only needing a couple items and since the staff was very smart and well versed in there products I was able to be in and out the store quickly, happily and extremely satisfied. Wide selection of products, friendly and knowledgeable staff, and to top it all off they give Military DISCOUNT!!! Highly recommend these guys especially for pod type vapes.

Kirsten Bjarnson

Super knowledgeable and always has what I need. Love this place!

Ethan Wilkins

Ethan Wilkins

πŸ‘ πŸ‘Ž 😐
knowledgeable friendly great customer service

AJ was absolutely amazing. She made me feel comfortable asking as many questions as I needed, was incredibly knowledgeable about all of the products and was just overall so freaking cool/nice. Take notes other vape shops - THIS is how you get repeat customers.

ASK Triphop

ASK Triphop

πŸ‘ πŸ‘Ž 😐
Best Smoke/Vape Shop Clean and Safe Environment Good Deals

I’ve visited smoke/vape shops all around the US and this IS the best. Please, don’t ever shut down. I have been coming here since I was 19 and I’m now 24. Yes, the nic addiction is strong with this one but at least I can visit a clean, healthy, and safe environment where I can breath clean air to get what I need and discover new items. I’ve been going to SLC location since I moved but when I lived in Utah county I went to that one too. The points system is my favorite and that’s where I’m really able to get a good deal on a rainy day! Not to mention, I got a HUGE bong there at a really good price. Love what you guys do, thank you for taking Utah to the next level and making it a better place for people like me!

Laura Kalkowski

Laura Kalkowski

πŸ‘ πŸ‘Ž 😐
Highly recommend Great selection Nice employees

Went in and got a new juice flavor I’ve never tried and it turned out to be so good! Highly recommend this place. Great selection and nice employees (:

Levi Weldon

They had my favorite juice and a dog :)

Sunni Rae Paulson

Sunni Rae Paulson

πŸ‘ πŸ‘Ž 😐
Knowledgeable Staff Good Customer Service High Quality Products

I meant to put this review in over a month ago because Vapes are a device that like a computer or lawnmower takes maintenance and someone who has the knowledge of how they function is definitely worth the extra few dollars you spend to shop here. Because I guarantee you will save five times that amount or more in the long run. Me and my husband bought Vapes on 13th and state and they put wrong tanks on modes that broke quickly and wouldn't replace or give even a discount on new ones. We were out $150. Empire employees customer service is so good it's unbelievable. It's also nice that they know their product. It's really the only place in the whole city anyone should shop for this type of product.

Cris Nguyen

Cris Nguyen

πŸ‘ πŸ‘Ž 😐
Amazing Service Great Customer Service

Cody, I hope I didn’t already forget his name, was absolutely fantastic. He patiently helped me with everything I needed and went the extra mile to make me understand everything in a clear manner. Customer service was wonderful, knowledgeable and very helpful. I found what I was looking for, Amazing service, will definitely come again.

Nichole Reigard

Like this location friendly service good options

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Empire Merch. Co. Smoke & Vape Hours

  • Monday 10 AM to 10 PM
  • Tuesday 10 AM to 10 PM
  • Wednesday 10 AM to 10 PM
  • Thursday 10 AM to 10 PM
  • Friday 10 AM to 10 PM
  • Saturday 10 AM to 10 PM
  • Sunday 10 AM to 10 PM