Review of Stratus Smoke & Vape
Stratus Smoke & Vape:
Stratus Smoke & Vape is a local tobacco, cigar, hookah, and vaporizer shop located in Winston-Salem, North Carolina. The shop is open from 10:00 AM to 10:00 PM from Monday to Saturday, and closed on Sundays. The shop offers a variety of services, including in-store shopping and quick visits. The shop also accepts debit cards, credit cards, and NFC mobile payments.
The shop is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The shop is well-organized and clean, with a great selection of products. The staff is knowledgeable and helpful, always willing to answer questions and provide recommendations. The staff is also customer service-focused, ensuring that customers have a positive experience and become repeat customers.
Stratus Smoke & Vape offers a wide range of products, including tobacco, cigars, hookahs, and vaporizers. The shop also offers a variety of CBD vaping products. Customers can find whatever they are looking for, and the staff is always willing to help customers find the right product for their needs.
While the shop has received some negative reviews, the majority of reviews are positive. Customers have praised the staff for their knowledge and helpfulness, as well as the shop's selection and prices. Some customers have had issues with inventory and employees, but these seem to be isolated incidents.
Overall, Stratus Smoke & Vape is a great local shop for tobacco, cigar, hookah, and vaporizer enthusiasts. The shop offers a wide range of products, knowledgeable and helpful staff, and a clean and well-organized store. Customers can expect a positive experience and great prices at Stratus Smoke & Vape.
Amenities
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- In-store shopping
Stratus Smoke & Vape Reviews - 86
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David Parker
Very good selection! Store is clean and well kept, staff are friendly and helpful.
Justin Jerome
👽the Delta 8 moonrocks are the best I've ever had and I've tried quite a few. Good lord, the potency is definitely super dank and the flavor is like old school bubble hash mixed with grade A loud pack. I'll be coming back for more until the end of time. May the force be with you! Oh, yeah they even have delta8 shisha! Looks like it's time for me to get another hooka. Have had one of those since I was a teenager. Lol.
P.s.
I have a bellybutton.
Adventures into Distraction
The staff was really friendly & knowledgeable about their own products as well as ones they did not carry. Went to another popular tobacco shop in town & staff didn't even know about their own products. Their inventory was clearly cultivated by people who know what they are talking about. Quality products for fair prices too.
Jonathan W
Very friendly, professional and helpful staff. The environment is clean and has an open feeling. They offer a rewards system as well. This is definitely my favorite vape shop in the area. Oh and did I mention the prices? They're very reasonable!
Joseph Hendrix
Will not return to this store ever again. This store has been out of the coils for my Tank for 3+ months. They told me that the would order them on multiple occasions. Yesterday, I was told that every one was having trouble getting this particular coil and that it was out of stock everywhere. Then the sales associate told me that if I gave him my tank so he could throw it away he would give me 15% off a new tank. So I have checked multiple website and called other shops in the area and it seems they have no problems getting the coils I need. So, will happily drive to another store. Dishonestly= One less customer.
Ricky Bason
Very disappointed in the shop! I purchased a BB Tank and tried to attach my cartridge to it and it did not work. A few days later I tried to return it. I was informed that all purchases were final and regardless of defect they would not exchange it. Of course they don't tell you that before you purchase anything. I will not support or recommend the business.
Ashley Jones
I'm traveling out of town for work and picked this place out of a line up on Google search. Brandon was great help and patient (he read me the flavor options because I am blind and can't read that far away lol) very nice and good service. Fair prices for an in store vape shop experience. Very broad variety. Thanks!
Adam Masten
Always good vibes from start to finish every time I swing through! Customer service here is spot on… shout-out to David and Stephanie!
Travis Shelton
Best shop in town by FAR! Best prices even compared to online suppliers. Nicest staff you’ll ever work with. I’ve been coming here since they opened. Check it out ASAP
Yvonne White
Always a pleasure. I will go out of my way to shop here. Best prices around.