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Review of Vape USA

Vape USA: A One-Stop Shop for All Your Vaping Needs

If you're looking for a reliable and well-stocked vaporizer store in Hermitage, Tennessee, Vape USA is the place to go. The store offers a wide range of vaping products, including e-cigarettes, hookahs, water pipes, and box vaporizers, as well as CBD and smoking products of all kinds.

Service Options

Vape USA offers in-store pickup and shopping options, making it easy for customers to get their hands on their favorite products. Unfortunately, delivery is not an option at this time.

Accessibility

The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot, making it easy for all customers to shop comfortably.

Planning

For those who are in a hurry, Vape USA offers quick visits, allowing customers to get in and out of the store quickly.

Payments

The store accepts debit cards, credit cards, and NFC mobile payments, making it easy for customers to pay for their purchases.

Hours of Operation

Vape USA is open seven days a week, with extended hours on weekdays. The store opens at 9:00 AM and closes at 10:00 PM from Monday to Saturday and opens at 10:00 AM and closes at 9:00 PM on Sundays.

Clean and Well-Stocked Store

Vape USA is a clean and well-stocked store with a wide variety of products to choose from. The store offers a comfortable and laid-back atmosphere, with a couch for lounging and video games to play on the big television.

Customer Service

The staff at Vape USA is friendly, courteous, and always willing to help customers find the products they need. Customers have praised the staff for their knowledge and expertise, as well as their commitment to providing excellent customer service.

Customer Reviews

While there have been some negative reviews of Vape USA, the majority of customers have had positive experiences at the store. Customers have praised the store for its wide selection of products, competitive prices, and friendly staff.

Note: The business's website or contact information cannot be mentioned in this description.

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • In-store pickup
  • In-store shopping

Vape USA Reviews - 120

4.2
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Luis Alvarez

Luis Alvarez

πŸ‘ πŸ‘Ž 😐
Fake Products Deceptive Store

I bought some RAW rolling papers. Actually I bought 3 different kinds of RAW rolling papers and when I got home I noticed that papers looked white like a piece of paper. I did some research and their fake. This whole store sells nothing but fake brands. All the products they sell aren’t real they’re blackmarket fakes!!!!!! Like how low do you have to go to sell fake products!!!!! Anything to make extra money I guess.

Zyph

Zyph

πŸ‘ πŸ‘Ž 😐
Amazing shop Patient and polite people Helpful and informative Wide variety of products Best prices Highly recommend

Amazing shop, extremely patient and polite people, very helpful and informative. Best of all they have a super wide variety, they have the most products and the best prices of any vape/smoke shop I’ve been to in all of Middle Tennessee. Highly recommend at least stopping by and having a look around.

Adam Jensen

Adam Jensen

πŸ‘ πŸ‘Ž 😐
Glass Store Professional Glass Awesome Merchandise Friendly Staff

I'm happy to see that there is a glass/tobacco store literally right down the road from me, instead of having to drive down to Harding place to get some professional glass that isn't using some cheaply made China glass.
They have some awesome merchandise here, from Hookahs and Bongs, to some unique pipes & one hitters, to even papers and cape juices. I will definitely be visiting here from time to time!
And more thing to mention, the people who work here are awesome! Extremely friendly, as if they're your friends.

Douglas Peters

Douglas Peters

πŸ‘ πŸ‘Ž 😐
Friendly Service Helpful Staff

So far the service has been friendly, courteous, helpful and warm. There are a lot of vape stores to choose from. Unless their customer service changes, all my business goes to them!

Trey Nicholson

Trey Nicholson

πŸ‘ πŸ‘Ž 😐
Amazing Selection Great Customer Service Knowledgeable Staff Highly Recommended

Amazing place with the largest selection I have seen so far. Amazing water pipes and bongs. Hookahs and a mountain of juices. The guy running the place..Pollo...is great! Patient and informative. He even set my vape up and put the juice in to show me what's what! I wish I could give more stars!

Nikki Tidwell

Nikki Tidwell

πŸ‘ πŸ‘Ž 😐
Great Deals Good Customer Service Honest

They have some great deals and have treated me well so far!
I will advise that you check your new vape device before leaving the store (or any vape store). Last time I bought a vape pen from here, I got home and opened the box and the chamber was already busted, unfortunately.
I drove straight back with my receipt and they gladly swapped it out for me for no extra charge! Of course, I checked it before going back home lol
But still, this is a great vape store and they've been quite honest with me for the past year and a half I've been going to it. I would recommend it. :)

Bob the cringey guy Ross

Bob the cringey guy Ross

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Inconvenient Location

Great products but they NEVER ANSWER THE PHONE. I live far and they’re the only ones who carry a favorite flavor of mine. I like to call first before driving 45 minutes to make sure it’s in stock. I’ve never been able to get through to anyone every time I’ve called, sometimes several times throughout the day. Because of this they lost my business,

Am Pete

Am Pete

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Low Quality Products Overpriced

Bought a broken piece from here and went straight back to the store to replace it. Keith would not do it. All sales final. So he goes and gets me another piece and started to wrap it up. I say let me see that, look at it and it’s broke also. He then goes and gets another one and tries to charge me 40 for it only 15 dollars cheaper than the broken one I had just bought. He tried to blame me for breaking it, told me I used it, horrible dude has no business being a manager. However, the guy over him gave me a new piece. Be careful what you buy from here. They will rip you off and sell broken, over priced, and changing price pieces.

Cornilias Wallace

Cornilias Wallace

πŸ‘ πŸ‘Ž 😐
Defective Products Poor Customer Service No Returns Policy

Products are terrible. Vape pen stopped working on me TWICE in a week. Customer service was bad and employee had an attitude because I wanted to return an item. There are NO returns too so if it you get a defective product oh well.

Karen Cooley

He is always friendly and helpful πŸ™‚

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