Metric Glass & Smoke Shop and Vape Certified, Shaved Ice Sno Cones and 100% Authentic Sneakers
Review of Metric Glass & Smoke Shop and Vape Certified, Shaved Ice Sno Cones and 100% Authentic Sneakers
Metric Glass & Smoke Shop and Vape Certified, Shaved Ice Sno Cones and 100% Authentic Sneakers is a unique business that offers a variety of products and services. Located in Austin, Texas, this shop is a one-stop destination for tobacco, gift items, glass blowing, ice cream, shoes, vaporizers, and vintage clothing. The shop is open seven days a week from 11:00 am to 10:00 pm, making it convenient for customers to visit at any time.
The shop offers a wide range of services, including curbside pickup, in-store pickup, in-store shopping, and same-day delivery. The shop is also wheelchair accessible, with a wheelchair accessible entrance and parking lot. Customers can enjoy free Wi-Fi while shopping, and the shop is LGBTQ+ friendly, making it a welcoming space for everyone.
The shop has a quick visit planning option, making it easy for customers who are in a hurry. The shop accepts debit cards, credit cards, and NFC mobile payments, providing customers with a variety of payment options.
The shop has received mixed reviews from customers. Some customers have praised the shop for its excellent customer service, knowledgeable staff, and unique product offerings. The shop has a great selection of glassware, and customers have appreciated the quality of the products. The shop also offers a variety of vape products, and customers have found the staff to be helpful in selecting the right product for their needs.
On the other hand, some customers have criticized the shop for its high prices and lack of return policies. Some customers have felt that they were overcharged for products, and others have had issues with defective products. However, the shop has responded positively to customer complaints, and the staff has been willing to exchange or refund products when necessary.
In conclusion, Metric Glass & Smoke Shop and Vape Certified, Shaved Ice Sno Cones and 100% Authentic Sneakers is a unique business that offers a variety of products and services. The shop has a welcoming atmosphere and knowledgeable staff, making it a great place to shop for tobacco, gifts, glassware, and more. While some customers have had issues with prices and returns, the shop has been responsive to customer complaints and has worked to resolve any issues. Overall, Metric Glass & Smoke Shop and Vape Certified, Shaved Ice Sno Cones and 100% Authentic Sneakers is a great addition to the Austin community.
From the business
"We are a local Family Owned and Operated business. We support our local Artists throughout our store with Hand Blown Glass, Jewelry and other Art from awesome local Artists. We try to keep all the latest and up to date Smoking Accessories For Flower, Oil or Concentrates. If you are looking for something specific that we don't have, please let us know and we will do our best to find it and keep it in stock for you. FOR OUR HOT AUSTIN DAYS!!! We now have New Orleans Style Shaved Ice SnoCones!!! New Service: We have 100% Authentic Nike Dunks, AF1's, Jordans, Adidas Yeezy Shoes, Slides"
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Curbside pickup
- In-store pickup
- In-store shopping
- Same-day delivery
Joseph Parette
Absolutely the best customer service I’ve ever received. Needed a replacement part and Scott was on it from Scouring through the store to using all of his resources possible to help me find what I was looking for. Plus the store has tons of cool glass and accessories along with all the vape essentials you would need! 10/10 if I could rate higher!
k “KATZ” h
Man what an excellent store for all your smoke needs. We've been to countless shops all over atx and this one is by far the best. Their glass is beautiful and Scott's customer service is out of this world truly a great guy ! He Didn't make us feel unwanted or like we were bothering him like the other shops typically do. We bought an amazing new glass piece ( very good prices too! ) to add to our collection thank you SCOTT for your suggestions and kindness !
Cedric Garza
Scott was super nice and helpful when helping with my selection. I had just gotten a nice bonus and was excited to splurge on something new and he showed me beautiful pieces that were handmade either here in Austin or Houston. After going through a few pieces I ended up pulling the trigger on a really cool helix bubbler. By far the most welcoming glass shop I’ve ever been in. I live south but now I won’t go anywhere else!
Ebsor
Great place to grab all my smoke supplies, clean and super organized location. Owner Scott gives great customer service, also knowledgeable on different products. Owner Scott is also following CDC guidelines, great smoke and glass shop.
Heather Leverett
although i work for a towing company and there was an unfortunate event that happened where a manager's vehicle was impounded. I got the opportunity to meet one of your managers and i must say she was understanding and a delight to talk to. I myself make soaps and stuff using cbd oil and hemp and hopefully will one day be working with y'all
Tyler Young
Nice little shop for all your vaping needs! Just bought one of the latest models they got in, they let me try it out with my tank, and even threw in some batteries for me! They have a large selection of devices, and their staff is very helpful and knowledgeable! Definitely my go-to vape shop.
Christopher Ramage
Hands down best customer service I've experienced in a long time. And to top it off, she made it look like it was effortless even while helping two others while I decided on my juice and looked at mods. Will be going back as long as the same people are working.
Ralph Riojas
John was very helpful and a right on dude would recommend and will return to do my tabbaco pipe purchase thank you John for your time and getting us all set up.
Rafa
Robert B. Owens
First off in all fairness I wasn't looking for glass ware at the time so I can't rightfully reflect on that aspect of the shop which seemed to be the majority of the inventory. The vape section has quite a bit of novice and entry level vape mods, tanks, and kits. With a couple of rare advanced rebuildables thrown in which I truly intend to return and purchase some of we can find a agreeable price point. I only met one employee Nick who seemed nice enough but didn't know the first thing about vaping. I tried to give him some valuable info on the products that they carried and on vaping in general. Over all I'd say it's a nice little quaint store with room to expand both they're I inventory and put minds.
Scott Price
Always appreciate Scott's willingness to help and stand by his products. When he couldn't fix the item he exchanged it gladly without hassle! Always friendly and knowledgeable staff!