Review of Henry's Vape & Smoke Shop Beaverton
Henry's Vape & Smoke Shop Beaverton:
Henry's Vape & Smoke Shop Beaverton is a local business that specializes in tobacco and vaporizer products. The shop is located at 4450 SW Hall Blvd, Beaverton, OR 97005, and is open seven days a week from 11:00 AM to 7:00 PM. The store offers a range of products, including e-cigarettes, vaporizers, e-liquids, and smoking accessories.
The shop is wheelchair accessible, with a wheelchair accessible entrance and parking lot. Customers can choose from in-store shopping or quick visits. The shop accepts debit cards, credit cards, and NFC mobile payments.
Henry's Vape & Smoke Shop Beaverton has received mixed reviews from customers. While some customers have praised the shop for its friendly and knowledgeable staff, others have criticized the shop for its pricing and return policy. One customer complained that the shop charged higher than average prices for disposable vapes and had a policy that did not take responsibility for their inventory. Another customer was frustrated that the shop did not have the coils for the vape that they sell.
Despite the mixed reviews, many customers have praised the shop for its customer service and product selection. One customer was impressed with the staff's willingness to help and the shop's massive selection of e-juice. Another customer appreciated the staff's patience and personalized recommendations.
Overall, Henry's Vape & Smoke Shop Beaverton is a local business that offers a range of tobacco and vaporizer products. While the shop has received mixed reviews, customers can expect friendly and knowledgeable staff, a range of product options, and accessible shopping options.
From the business
"Henry's Vape and Smoke Henry's offers a one-stop shop for premium vaping and smoking products in an atmosphere unlike any other. We provide a large selection of unique e-liquids for you to choose from plus a large selection of glass, pipes, waterpipes and all related accessories, a variety of CBD products from tinctures to pain relief creams and Kratom, in a professional, clean and friendly atmosphere with a knowledgeable staff ready to provide you with excellent service! Serving all of SW Portland, Aloha, Hillsboro, Cedar Mill, Tualatin, Tigard, Sherwood, Willsonville, Lake Oswego, West Linn, Oregon City and surrounding neighborhoods."
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- In-store shopping
Daniel W.
Super nice people work here. They are knowledgeable, friendly, value customer service and never come across pretentious like some of the hipster shops downtown/SE.
My only complaint is pricing. Expect to pay around double for hardware. Juice prices arenβt as bad, but still around 33% higher than online retailers. I realize that independent brick and mortar canβt beat online in most cases but I honestly think there is room for improvement here - prices are a little over the top. The reward system isnβt that great either compared to other shops. But overall these are my only two complaints. I frequent the shop often if I run out of juice early or need coils. Itβs also in a convenient location if youβre local to deep SW or Beaverton.
John Whitehurst (Dude)
Super awesome shop and great customer service. It was pretty busy when I was there, but they took the time to answer all my newbie questions and try to educate me. I said "try" because they really are well informed. It was like information overload to me, but after explaining things and asking me questions, they'd summarize everything nicely and make some personalized recommendations. They weren't trying to work me towards any kind of sales goal or brand, but genuinely seemed to want to help me find the right stuff for me. The shop was really clean too. It is obvious that they work really hard to make a welcoming and friendly place for customers.
Cigarette
Walked out because clerk decided he wanted to help someone setup a vape rather than sell something. Turns out it was fine because the vape store across the road is $5-$10 cheaper on everything. If you want help setting up a vape this is the place for you. If your looking for a store to sell you things Iβd probably go else where.
Jesse Simmons
A great shop well priced. Great atmosphere. Came in with a mod a friend gifted me not knowing much since my last one died I thought it was the tank. Well 2 great workers Guy was the mans name I forget the ladies name but there both went above and beyond and where very hands on. He got me set up with coils to work in the tank while she emptied and cleaned it cause it had very old juice in it. Would recommend this place to anyone who Vapes. Lots of verity on mods tanks and juices. Thank you Henry's.
Matt Holm
Friendly, knowledgeable staff and a good selection. You're never going to beat online pricing with brick and mortar, but there's value in having staff that will offer recommendations and work with you. They're always patient with my indecisive, picky juice browsing process and make me feel welcome, so they get the bulk of my business.
Jeremiah Erickson
The guy working was very friendly. There's a pretty big selection of everything vape and the prices are actually pretty decent. I like this place and I'll definitely be a return customer!
T Like Tango
Iβve now purchased two Vapes from Henryβs. After I bought the first one I came back in a couple weeks later for more coils. I was told they were out.
βOkayβ I thought no big deal, sometimes stocks run low. However this was not the case. They rarely ever have the coils for the vape that THEY sell.
Last time I was in, I was very frustrated because I only had a short amount of time. So I picked up a different cheaper one.
Just called and guess what? No coils for either one.
It really bothered me that the reps attitude was like βoh well weβll get them when we get themβ
Why donβt you support your product? Have had this problem for months now with your operation
This has been a consistent issue since Dec. 2019*
Chris Rendon
I just visited the store and came out with a big smile. Staff is very friendly, the guy who assisted me gave me all the instructions I needed always in a great mood. Great quality products and the juices, well, I just bought the Sub-Zero (Menthol)... I don't think I'll have to eat a mint for another week.
You'll find another vape stores around the area, Henry's Vape is the best one for sure.
Thank you! Visiting your store was a very nice experience :)
Ryan Nucci
Bought a Voopoo Drag mini from them. It didnβt have the battery life I needed so I brought it back in a week later based on their website return policy. They refused to refund or even exchange it for the same model (I thought because it was a floor model that maybe the battery life had drained or something).
Iβve bought from them for the past year, and the service has always been good but theyβre lack of a reasonable return policy seems pretty shady to me. Unfortunately, Iβm going to have to take my business elsewhere from now on.
REFUND & RETURN POLICY
We accept returns in sellable condition in all original packaging within 14 days of purchase for a full refund minus all shipping costs. All returns must be authorized first by phone or email.
Tanner Wilson
I actually love this little shop. Parking can be kinda difficult, but the knowledge and experience inside is worth it. I went in trying to find a vape rig to help me quit smoking, been smoking half a pack a day for nearly 10 years and tried vaping before. They ran me through all the applicable knowledge and even showed me how to rebuild coils if I wanted to take that route. I left with a 100$ rig that works great and hasn't failed on me yet. Thanks guys!