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Metric Glass & Smoke Shop and Vape Certified, Shaved Ice Sno Cones and 100% Authentic Sneakers

4.5

123 reviews

Review of Metric Glass & Smoke Shop and Vape Certified, Shaved Ice Sno Cones and 100% Authentic Sneakers

Metric Glass & Smoke Shop and Vape Certified, Shaved Ice Sno Cones and 100% Authentic Sneakers is a unique business that offers a variety of products and services. Located in Austin, Texas, this shop is a one-stop destination for tobacco, gift items, glass blowing, ice cream, shoes, vaporizers, and vintage clothing. The shop is open seven days a week from 11:00 am to 10:00 pm, making it convenient for customers to visit at any time.

The shop offers a wide range of services, including curbside pickup, in-store pickup, in-store shopping, and same-day delivery. The shop is also wheelchair accessible, with a wheelchair accessible entrance and parking lot. Customers can enjoy free Wi-Fi while shopping, and the shop is LGBTQ+ friendly, making it a welcoming space for everyone.

The shop has a quick visit planning option, making it easy for customers who are in a hurry. The shop accepts debit cards, credit cards, and NFC mobile payments, providing customers with a variety of payment options.

The shop has received mixed reviews from customers. Some customers have praised the shop for its excellent customer service, knowledgeable staff, and unique product offerings. The shop has a great selection of glassware, and customers have appreciated the quality of the products. The shop also offers a variety of vape products, and customers have found the staff to be helpful in selecting the right product for their needs.

On the other hand, some customers have criticized the shop for its high prices and lack of return policies. Some customers have felt that they were overcharged for products, and others have had issues with defective products. However, the shop has responded positively to customer complaints, and the staff has been willing to exchange or refund products when necessary.

In conclusion, Metric Glass & Smoke Shop and Vape Certified, Shaved Ice Sno Cones and 100% Authentic Sneakers is a unique business that offers a variety of products and services. The shop has a welcoming atmosphere and knowledgeable staff, making it a great place to shop for tobacco, gifts, glassware, and more. While some customers have had issues with prices and returns, the shop has been responsive to customer complaints and has worked to resolve any issues. Overall, Metric Glass & Smoke Shop and Vape Certified, Shaved Ice Sno Cones and 100% Authentic Sneakers is a great addition to the Austin community.

From the business

"We are a local Family Owned and Operated business. We support our local Artists throughout our store with Hand Blown Glass, Jewelry and other Art from awesome local Artists. We try to keep all the latest and up to date Smoking Accessories For Flower, Oil or Concentrates. If you are looking for something specific that we don't have, please let us know and we will do our best to find it and keep it in stock for you. FOR OUR HOT AUSTIN DAYS!!! We now have New Orleans Style Shaved Ice SnoCones!!! New Service: We have 100% Authentic Nike Dunks, AF1's, Jordans, Adidas Yeezy Shoes, Slides"

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store pickup
  • In-store shopping
  • Same-day delivery

Metric Glass & Smoke Shop and Vape Certified, Shaved Ice Sno Cones and 100% Authentic Sneakers Reviews - 123

4.5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Gage Swartwout

Gage Swartwout

πŸ‘ πŸ‘Ž 😐
Friendly Staff Pet Friendly Good Prices Awesome Return Policy Highly Recommend

Always friendly staff willing to help with whatever you need. Pet friendly, too! They have good prices and an awesome return policy if you don't end up liking the flavor you choose. Highly recommend.

Laikin Vincent

Laikin Vincent

πŸ‘ πŸ‘Ž 😐
Knowledgeable Staff Pet Friendly Awesome Selection Local Handblown Pipes Impeccable Customer Service

I highly recommend Metric Glass and smoke. Extremely knowledgable staff. Just like their Houston store, they're pet friendly!! Awesome selection of ejuice and vapes/ vape acvessories. They have local handblown pipes! Seriously a one of a kind place! Even if it's just to pop in and say hi, the customer service is impeccable!! Metric glass and smoke is tops!!

Kan Lamat (Vans & Villains)

Kan Lamat (Vans & Villains)

πŸ‘ πŸ‘Ž 😐
Expensive Incredible Service Helpful Great Tips Awesome

A bit on the expensive side, but absolutely incredible service and super helpful. They set me up with my new vape and had a lot of great tips that I've already put into action. Awesome!

McKinley Edwards

McKinley Edwards

πŸ‘ πŸ‘Ž 😐
Hospitable Kind Helpful Great Conversation Highly Recommended

Scott was SO hospitable and kind! He took out the extra time to really help me find the flavor I was looking for and held great conversation. Highly recommended!

jessica rosales

jessica rosales

πŸ‘ πŸ‘Ž 😐
Affordable Prices Great Customer Service

Tonight was my 1st time there, let me say how cheap the prices are compared to other Vape shops I've been to. The prices on the juices cheap for what I have paid for smaller bottles elsewhere. The vape apparatus not sure proper term for it was cheaper than what I paid for a smaller one elsewhere. I live I San Antonio, but work in Austin this will be my permanent place to go. Thank to the guy who was there, he explained everything since I up from what I had before. Don't pay attention to any negative ratings. All my questions were answered step by step. The customer service was excellent

Dustin β€œDezra” Popham

Dustin β€œDezra” Popham

πŸ‘ πŸ‘Ž 😐
great customer service knowledgeable staff unique store theme treasure chest for purchases

t want to go ahead and use my magic on this gem. These are some of the #greatest humans I have encountered and they inhabit a #rickandMorty #themed store. This is my home store for all #glass, #vapor. And random #enlightening conversation. They are #amazing individuals. I know most of the staff years in, and they will work with you on getting what you need. highly #recommend this as a city wide guide, this is the store you should be at. Ohhhh they are open till 10pm and have a treasure chest you can raid for all purchases. True visions of what #austinites should strive to be as #business owners.

Honest Opinion

Honest Opinion

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Bad Timing

Horrible waited 20 minutes for them to open at 11, even though they were in there knowing that we were waiting. Still not open at 11:05. I don't think management is the factor holding this smoke shop back from dominanting the game. It's their lack of customer service and timing. 11:00-10:00 what about the early morning hippies? If you opened @9:00 you'd not only corner the early bird market but would start dominating, when you know someone is outside waiting for you to open. You could open early, and gain mad respect, extra tips, and a top notch review. or just open on time....

Stephen Bae

Stephen Bae

πŸ‘ πŸ‘Ž 😐
Weak Nicotine Hit Last Resort Spot

Nice and polite staff but i bought 2 nicotine vapes on separate occasions and they hit much weaker than the same brands I find at other locations. More like a last resort spot

TrippMachine

TrippMachine

πŸ‘ πŸ‘Ž 😐
Great Place Amazing Prices Wide Selection Friendly Staff

Great place and prices are amazing! Had a lot more vape juice to chose from than other places I have been as well as extremely nice staff.

Hannah Barton

Hannah Barton

πŸ‘ πŸ‘Ž 😐
Great Service Helpful Staff

Shane is really great! This shop always is so nice and very helpful. Zane is also really great!

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Metric Glass & Smoke Shop and Vape Certified, Shaved Ice Sno Cones and 100% Authentic Sneakers Hours

  • Monday 11 AM to 10 PM
  • Tuesday 11 AM to 10 PM
  • Wednesday 11 AM to 10 PM
  • Thursday 11 AM to 10 PM
  • Friday 11 AM to 10 PM
  • Saturday 11 AM to 10 PM
  • Sunday 11 AM to 10 PM