Search

Review of Oasis Smoke Shop Rio Rancho

Oasis Smoke Shop Rio Rancho: A One-Stop Shop for All Your Smoking Needs

Oasis Smoke Shop Rio Rancho is a popular tobacco, novelty, and vaporizer store located in Rio Rancho, New Mexico. The store is known for its wide variety of smoking products, including glass, e-juice, blunt raps, papers, and butane. The store is open seven days a week, and customers can choose from several service options, including curbside pickup, in-store shopping, and same-day delivery.

Accessibility and Crowd

The store is wheelchair accessible, with a wheelchair accessible entrance and parking lot. The store is also LGBTQ+ friendly, making it a welcoming place for all customers.

Products and Services

Oasis Smoke Shop Rio Rancho is a one-stop-shop for all your smoking needs. The store offers a wide variety of smoking products, including glass, e-juice, blunt raps, papers, and butane. Customers can choose from several service options, including curbside pickup, in-store shopping, and same-day delivery.

Customer Service

The staff at Oasis Smoke Shop Rio Rancho is known for their excellent customer service. Customers have praised the staff for being friendly, knowledgeable, and helpful. The staff is always willing to answer questions and make recommendations to help customers find the products they need.

Hours of Operation

Oasis Smoke Shop Rio Rancho is open seven days a week. The store is open from 11:00 am to 8:00 pm from Monday to Saturday and from 11:00 am to 5:00 pm on Sunday.

Customer Reviews

Customers have praised Oasis Smoke Shop Rio Rancho for its excellent customer service, wide variety of products, and friendly staff. Customers have also praised the store for its cleanliness and welcoming atmosphere. While some customers have had issues with expired products and incorrect orders, the majority of customers have had positive experiences at the store.

Please note that the above information is based on the available data at the time of writing and may be subject to change.

From the business

"Oasis Vape is one of the largest Brick and Mortar retailers in the southwestern United States. With over 10 locations to choose from, we are known for standing with the vaping community. We do so, by providing the best possible prices on our products and juice without compromising quality. We have been in business for over five years and take pride in providing the best customer service in the industry."

Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Curbside pickup
  • In-store shopping
  • Same-day delivery

Oasis Smoke Shop Rio Rancho Reviews - 216

4.3
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Kelsey Fulcher

Kelsey Fulcher

πŸ‘ πŸ‘Ž 😐
Poor labeling

WHYYYYYY are your juices not labeled with their names!!!!
I have no place to reference these juices or know which is what! Absolutely ridiculous!!!!

Staff was helpful and pricing decent. But guys really, what's the point of having random labels on the juice.

Justin Ferguson

Justin Ferguson

πŸ‘ πŸ‘Ž 😐
Quick Service Good Selection

One of my favorite Oasis stores. I can get in and out quick and they always have what I'm after.

Ray Runyan

Ray Runyan

πŸ‘ πŸ‘Ž 😐
Great Customer Service Knowledgeable Staff Good Product Selection

Wanted to leave another review. Cameron was great! Switched from a disposable to a mod. He was very patient and informative. He took the time to listen and understand what I was looking for. Even though they were busy, he showed my 5 different mods that he thought would work for me. I decided on the Geekvape H45. I really am enjoying it. I’m going back for more juice and coils. I’ve always had a great experience here. Thanks.

Karen Wagy

Karen Wagy

πŸ‘ πŸ‘Ž 😐
Great Customer Service Great Products

I have to say after Nick became General Manager at Oasis Vapor Rio Rancho, the entire atmosphere has changed! It's so pleasant & positive whenever I come in. Cameron is an absolute breath of fresh air! I could be having the worst day and he always puts a smile on my face & he never forgets your name! Both Cameron & Nick make you feel important, no matter how many times you walk into the store! Any issues I may have, which aren't many, Nick & Cam go above & beyond to make sure I am happy! These days it's hard to receive great customer service & great products, but they have both! I highly recommend Oasis Vapor shop in Rio Rancho. I promise you'll have the best experience! Thank you Cam & Nick! You two are awesome!!

sharon hogan

sharon hogan

πŸ‘ πŸ‘Ž 😐
Expired Products Quality Control Issues Unable to Return

Selling expired salt Nick products . The first time it was only expired for a month the one I purchased today was expired 4 months ago . They need to implement some type of quality control.

Staff are always knowledgeable and helpful. Great customer service the only problem is purchasing expired product and unable to return.

mark mullen

mark mullen

πŸ‘ πŸ‘Ž 😐
Poor Customer Service Unprofessional Behavior

Went into store 2 people were being helped and there was one person waiting to be helped. After one person was finished they helped the person before me. As i waited another person walked in. The guy before me finished and tjey ignored me and waited on the people that had just walked in. I left and went to the store across the parking lot. Will never go back to oasis.

Breanna Perea

Breanna Perea

πŸ‘ πŸ‘Ž 😐
Great Customer Service Huge Selection

I've had great customer service from every single associate- and I've been going there for years. Huge selection too. I always find what I want.

T Mapp

T Mapp

πŸ‘ πŸ‘Ž 😐
poor customer service wrong product sold

Over a $4 coil, they received this 1 star review. They sold me the wrong replacement coil, and wouldn't make it right by exchanging it. Typical generic service from a generic store.

Natalie Ruvolo-Roy

Natalie Ruvolo-Roy

πŸ‘ πŸ‘Ž 😐
Reasonable Prices Helpful Staff Friendly Atmosphere

The products here are way better priced than any other vape shop I’ve been too, not to mention how helpful and nice the staff are.

Chris

Chris

πŸ‘ πŸ‘Ž 😐
Great Customer Service Clean Store Knowledgeable Staff

First of all this is the best Oasis location in New Mexico when you walk in it always smells good. At first glance the story is always spotless and tidy even the outside. The manager Steven creates a comfortable atmosphere and you can stay and talk to him for hours I’ve never been to a smoke shop that was inviting they always pressure you to buy stuff and leave but that’s not the case at this location. The employees are always happy and go above and beyond to teach you what you need so you can make a ultimate buying Decision. I’ve been to almost every single oasis in NM and I go out of my way to purchase from Steven and his staff here in rio because I know if there’s any issue he will make it right like he’s done in the past. Corporate really needs to give this man a raise because if Steven left this establishment would loose 70% of its business. I was not paid or compensated for this review I just feel that everyone should have a honest review of one of the stores and next time you are in the Rio Rancho area stop in And verify how true this whole review is.

Add Review

Cleanliness
Comfort
Staff
Facilities
Your Score
Click here or drop files to upload